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Hilton London Gatwick south terminal

8,037 reviews
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Traveller (1371)
Room & Suite (702)
Dining (89)
Overview
  • Excellent21%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible7%
Travellers talk about
“garden restaurant”(357 reviews)
“new wing”(226 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Hilton London Gatwick south terminal
Special Offer: Advance Purchase
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,037)Write a Review
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1,678
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1,922
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571
Show reviews that mention
All reviewsgarden restaurantthe executive loungenew wingdeluxe rooman early flightan airport hotelsports barcar parknext morningcovered walkwayunder coverfamily roomcosta coffeean overnight staystayed for one nightclose to the airportgood nights sleep
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1 - 5 of 7,753 reviews
Reviewed yesterday via mobile

Very convenient if you are using the South terminal parking : just drive up, well sign posted and the hotel and terminal are minutes away, an easy walk and good option for a morning flight. The hotel is fine for an airport stop over and...More

Thank John L
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Regularly travel from Gatwick and tried the Hilton Wow....what have I been missing! 5mins walk from south terminal which was great for me as transitted from Glasgow, though a walkway and you are there! Typical Hilton standards,so no complaints there, room extremely quiet with comfortable...More

3  Thank wmcdowall
Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded 4 weeks ago

Thank you for your post and for the terrific scores which are much appreciated. I am delighted to confirm that we are looking forward to significant investment in this hotel and 2018 will see the beginning of refurbishment here. Best regards.... Kara Monteiro, General Manager

Reviewed 3 days ago

A good place to stop prior to a plane journey. Rooms are well equip and quiet, especially in the new wing, and the dining and drinking facilities are good. (Even if waiters do not know that malt whisky does not come with ice!) It is...More

Thank Antalyaman
Reviewed 3 days ago

Needed to stay close to Gatwick for a very early flight and choose the Hilton because of easy access to the terminal. Check in was smooth, however, I did notice the Honors queue was longer than the normal queue - I wouldn't be happy if...More

Thank jojobailey
Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded 2 days ago

Thank you for taking the time to post: we are grateful to our customers who choose this hotel for the great location. I was also pleased to read the check in was smooth, the room was clean, room service was quick and that you enjoyed...More

Reviewed 3 days ago via mobile

We had the misfortune of staying here overnight before a long haul flight. From the used condom on the carpet that greeted us to the broken glass on the bathroom floor to the stained and dirty sheets and total lack of interest from any employee...More

Thank northerntraveller74
Response from Kara M, General Manager at Hilton London Gatwick south terminalResponded 2 days ago

Dear northerntraveller74, I was absolutely stunned to read your report and please accept my unreserved apologies. It is very clear the room you were allocated had not been serviced and I am shocked that my team did not react when you contacted someone regarding these...More

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1234561551
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$104 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Crawley
#7 Luxury Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$104 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Crawley
#7 Luxury Hotel in Crawley
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1371)
Room & Suite (702)
Dining (89)
Pool & Beach (2)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
orlandouk
15 February 2018|
AnswerShow all 4 answers
Response from Wele F | Reviewed this property |
Sorry, only stayed to access an early flight😐
0
Votes
ward-alicia
11 February 2018|
AnswerShow all 3 answers
Response from Diarmuid M | Reviewed this property |
Hi there There are three options in the hotel, bar food, restaurant down stairs or a costa coffee unit. Then just a brief walk to the south terminal gives you the usual airport options.
0
Votes
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12345636
Room Tips
"Go for the new wing"
Read review
"Ask for one that doesn't overlook the atrium and is far away from the lift!"
Read review
"If you room's important choose another hotel"
Read review
"Executive Room"
Read review
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