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Holiday Inn Express London Gatwick-Crawley

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Traveller (111)
Room & Suite (79)
Dining (13)
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Overview
  • Excellent24%
  • Very good44%
  • Average21%
  • Poor7%
  • Terrible4%
Travellers talk about
“three bridges”(51 reviews)
“hi express”(23 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star Hotel
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Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (968)
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Traveller rating
228
387
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65
43
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LanguageEnglish
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228
387
193
65
43
Show reviews that mention
All reviewsharvester restaurantthree bridgeshi expressstayed herecar parkhot itemsfree breakfastbudget hotelyogurtminute driveclean hotelone night stayshort stayreception staffexcellent valuetea and coffee making facilitiesgood nights sleep
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1 - 5 of 916 reviews
Reviewed 3 days ago

I had a reservation that I had to cancel due to a flight cancellation. I'm a Gold Elite member, which is really no big deal, really, but a response would have been nice. I thought I had cancelled my reservation, but due to poor internet,...More

Thank audreyalan
Hotel's Favourite
Reviewed 27 January 2018

I was a bit disappointed that Booking.com said there was a Shuttle when there wasn't. Trying to find out how to get there was not easy. I phoned the Hotel and they said take a taxi or No 20 bus, but they did not know...More

1  Thank nrw34260
Response from himanagment, General Manager at Holiday Inn Express London Gatwick-CrawleyResponded 11 February 2018

Hello nrw34260, Thank you for leaving a 5 start review!! We are delighted to know that you had a fantastic experience in our property specially our Inclusive all-you-can-eat breakfast. We appreciate your kind tips for the other travellers and I hope that many will use...More

Reviewed 4 days ago

Has been recently upgrade. Very clean and with a nice restaurant. We had to queue quite a while at reception but apart from that everything was good. Regular shuttle to Gatwick every 15 minutes costs £3

Thank Noteasilypleased666
Reviewed 1 week ago via mobile

I stayed here last night for the first time. Location wise, it's easily accessible from the M23, close to Crawley Town Centre (20 mins walks) and 10 mins walk from Three Bridges Station. Check in was fast and efficient, and my 2nd floor room was...More

Thank AlexJ262
Reviewed 1 week ago

Room on the 3rd Floor - lift was out of order:-( Assistance was offered with luggage. Delivered within 10 minutes :-) Room clean, approx. 8 minutes walk from trainstation - hardly manageable with baggage. Taxi was 4.20 GBP Assistance with taxi booking for the early...More

Thank Martina2201
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Bar/Lounge
Hotel Amenities
Meeting Rooms
Breakfast included
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$79 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Crawley
#15 Romantic Hotel in Crawley
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$79 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Crawley
#15 Romantic Hotel in Crawley
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (111)
Room & Suite (79)
Dining (13)
Pool & Beach (1)
Questions & Answers
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waperth
7 January 2018|
Answer
Response from Charlotte B | Reviewed this property |
Yes they do. Breakfast time is 3:30-6:30am,it’s delicious; especially the Nutella with croissants.
1
Vote
Crystal D
29 December 2017|
AnswerShow all 3 answers
Response from Adam Q | Property representative |
Dear Guest, We always do our utmost to check guests in early when arriving without additional charge, however this is subject to availability and we cannot guarantee a check-in before 2pm. With Best Regards, Adam... More
0
Votes
Fatboy2Norwich
29 June 2017|
Answer
Response from Diane M | Reviewed this property |
You stay overnight at the hotel,drive to the carpark,leave your vehicle and bus to the airport. It is very efficient.
1
Vote
Room Tips
"Higher is always better but no real views"
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"Think all rooms would be good for an overnight stay."
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"If there are 2 of you, you may want to consider twin beds."
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"Front facing room over reception was at times a little noisy, not sure if those "out" back would be..."
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