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Holiday Inn Express London Gatwick-Crawley

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Holiday Inn Express London Gatwick-Crawley
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813 Reviews from our TripAdvisor Community

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Showing 771: English reviews
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Monterrey, Mexico
Reviewed 5 days ago NEW

Front-desk personnel had great service! I was trying to arrange a gift to be delivered at my husband's room and they help me have everything done. I appreciate this kind of service specially because I was not a guest but still they provide the best service to get everything done. Thanks!

Thank eugenia101
South Yorkshire
Reviewed 1 week ago via mobile

Four of us shared a room here for the night prior to a flight to the US. The room was fine for a night, although would have been cramped for a longer stay. We all slept well and we found it quiet at night. Breakfast was fine, nothing amazing but enough for us. For what I paid it was excellent...

Thank Mattiejoe
Leeds, United Kingdom
Reviewed 1 week ago

recommend you join the IHG loyalty scheme which give free parking, free wifi and free breakfast, plus a discounted rate. the hotel is stereo typical national chain hotel, a bit boring really, but its does do it very well. there no surprises, but nothing to upset. for a very economic place to sleep this cant e beaten...

Thank MrMcGoohan
Reviewed 1 week ago via mobile

Stayed here the night before an early flight from Gatwick with my wife and two children. The room itself was decent enough - clean and well presented, if a little small for a family of four. But hey, it was fine for a one night stopover. The main problem was excessive noise. Drunken idiots shouting and running up and down...

Thank Andrew G
Reviewed 1 week ago via mobile

Conveniently located, clean rooms and friendly staff but breakfast offering a bit poor, Plenty of on site parking with a harvester restaurant situated right next door. Leisure park with cinema and lots of restaurants only a short drive away.

Thank Cyfugi
Colchester, United Kingdom
Reviewed 1 week ago

We stayed here with our 2 children, age 6 & 8. The room was big enough and clean. We were at the end of the corridor so not much foot traffic through the night. No restaurant for dinner but 50 meters across the car park is a Harvester. We paid £52 including breakfast, Continental breakfast is out from 3am, we...

Thank Clare W
Staffordshire, United Kingdom
Reviewed 1 week ago via mobile

Decent hotel, kept nice & clean by decent, hard working and friendly staff. Modern bathroom with an excellent shower. It was cold. Damn cold. The Toshiba Air Conditioning system was clearly satisfying some other rooms cooling demand because it only kicked into heating for five minutes in every hour. Bad times, it was just above freezing outside. It's got a...

Thank Gideon B
Gosport, Hants
Reviewed 2 weeks ago

Usual Holiday Inn Express hotel, good value. Rooms a little small and the bed was probably in need of a new mattress as it felt a bit lumpy. But still had an average nights sleep. The room was clean and the shower was excellent. The staff are very friendly, which is not always the case at Holiday Inns, so that...

Thank Omeomy54
Pembroke, United Kingdom
Reviewed 3 weeks ago

This was a disaster for us. Our room was cold and we hardly slept all night as it backed onto a main road and the double glazing ( it if is in fact DG) didn't work. The pillows were synthetic and two were like concrete and two were soft. We didn't appreciate this and I had the concrete ones. Breakfast...

Thank D.mr S
IHGService, Guest Relations Manager at Holiday Inn Express London Gatwick-Crawley, responded to this review

Dear D.mr S, Thank you so much for being our guest and for taking the time to leave a review of your most recent experience with us. I am sorry if your stay was negatively affected by the heating system in your room and if you felt you did not receive a good value due to the condition of the...

Brighton, United Kingdom
Reviewed 3 weeks ago

This is not the usual hotel i stay in, generally I stay in hotels as part of a holiday or for city breaks, but the flight was early and the tarins were late so I decided to book at This Holiday Inn Express. The reception was very professional and the staff were very friendly and helpful (Thank you Katie Kitapci)....

1Thank marional

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  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Express London Gatwick-Crawley Hotel is located just 15 minutes from Gatwick Airport & less than 10 minutes from J/10 of M23. We offer onsite parking for residents at a rate of £7 per day. Three Bridges & Crawley stations are walking distance & offer's easy links to Brighton, London & beyond. Crawley Town center with selective shops and restaurants is at pleasant walking distance. Buses go to Gatwick and Crawley including Manor Royal. Ideally situated for both leisure & business travelers the hotel has Free Wireless Internet access in all areas. All bedrooms offer TV with free view satellite channels, telephone, tea & coffee facilities, and hairdryer, dry cleaning & power showers. Complimentary continental buffet breakfast with selective hot items served for all guests. The Holiday Inn Express Gatwick Crawley has a well equipped meeting room seating up to 25 people, rates starting from just £85. Local attractions include The Hawth Theatre. K2 Leisure Centre. Tilgate Forest Golf Course & County Mall Shopping Centre. You could also visit the nearby Hever Castle, the birthplace of Anne Boleyn. Biggin Hill. Chessington World of Adventure & Thorpe Park,Nearby Towns include Horsham, East Grinstead, Haywards Heath, Reigate & Redhill. Adjacent to the hotel is the Harvester restaurant, serving food from 12pm till 9.30pm, famous for their flame grilled steaks, spit roast chicken, and salad cart. This is a non smoking hotel but with designated area for smokers. Hotel has air-conditioned Bar with flat screen TV and satellite channels which also serve snacks. ... more   less 

Additional Information about Holiday Inn Express London Gatwick-Crawley

Address: The Squareabout Crawley Haslett Avenue East, Crawley RH10 1UA, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: £48 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express London Gatwick-Crawley 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Holiday Inn Express Gatwick-Crawley Hotel Crawley
Holiday Inn Express Crawley
Holiday Inn Crawley
Crawley Holiday Inn
Holiday Inn Express London Gatwick-Crawley West Sussex
Hotel Style:
#9 Business Hotel in Crawley
#15 Romantic Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express London Gatwick-Crawley staff and other travellers.
15 questions
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Plymouth, United Kingdom
4 months ago
Eriksdale, Canada
5 months ago

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Questions? Get answers from Holiday Inn Express London Gatwick-Crawley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“join their membership club for free breakfast”
 of 5 bubbles MrMcGoohan, 17 Feb 2017 | Read review
“End of corridor”
 of 5 bubbles 402clarew, 13 Feb 2017 | Read review
“Don't stay on an external wall the hotel is in the middle of some kind of roundabout and traffic noise is dreadful.”
 of 5 bubbles D_mrS_13, 2 Feb 2017 | Read review
“Take your own conditioner, none in the shower room.”
 of 5 bubbles marional, 31 Jan 2017 | Read review
“Stay somewhere else”
 of 5 bubbles frosoulla2017, 23 Jan 2017 | Read review
5 of 5