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Arora Hotel Gatwick / Crawley

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Traveller (649)
Room & Suite (394)
Dining (161)

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About

#3 of 27 hotels in Crawley
Location
Cleanliness
Service
Value
The Arora Hotel in Crawley is a modern hotel that offers a high quality accommodation in the town centre, with Gatwick airport just 10 minutes away. The hotel offers 432 en-suite bedrooms, an AA Rosette awarded Restaurant(The Grill), an English Pub and a 24 hour gym. In the expansive Atrium, WIFI is available free of charge as well as in the hotel rooms. Combine this with ample on-site car parking and superb train links to Brighton and London and you have the perfect base for your business or leisure travel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English
3,530Reviews33Q+A100Room tips

Reviews
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Kelly O wrote a review Jan 2023
44 contributions1 helpful vote
Nice hotel . The hitel is clean and tidy. Rooms are OK nothing brilliant but you get what u pay for. Bed was comfortable and when I asked for extra pillows it wasn't a problem. Great located town center 5 min walk away perfect location for shopping Staff check in staff were lovely. Would only recommend for short stay . Comfortable clean perfect nothing fancy, however it was what we expected so not disappointed Ty 100 percent recommend for short stay , business or somewhere to lay your head for a couple of nights
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sven wrote a review May 2022
Stockholm, Sweden6 contributions2 helpful votes
Super clean and friendly environment, full English breakfast 10 out of 10, Chef Mark vary professional and kind with us! We definitely coming back sometime next year, really lovely place to stay for a longer period of time with family or in a couple.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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pamw1001 wrote a review Sept 2021
Newbury16 contributions
Staff, including security personnel, were helpful, pleasant, and responsive to requests. The room was decent size, clean, comfortable and well-equipped, and everything worked (kettle, iron, fridge etc). Meals were excellent, food arrived hot, well-packaged and on time. Given the restrictions of having to individually package every meal for every guest it was reasonable to be asked to choose the menu in advance. The free wifi was good enough to allow me to connect to my office secure systems and work normally. I couldn't have asked for a nicer place to be locked up for 10 days
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mary driscoll wrote a review Aug 2021
1 contribution1 helpful vote
Its Day 1 of our quarantine and I feel compelled to write about our experience here so far under difficult circumstances. Having read so many horror stories of quarantine hotels in the UK we thought keeping expectations low would be the best bet and would render minimum frustration all round. But I am happy to report that the staff at the Arora Gatwick have surpassed all expectations ! Everyone we have encountered thus far, from young Mohamed who helped us with the form filling ,to Jerry at reception who has been kindness personified and the wonderful lady(apologies didn't get your name)who just assisted with my IT problems,has bent over backwards to help us. The food so far is fresh, tasty and more than adequate. In fact its excellent considering the restrictions in delivery .I am a vegetarian so its a delight to have such well spiced food, a huge departure from the bland unappetizing food often on offer at hotels. No one chooses this quarantine period lightly...we have no choice so being accommodated by such friendly willing staff makes everything more bearable We literally lack for nothing. The room is comfortable and well equipped and its easy for me to work whilst my partner catches up with the cricket! The security are very friendly and have treated us with utmost respect ...they are doing their best to allow us unrestricted exercise ...we accepted the rules when we signed up for this, so like it or not, the security are simply doing their jobs . The frustration at the taking away of our civil liberties needs to be directed at our governments not our citizens. To be fair this is a 2 way street. I would like to hear the hotel staffs response to the negative reviews that they have received. It seems to me that you get back pretty much what you give out . On our journey thus far we have come across apalling behavior from fellow travelers towards security personnel. I know Covid restrictions are often severe and over the top and frustration levels in general with the Pandemic are high but there's no excuse for rudeness and I for one am shocked at how people justify lashing out at those employed to enforce these rules. Aurora staff we are extremely grateful to you for accommodating us so we can get back to our loved ones asap. The only way that this enforced stay can be improved for those that follow is open and honest communication. Day I and counting!
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kara Monteiro, General Manager at Arora Hotel Gatwick / Crawley
Responded 16 Aug 2021
Dear Maryd5016, Thank you so much for taking the time to share your positive review, myself and the team are so grateful. The team and I are committed to making your stay with us as comfortable and stress free as possible, I am thrilled we have achieved this so far. We are delighted to have you as our guest for the next 10 days and remain available at anytime to assist you in anyway we can. Thank you again, best wishes Kara
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Harvey-Pup wrote a review Aug 2021
Wythall, United Kingdom9 contributions4 helpful votes
