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Holiday Inn Basingstoke

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Holiday Inn Basingstoke
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332 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 5 days ago NEW

I stayed here for 3 nights Monday to Thursday - the reception staff welcomed me and had a very friendly manner. The check in process was easy and enjoyable. My room was clean and spacious. The evening meals were priced appropriately and were very tasty - the staff in the bar and restaurant were very friendly (great for a single...

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Helpful?
Thank MichelleMoss191
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

I decided to book this hotel for 1 night before I head to London Heathrow to catch my flight due to its location. Situated near M3 and would take 30 minute drive to LHR, perfect! Parking is complimentary which is a plus. This hotel is exactly what you expect from Holiday Inns and most hotels in UK-bit dated but you...

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Thank FERNLOUIS
Haydock, United Kingdom
Reviewed 1 week ago

Booked 1 night accommodation 6 months prior to travel. Made a mistake by booking a non refundable deposit. HOLIDAY INN took the money the day that the booking was made. Have to cancel the room due to having to cancel the cruise we were supposed to be going on. Customer services refused to refund the money or let me move...

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Thank jinx2387caz
Hampshire, United Kingdom
Reviewed 2 weeks ago via mobile

Five couples stayed at the hotel for New Years Eve dinner-dance and stayed over. Not a single criticism of anything. Reception very welcoming and accommodating, food great, serving staff very friendly and efficient, music and DJ had something for everyone and got the tempo spot on, the room was very comfortable with all facilities we needed, breakfast was delicious ......

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Thank Peter_Ingamells
Frankfurt, Germany
Reviewed 11 December 2016

This hotel was just perfect for my needs and perfect for business in general. The hotel is very quiet and relaxed. The wifi in my room was great and I was able to connect to the internet without any issues. Breakfast is not bad (full English) and dinner is really good and varied. The staff is efficient and quick. The...

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Thank May G
Ivybridge, United Kingdom
Reviewed 6 December 2016 via mobile

We held a small family wedding/birthdays party here on 3 December. We cannot praise highly enough this hotel from beginning to end... both for the function and the accommodation. We met with Michelle earlier in the year and a couple of times more before the event. Everything we asked for, she arranged but also made really helpful suggestions. Lenka looked...

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Thank Jill B
Welwyn, United Kingdom
Reviewed 5 December 2016

Stayed here last weekend for a wedding. It must have been one of their busiest weekends with hundreds of people attending various works parties on both nights plus the wedding. NOTHING was too much trouble for the staff........all were incredible. All arrangements for the wedding reception etc were exactly as booked. The room was arranged and decorated beautifully.....the food was...

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Thank Alison W
Accrington
Reviewed 30 November 2016 via mobile

Despite being a frequent guest (weekly 2 - 3 night stays) for over 12 months and loyalty being recognised accordingly, a paradigm shift of recognition has now occurred. No coincidence that the past 2 stays post complaining to manager Elizabeth of personal belongings going missing, I have received the ultimate snub to my continued patronage; downgrade to a single bed!...

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Thank Gillyblue252
Hertfordshire
Reviewed 18 November 2016

Stayed here last weekend on Saturday night, to be fair when we checked in the receptionist did tell us that there was a wedding on so they'd allocated us a room on the first floor. Well I dread to think what a room on the ground floor would have been like because the first floor room we had was the...

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1Thank HertfordshireBella
IHGService, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear HertfordshireBella, Thank you for your stay and your comments. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit with us. Please accept our heartfelt apologies for the noise challenges yoou experienced. The feedback we receive from our valued guests, like you, enables us to target...

Reviewed 12 November 2016 via mobile

First experience is the heater won't work. After the front desk sent maintanence staff they said it was a mystery and would bring a portable heater and provide a bill convienence. Next there was a large gap between the door and floor, even with a towel there you could still hear every door close and every hall conversation. The last...

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Helpful?
Thank Chad S
IHGService, Guest Relations Manager at Holiday Inn Basingstoke, responded to this review

Dear Chad S, Thank you so much for taking time out to leave us a review and for choosing our hotel for your stay. We set out to make every one of guests as comfortable as possible, so that they feel like they are home, away from home. We apologize for any inconvenience you may have experienced due to the...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Basingstoke is a modern hotel boasting air-conditioned bedrooms of which 4 are accessible. Located within easy access of the M3, M4, Basingstoke Town and Festival Place Shopping Centre, the Holiday Inn is ideal for both Business travellers and Leisure visitors. Business travellers will find the Holiday Inn Basingstoke located close to the business parks of Viables, Daneshill, and Chineham. ( Motorola, Sony, Huawei). We offer free car parking. Leisure visitors can find easy access to attractions in all directions. To the East are Legoland, Windsor, Thorpe Park and Ascot Racecourse. To the South are Jane Austen House, Winchester and Marwell Zoo. To the West is Newbury Racecourse and Stonehenge. In Basingstoke are the Anvil and Haymarket theatres and the aquadrome leisure complex to which we have complimentary passes. The Bar has a relaxing atmosphere in the evening especially after dining in the Restaurant which offers dishes from around the world. Our lounge provides the ideal location for informal daytime meetings. The Academy Conference and Training Centre has 6 air-conditioned suites with Wireless internet access the rooms can accommodate from 2-140 delegates. The hotel also offers a specialist events organiser to plan your function with a personalised touch. ... more   less 

Additional Information about Holiday Inn Basingstoke

Address: Grove Road, Basingstoke RG21 3EE, England
Region: United Kingdom > England > Hampshire > Basingstoke
Price Range: £50 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Basingstoke 3*
Number of rooms: 86
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Also Known As:
Holiday Inn Basingstoke Hotel Basingstoke
Basingstoke Holiday Inn
Holiday Inn Basingstoke Hampshire
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Basingstoke staff and other travellers.
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Questions? Get answers from Holiday Inn Basingstoke staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For dinner go to the restaurant, not to the bar”
 of 5 bubbles Miss_MayG, 11 Dec 2016 | Read review
“Don't bother staying at this hotel if there's a wedding on !”
 of 5 bubbles HertfordshireBella, 18 Nov 2016 | Read review
“Get a room on the back end outside away from road”
 of 5 bubbles 482martinr, 26 Oct 2016 | Read review
“Try Premier Inn”
 of 5 bubbles andrewjhart, 4 Oct 2016 | Read review
“Don't really know, suspect all are good.”
 of 5 bubbles 755judyi, 24 Jul 2016 | Read review
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