We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsracing barhot stone massagearomatherapy massagelovely swimracing trackthemed bartouring caralternative arrangementsnasi gorengblack tiebritish superbikesroom service chargepaid poundsgym facilitiessunday eveningbirthday giftcoffee and tea making facilities
My wife booked a room for 50 guests for a birthday party. After many calls and emails to establish our requirements we asked our DJ to go and look at the room 14 days before so he could bring along the appropriate equipment as we...More
We were pleasantly surprised with this hotel - the decor throughout was good, the staff were friendly and the room we had was excellent - looked recently refurbished and was a good size. The beds were beyond comfortable, I wanted to take my one home!...More
Thank N N
Response from Adrian C, Manager at Mercure Dartford Brands Hatch Hotel & SpaResponded 27 March 2018
It is a great feeling to know that we have managed to surprise you positively. Thank you so much for such pleasant words - they are so motivating.
Hope we all will be able to welcome you back.
Have a good day.
It was a birthday treat for my husband. The shower in our first room was broken. We were happy with a room upgrade and the spa was lovely. Very disappointing evening meal menu and quality. Lady manager was happy to be of help with the...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
No air con in the room.
Extractor fan in bathroom not working.
And don't get me started on the towels! It was a joke. I know my husband is a big man but don't expect to dry after a shower with a towel the size...More
I have stayed at this hotel a couple of times.
The check in is very efficient and the staff are great.
The bedrooms are in need of refurbishment as the heating system has not worked on either of my stays.
The food is mediocre to...More