We were booked in here for a wedding and luckily I phoned ahead to check the booking on the way down. I was told this is now a quarantine hotel, our booking had been cancelled and we had been transferred to the Hilton. Checked with the Hilton who didn’t have a reservation for us. Checked email including spam and had received no communication about this. Awful service
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kara Monteiro, General Manager at Arora Hotel Gatwick / Crawley
Responded 16 Aug 2021
Dear Harvey-Pup, Thank you for taking the time to share your review. I am so sorry that the communications relating to the change of hotel for your reservation did not reach you, we are very sorry. My colleagues at the Hilton London Gatwick advised that they were able to accommodate you, I appreciate this does not deter from the inconvenience caused to you initially. I do hope you enjoyed your stay at the newly refurbished Hilton London Gatwick. Again please accept our most sincere apologies for the inconvenience caused to you. Kind regards Kara
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chantel Duppie wrote a review Jun 2021
2 contributions
Hotel quarantine Day 2 Security staff is fantastic, so friendly and accommodating. Really easy to relate to and go out of their way to assist. The menu and food is good. We have been looking forward to each meal and you definately DO NOT go hungry. Today we had beef stroganoff, rice, salad, a fruit juice and lemon cheesecake for dessert.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kara Monteiro, General Manager at Arora Hotel Gatwick / Crawley
Responded 16 Aug 2021
Dear 73CDuppie, Thank you so much for taking the time to share your feedback, we are so grateful. I am so please that you have enjoyed your stay with us and found our food to be of a good quality, the team are thrilled to hear this. We very much look forward to welcoming you back in the near future Best wishes Kara
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris D wrote a review Jun 2021
Gloucester, United Kingdom2 contributions
Hotel staff is very helpfull and friendly polite and accommodating. Food packages very filling ,prompt delivery,and quality is fresh and really good.(chicken meditirainen is outstanding) Hotel security is friendly,polite,accommodating, As a quarintine hotel they outstanding when they open to public I would reccomend them as a must .
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kara Monteiro, General Manager at Arora Hotel Gatwick / Crawley
Responded 16 Aug 2021
Dear ChrisdC7318WO, Thank you so much for taking the time to share your experience, we are truly grateful for your feedback. I am so pleased you enjoyed your meals, I must agree the Mediterranean Chicken is a fantastic dish. Thank you again, we very much look forward to welcoming you back in the future. Best wishes Kara
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Larrisa H wrote a review May 2021
United Kingdom7 contributions
The food is delicious at the Arora! Staff always ready to go the extra mile to make sure you are happy. John, Gaby, Anca, Masha they are all lovely. I felt like home there and I will always be happy to go back! Thank you guys! Miss you all! ❤
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Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gluten Free wrote a review Apr 2021
Dublin, Ireland2 contributions1 helpful vote
I stay here regularly on business and would just like to say a word of thanks to the great front of house team that work here. The last year has been tough for everyone, however those that work here have been nothing short of superb in the circumstances. A special thanks to Masha with her good spirited "nothing is too much trouble" approach! Thank you.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andrada wrote a review Apr 2021
Baia Mare, Romania1 contribution
The rooms are very nice and clean, very nice staff, especially Maria, Bianca, Ionut and Anca. They were always there to help and they had a smile on the face every time when I saw them, very polite and helpful.
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Date of stay: April 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALSO KNOWN AS
arora international gatwick crawley
LOCATION
United KingdomEnglandWest SussexCrawley
NUMBER OF ROOMS
432
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ARORA HOTEL GATWICK / CRAWLEY - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Arora Hotel Gatwick / Crawley
Which popular attractions are close to Arora Hotel Gatwick / Crawley?
Nearby attractions include Hounds - Escape Games, Immersive Experiences, Mini-Bar (0.3 miles), Crawley Memorial Gardens (0.2 miles), and Driver Wood Activity Centre (0.2 miles).
What are some of the property amenities at Arora Hotel Gatwick / Crawley?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Arora Hotel Gatwick / Crawley?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Arora Hotel Gatwick / Crawley?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Arora Hotel Gatwick / Crawley?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Arora Hotel Gatwick / Crawley?
Conveniently located restaurants include Da Nico Italian Restaurant, Railway, and Taj Mahal.
Are there opportunities to exercise at Arora Hotel Gatwick / Crawley?
Yes, guests have access to a fitness centre during their stay.
Does Arora Hotel Gatwick / Crawley have airport transportation?
Yes, Arora Hotel Gatwick / Crawley offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Arora Hotel Gatwick / Crawley located near the city centre?
Yes, it is 0.4 miles away from the centre of Crawley.
Are any cleaning services offered at Arora Hotel Gatwick / Crawley?
Yes, dry cleaning and laundry service are offered to guests.
Does Arora Hotel Gatwick / Crawley offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.