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All reviewsgarden restaurantthe executive loungenew wingdeluxe rooman early flightan airport hotelsports barcar parknext morningcovered walkwayunder coverfamily roomcosta coffeean overnight staystayed for one nightclose to the airportgood nights sleep
This hotel is in a good location for Gatwick South terminal. This is because it's situated at Gatwick South terminal, with a 5 to 10 minute walkway connection to or from Arrivals/Departures and/or an elevator. Being located at Gatwick South means that it's convenient if...More
Regularly travel from Gatwick and tried the Hilton
Wow....what have I been missing! 5mins walk from south terminal which was great for me as transitted from Glasgow, though a walkway and you are there!
Typical Hilton standards,so no complaints there, room extremely quiet with comfortable...More
3 Thank wmcdowall
Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded 4 weeks ago
Thank you for your post and for the terrific scores which are much appreciated. I am delighted to confirm that we are looking forward to significant investment in this hotel and 2018 will see the beginning of refurbishment here. Best regards.... Kara Monteiro, General Manager
We were delighted to be upgraded to a deluxe room that was clean and comfortable. Staff were very friendly and efficient. Hotel location is excellent for south terminal and also very easy to get to the north terminal by frequent monorail link. We really enjoyed...More
I don’t expect too much from an airport hotel. Good points: location and staff. Bad points: no free wi-fi (unless you sign up to the loyalty scheme) and more importantly all of the public areas, bars and restaurants are absolutely freezing cold. We’ve finished our...More
It was my first visit and I was upgraded from their most basic room to one of the newer rooms. As I'm just a lowly Blue level in HiltonHonors, this was unexpected and nice to have. The room was modern and comfortable. Extremely quiet and...More
Hello. For some strange reason, your enquiry has been directed to me, because we stayed at the hotel a couple of weeks ago and completed a review. I am sorry for your problem and can only suggest you contact the hotel direct... More
Hello. For some strange reason, your enquiry has been directed to me, because we stayed at the hotel a couple of weeks ago and completed a review. I am sorry for your problem and can only suggest you contact the hotel direct on their website as I do not have the answer having used the lift ourselves. I imagine there will be at least a fire staircase that you can use and hope you can sort this out.