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Hilton London Gatwick Airport

PricelineUS$112*
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#18 of 28 Hotels in Crawley
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$129*
US$112*
Great Deal
US$117*
US$117*
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Hilton London Gatwick Airport
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7,111 Reviews from our TripAdvisor Community

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Showing 6,861: English reviews
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Bexhill-on-Sea, United Kingdom
Reviewed yesterday NEW

The Restaurant at Reception level provided very poor value. The steak offering was nearly double price of similar offerings and although I asked for rare cooking it came well done. It was replaced without question but the accompanying veg was not. So the veg was cold by the time the replacement steak arrived. No offer of compensation. As I had...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 22malcolmm
Davenport, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017

Although I try to travel through London's Heathrow Airport and avoid Gatwick Airport; there is always one consolation waiting when I must use Gatwick: the Hilton London Gatwick Airport. It's generally available at a good price and its location is just great for departures and arrivals at Gatwick's South Terminal. Having tried the North Terminal's Sofitel a few times (nice);...

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Helpful?
7Thank frankinthesun
About Hotel's Favourite Review
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for yet again choosing this hotel for your accommodation: I am well aware that customers have a choice of hotels at Gatwick and I am so very grateful for your continued support and confidence. It really is much appreciated. Very best regards, Remco Norden, General Manager

Poole, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed here before and early flight to the Caribbean. We arrived at about 1800hrs, check in was hassle free and immediate. Our room was clean, modern and well presented. There was a clean kettle, TV and fridge. There is a large atrium bar where we strolled out and had a drink. Further to this there was a costa on...

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Helpful?
Thank Alyssa_holidogs
Chesterfield, United Kingdom
Reviewed yesterday NEW

Conveniently located for either terminals at the airport (the North terminal is five minutes by monorail) , the hotel offers a good bar and restaurant, comfortable rooms in keeping with the Hilton brand.

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Helpful?
Thank Dominic S
Harrogate, United Kingdom
Reviewed 2 days ago NEW

Stayed for a trip to Bari the following morning - ideally located right next to terminal - hotel very busy - main criticism would be lack of staff for check in however we were not in a hurry so not overly fussed Room to a good level would use again

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Helpful?
Thank Folli84
Penang
Reviewed 2 days ago NEW

Far improved from a few years ago when the hotel was looking very tired. No much improved rooms but really quite a long walk from reception. Free wifi. Good breakfast. Ideal for early flights from Gatwick Airport.

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Helpful?
Thank MetalTiger
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for yet again choosing this hotel for your accommodation: I was absolutely delighted to read your review and cannot thank you enough. Best regards, Remco Norden, General Manager

Sydney, Australia
Reviewed 2 days ago NEW

OK so the last stay was pretty bad, I was a little shocked, but this stay was a lot better, but as a disclaimer, I didn't use the bar this time, which was the main part of my complaint last time (nothing has been done to make up for this really...) What was fab? * Check-in was great, friendly and...

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Helpful?
Thank Phil H
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for your post and for the good scores for which I am very grateful: I fully appreciate your feedback and we are currently discussing future investment for the property within our organisation. This hotel has not been advertised and could not be classed as 5 star due to specific requirements for that accolade however we sincerely wish to...

London
Reviewed 2 days ago NEW

Sometimes you just want a reliable hotel and the Hilton delivers on that. Not the cheapest, but a great location for Gatwick South and for those who use the car park or the train station. Slightly faded, but at least it's a proper hotel and has a bar and restaurant so you can forget you are at the airport for...

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Helpful?
Thank Bluebird-Chris
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for yet again choosing this hotel for your accommodation: I was absolutely delighted to see the great scores and to read your very positive feedback and thank you so very much. I fully appreciate your feedback and we are currently discussing future investment for the property within our organisation. We look forward to welcoming you back in the...

United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here 19 days because of business. For the age of the hotel I have to say the rooms are well kept. I heard they slowly refurbish everything. The staff from the reception, concierge and restaurant are very friendly and helpful. The breakfast is just amazing even after 19 days I didn't get bored of it. Actually I miss the...

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Helpful?
Thank Joanna0188
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for your post: I was absolutely delighted to see the great scores and read your comments and feedback and thank you so very much. To receive such feedback after a one night stay of great value but so very special after 19 nights!!! I sincerely hope to have the pleasure of welcoming you back with us in the...

Crewe, United Kingdom
Reviewed 2 days ago NEW

We have previously stayed at the Novotel and have only changed because BA now fly from the South Terminal. The Hilton doesn't look or feel as grand as the Novotel but I have no complaints. Check in was easy and friendly and the room was more than adequate and surprisingly quiet. We had a drink in the bar which was...

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Helpful?
Thank Amanda M
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for yet again choosing this hotel for your accommodation: I was absolutely delighted to read your review and cannot thank you enough. Best regards, Remco Norden, General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton London Gatwick Airport

Address: South Terminal Gatwick Airport, Crawley RH6 0LL, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: £81 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Gatwick Airport 4*
Number of rooms: 821
Reservation Options:
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Also Known As:
Hilton London Gatwick Airport Hotel Lowfield Heath
Hilton Hotel Lowfield Heath
Hilton Lowfield Heath
Lowfield Heath Hilton
Hilton London Gatwick Airport Crawley, West Sussex
Hotel Style:
#1 Green Hotel in Crawley
#7 Luxury Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Gatwick Airport staff and other travellers.
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Questions? Get answers from Hilton London Gatwick Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't like walking ask for a room close to Reception”
MetalTiger, 25 May 2017 | Read review
“Higher up helps”
Bluebird-Chris, 25 May 2017 | Read review
“Ask for a better than standard room with no additional cost”
susanj128, 24 May 2017 | Read review
“Its a pretty big hotel so check the floor map if you pick your room via the app”
Smartyn80, 22 May 2017 | Read review
“You can choose your own room with online check in”
murrayphysio, 20 May 2017 | Read review
5 of 5
Priceline
US$112* /night
View Deal
HiltonUS$117
TripAdvisorUS$117
CancelonUS$129
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*Disclaimer
Prices are for 1 room, 2 adults
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