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Fernbank Hotel

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64 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Reviewed 2 weeks ago via mobile

Lovely little hotel , walking distance into the city centre great for shopping and food , rooms are just right and the owner is a really nice guy very friendly he went out of his way with every guest , sadly not doing food in the evenings at the moment but they are thinking about it again , breakfast was...

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Thank David C
Reviewed 3 weeks ago via mobile

I haven't even arrived yet and the manager has been in touch arranging various aspects of my stay and onward travel. This was entirely unexpected and certainly above and beyond what was required. No offence to any of the chain hotels, but there is no way this would have happened there. Extremely impressed.

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Thank Henry C
Royal Tunbridge Wells, United Kingdom
Reviewed 9 October 2016

We stayed here when visiting family. Lovely welcome, Comfortable room ,Spotlessly clean, Very attractive building,full of character. Quiet area. Off Road parking. And then we had Breakfast !!!! Wow ! Such a variety , beautiful cooked , fresh airy light dining area, We were looked after so well, would not hesitate to return again.

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Thank LadyKas
Fernbank H, Owner at Fernbank Hotel, responded to this review

Thank you so much for your review and comments after your time with us. We are pleased that you enjoyed your stay, and especially found the rooms to be clean and the breakfast enjoyable. We are also pleased that you felt welcomed and we would very much look forward to welcoming you again in the future when you visit your...

Reviewed 4 October 2016 via mobile

Another perfect Hotel experience. I ordered a new coat via TM Lewin and had it delivered to my Hotel for today. I've arrived and it has arrived and the Manager has hung it in my room for me. That with great free 50MB+ WiFi and an amazing breakfast, what's not to like? Customer Service should never be overlooked and often...

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1Thank David W
Fernbank H, Owner at Fernbank Hotel, responded to this review

Thank you David for the review of your experience while staying with us. We are delighted that you have enjoyed your stay with us and found our service to your satisfaction. We are also pleased that the WiFi was good and you enjoyed your breakfast. Thank you for choosing to book with us, it is appreciated, and thanks again for...

Reviewed 25 September 2016 via mobile

Stayed here on a business trip down in Hampshire. Really friendly and helpful staff. Clean and well appointed room. Comfy bed and quiet neighborhood. Room a tad small though, otherwise 5 stars! Good breakfast too.

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Thank Mel S
Fernbank H, Owner at Fernbank Hotel, responded to this review

Thank you Mel for your review and comments. We are pleased you enjoyed your stay and found the room clean and you enjoyed your freshly cooked breakfast. As you say, we also believe our rooms are well appointed and furnished with everything you need as a business traveller including super-fast Wi-Fi and a very comfortable bed. Our rooms are a...

Hove
Reviewed 31 August 2016

We stayed here when visiting friends. It was really reasonable and spotlessly clean. Its an attractive building in a quiet road. Breakfasts was basic but plentiful. The hosts were really friendly and helpful and did their best to make our stay enjoyable. I would go back if visiting again. Many thanks

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Thank starsa77
Fernbank H, Owner at Fernbank Hotel, responded to this review

Thank you for your review and comments. We are pleased that you enjoyed your stay and found our rooms to be very clean. We aim to please with our breakfast and believe we offer as wide a choice of breads or cereals etc. as most of the large chains, and can cater for most palates/tastes. Our cooked breakfast is made...

Somerset
Reviewed 29 August 2016 via mobile

Stayed in room 5 for a couple of nights whilst visiting family. Frontage is neat and classy (love the new sign!) ample parking behind the property. I had a lovely warm welcome from the owner. My room was compact but tastefully furnished with a lovely modern bathroom. Everything was immaculate and the extra toiletries were a nice touch. In the...

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Thank stoggy
Fernbank H, Owner at Fernbank Hotel, responded to this review

Thank you for your review of your stay with us. We are pleased you enjoyed your stay with us and liked the extras and the cleanliness of your room. Your point about the mirror in that bedroom, although there is one in the bathroom, is something we will look to rectify. The mattress is probably a personal choice, as it...

