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Hilton Maidstone

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Traveller (209)
Room & Suite (107)
Dining (30)
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Overview
  • Excellent26%
  • Very good36%
  • Average23%
  • Poor9%
  • Terrible6%
Travellers talk about
“two double beds”(19 reviews)
“good size”(70 reviews)
“swimming pool”(61 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Maidstone
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Maidstone
Special Offer: 25% off* - Summer Sale
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,761)
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1,689 results
Traveller rating
447
570
393
172
107
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LanguageEnglish
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447
570
393
172
107
Show reviews that mention
All reviewstwo double bedsgood sizeswimming poolroom was largechannel tunnelsteam roomweekend breakreception staffone night staybreakfast was excellentevening mealgood nights sleepplenty of parkingfamily roomleisure facilitiesgymmotorway
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1 - 5 of 1,689 reviews
Reviewed today

It is unusual for us to stay in U.K. Hotels so we were looking forward to our stay - we opted for an upgrade as offered at the booking stage and were pleased with the room on the ground floor - the layout of the...More

Thank Legaleagle74
Hotel's Favourite
Reviewed 2 weeks ago

We booked here for a two night stay to celebrate our 49th wedding anniversary, our best friend also came with as she needed a break. We were booked in very quickly we were in room 124 on the ground floor and our friend was on...More

Thank Jacandhow
Response from Jessica P, Personal Assistant to the General Manager at Hilton MaidstoneResponded 2 weeks ago

Dear Jacandhow, Thank you for your review. I am pleased to read that you had an enjoyable stay for your anniversary and found our rooms nice and large and that the breakfast was good. I am also pleased that you found our team members friendly...More

Reviewed yesterday

I regularly travel for business, my preference is to stay at Hilton - unfortunately will not stay at this one again. Bar and restaurant staff were rude and unfriendly at dinner and breakfast, however not all of them. Bottle water served warm, told there wasn’t...More

Thank julswat404
Response from Jessica P, Personal Assistant to the General Manager at Hilton MaidstoneResponded yesterday

Dear julswat404, Thank you for your review. I am sorry to read that you were unhappy with your recent stay. Please be assured that we take all feedback seriously and I will be ensuring your feedback regarding the service you experienced and the quality of...More

Reviewed yesterday

Was given a birthday gift of Afternoon Tea at the Hilton Maidstone, we booked for 19/6/18 what a wonderful experience, our waiter Christos was excellent very attentive ,kind and a lovely person, he made it a great afternoon.The Hilton need this man ,he is such...More

Thank lyncooper92
Response from Jessica P, Personal Assistant to the General Manager at Hilton MaidstoneResponded today

Dear lyncooper92, Thank you for your review of our Afternoon Tea. I am pleased that you had such a wonderful experience. It is always encouraging to read such positive comments about our team members and I will ensure that this is shared with Christos and...More

Reviewed 2 days ago

Stayed here for 3 nights with family. Nice greeting at the desk and got our rooms on the ground floor. No executive lounge. Rooms were nice but there is NO air conditioning at this hotel. Fans supplied in rooms kept them somewhat comfortable. (I was...More

Thank Scott M
Response from Jessica P, Personal Assistant to the General Manager at Hilton MaidstoneResponded yesterday

Dear Scott M, Thank you for your review. I am pleased that overall you enjoyed your stay with us and found our rooms nice and the food in restaurant good. My apologies that we do not have air conditioning in our bedrooms. We do supply...More

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Most Booked Properties in Maidstone
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$94 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maidstone
#4 Luxury Hotel in Maidstone
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$94 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Maidstone
#4 Luxury Hotel in Maidstone
Room types
Suites, Non-Smoking Rooms
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Traveller (209)
Room & Suite (107)
Dining (30)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ann D
4 October 2017|
Answer
Response from Jessica P | Property representative |
HI Ann We provide bed linen, including the duvet to all our guests regardless of day use or overnight. I hope this helps. Kind regards, Jessica Pollard, PA to Leonardo Gagliano, General Manager
-1
Votes
Sambo15
27 July 2017|
AnswerShow all 3 answers
Response from Jessica P | Property representative |
Hi Sambo15 Our rooms don't have fridges in them, but we are able to add one upon request. If you would like one, please contact our hotel directly and we can add this to your booking. Thank you Jessica Pollard, PA to... More
1
Vote
Joanne405
10 November 2016|
AnswerShow all 4 answers
Response from Jessica P | Property representative |
Dear Joanne405, Yes we do have 4 disabled car parking spaces that are right outside the front of the hotel. With regards to the pool, we have steps that go down into the pool that are not the completely vertical ones... More
0
Votes
Room Tips
"Ask for a room not roadside as it is quite noisy and a busy road most of the night"
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"If noise bothers you ask for a room facing the inner garden"
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"get a room facing courtyard - it will be more quiet"
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"ask for queen bed upgrade"
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