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Hilton London Gatwick Airport

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#19 of 28 Hotels in Crawley
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Hilton London Gatwick Airport
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6,885 Reviews from our TripAdvisor Community

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Showing 6,644: English reviews
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sussex
Reviewed yesterday NEW

well worth staying here, close to departure lounge, very clean room, will stay here again, staff so friendly and helpful, takes the strain of travel to airport, cant hear anything at night, we will be back.

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Helpful?
Thank glenard1948
Davenport, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017

Although I try to travel through London's Heathrow Airport and avoid Gatwick Airport; there is always one consolation waiting when I must use Gatwick: the Hilton London Gatwick Airport. It's generally available at a good price and its location is just great for departures and arrivals at Gatwick's South Terminal. Having tried the North Terminal's Sofitel a few times (nice);...

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Helpful?
4Thank frankinthesun
About Hotel's Favourite Review
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for yet again choosing this hotel for your accommodation: I am well aware that customers have a choice of hotels at Gatwick and I am so very grateful for your continued support and confidence. It really is much appreciated. Very best regards, Remco Norden, General Manager

JilliePip
Reviewed yesterday NEWvia mobile

This hotel is tired and worn out. I needs a refurb. The staff are friendly but there seems to be a constant queue to check in and the prices aren't consistent in the bar. I wouldn't stay here and was embarrassed that my family visiting from America had to. The Hilton group has gone down hill big time in Europe.

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1Thank JilliePip
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing this hotel for your accommodation and for taking the time to pass on your experiences. I was very sorry to read we had disappointed you and please accept my unreserved apologies. Your comments and feedback have been discussed with my housekeeping team and they have of course asked for their personal apologies to be kinked with...

Broadstairs, United Kingdom
Reviewed yesterday NEW

This was my first stay at a Hilton and it won't be the last. The check in was very quick and very efficient even though we arrived at what looked to be a busy time. The gentleman on reception, Williard, was very polite and courteous and made sure we felt completely looked after. It was my birthday four days before...

Review collected in partnership with Hilton Hotels & Resorts
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Thank mt430
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Thank you for choosing our hotel for your accommodation. I was absolutely delighted to read that we had been able to make your stay that much more special and thank you for saying so. We hope to welcome you back in the near future. Kindest regards, Remco Norden, General Manager

UK
Reviewed yesterday NEW

Did another one night stay at the Hilton prior to flying out of Gatwick. Took the one night stay plus 16 nights car parking deal which, at that time, was reasonably priced. No criticisms to make. Reception staff were helpful including suggesting we move to a quieter room from that I booked online. Room was clean and in good order....

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Thank grumpyoldchap
Reviewed yesterday NEW

Review collected in partnership with Hilton Hotels & Resorts
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Thank susansF7913KT
channel islands
Reviewed yesterday NEW

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Helpful?
Thank jonesie34
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

London, United Kingdom
Reviewed yesterday NEW

Review collected in partnership with Hilton Hotels & Resorts
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Thank DCMDan
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Peterborough, United Kingdom
Reviewed 2 days ago NEWvia mobile

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1Thank Droopydrawrs52
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

Leigh on Sea
Reviewed 2 days ago NEW

Review collected in partnership with Hilton Hotels & Resorts
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Thank SandyHLeighonSea
RemcoNordenGM, General Manager at Hilton London Gatwick Airport, responded to this review

1,229 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton London Gatwick Airport

Address: South Terminal Gatwick Airport, Crawley RH6 0LL, England
Region: United Kingdom > England > West Sussex > Crawley
Price Range: £76 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Gatwick Airport 4*
Number of rooms: 821
Reservation Options:
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Also Known As:
Hilton London Gatwick Airport Hotel Lowfield Heath
Hilton Hotel Lowfield Heath
Hilton Lowfield Heath
Lowfield Heath Hilton
Hilton London Gatwick Airport Crawley, West Sussex
Hotel Style:
#1 Green Hotel in Crawley
#7 Luxury Hotel in Crawley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Gatwick Airport staff and other travellers.
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Questions? Get answers from Hilton London Gatwick Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were allocated ground floor rooms away from the lifts and had two very good nights sleep.”
 of 5 bubbles YorkshireLad15, 27 Mar 2017 | Read review
“Having stayed at this hotel in the past, I have never found any of the rooms anything but quiet.”
 of 5 bubbles Dirtdiver15, 21 Mar 2017 | Read review
“The rooms in the newer part of the hotel probably better than older part , but sill tired in appearance”
 of 5 bubbles jaredg286, 21 Mar 2017 | Read review
“Avoid ground floor rooms - very noisy”
 of 5 bubbles CFPANDDWP, 19 Mar 2017 | Read review
“Book through a third party website for better rates”
 of 5 bubbles Ed1982_10, 19 Mar 2017 | Read review
5 of 5