Reviewed 31 July 2016 via mobile

This lovely hotel/B&B was recommended to me. The single room and en suite were recently refurbished to a great standard, very comfortable indeed. The owners were great hosts, very helpful and friendly too. There was also a great breakfast choice and unlimited coffee. I will definitely be returning to this hotel.

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3Thank Aileen B
Fernbank H, Owner at Fernbank Hotel, responded to this review

Thank you Aileen for your review and great comments, especially as we were also recommended to you. Your friends from Sweden are already booked to come back! We are delighted you liked the room and enjoyed your breakfast and we look forward to being able to welcome you back on a future visit to the area. Thanks again.

Staines uk
Reviewed 2 July 2016 via mobile

My husband and I were going to an event locally and decided to choose this hotel over the Premier inn which was also close by and I am so glad we did.From the moment we arrived the hospitality was fabulous.The owners were more than accommodating and I felt went the extra mile regarding my vegetarian breakfast,my husband enjoyed his full...

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1Thank Deborah G
Fernbank H, Owner at Fernbank Hotel, responded to this review

Thank you for your review following your stay with us. We are pleased you enjoyed your stay, your breakfast and our hospitality. We are pleased you liked your room and we look forward to be able to welcome you back. Thanks for staying with us.

mainstay3
Reviewed 2 July 2016 via mobile

Stayed one night at the Fernbank Hotel. Owners Jeanette and Ian are warm and welcoming. Room was modern, spotless and bed was really comfortable. Full English breakfast cooked to order. Hotel is an easy walk from town, and plenty of cabs from train station for about 5 pounds fifty if you have luggage.

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1Thank mainstay3
Fernbank H, Owner at Fernbank Hotel, responded to this review

Thank you for your review and comments. We are delighted you enjoyed your stay and liked your room and freshly cooked breakfast. Our location does offer us the benefit of the town's amenities but just out of earshot of the noise and traffic. We thank you for choosing to book with us and feeding back to us. We hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Fernbank Hotel is situated in the Fairfields Conservation Area and is one of several notable buildings on Fairfields Road. We offer 16 rooms on a bed and breakfast basis, all of which are en-suite. Some rooms retain some original features of the house, a large Victorian detached property. All our rooms offer comfortable surroundings with colour TV's, tea and coffee making facilities and free Wi-Fi. There is ample off-street parking behind the property. The hotel is ideally located for the M3 and M4 motorways and A33 and A30 primary trunk roads, with the M3 being less than 5 minutes' drive away. The town centre is less than 0.5 miles directly north and is easily accessible on foot. Basingstoke railway station provides several trains per hour direct to London Waterloo and other major towns and cities. Southampton and Heathrow airports are about 25 and 40 miles respectively. ... more   less 

Additional Information about Fernbank Hotel

Address: 4 Fairfields Road, Basingstoke RG21 3DR, England
Region: United Kingdom > England > Hampshire > Basingstoke
Price Range: £69 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fernbank Hotel 2.5*
Number of rooms: 16
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Also Known As:
Fernbank Hotel Basingstoke, Hampshire
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Questions & Answers

Here's what travellers have asked, with answers from Fernbank Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room if you think you will need it extra quiet”
 of 5 bubbles JaneP150, 22 Apr 2016 | Read review
“excellent service”
 of 5 bubbles stefanosa505, 6 Feb 2016 | Read review
“Ask for rooms that are refurbished.”
 of 5 bubbles MGSasaki, 31 Mar 2015 | Read review
“I understand all rooms are in the process of refurbishment”
 of 5 bubbles gerpampen, 9 Mar 2015 | Read review
“I stayed in 3 rooms and all were good.”
 of 5 bubbles smythsatsea, 20 Nov 2014 | Read review
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