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Crowne Plaza Solihull

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Crowne Plaza Solihull
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558 Reviews from our TripAdvisor Community

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Showing 549: English reviews
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 days ago NEW via mobile

The hotel has been superbly refurbished and is a most attractive place to be! The staff were proficient and friendly and the overall impression was enough to ensure that we return when next visiting our Solihull relations! Parking is chargeable so beware of lurking CCTV.

Thank Raymond H
Shirley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

We got married here in August and the service we received was faultless! I could not ask for a more perfect place for our special day! From start to finish the service was wonderful! It was efficient and all staff members were so welcoming! The food is great and our stay was so comfortable I would like to thank everyone... More 

1 Thank cecpaul
Hexham, United Kingdom
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 1 week ago NEW

Stayed here for business and delivered training the next day. Excellent conference facilities and staff. I really like this hotel, rooms were good, room service was great and it has Sky Telly which won it for me! Well located and would be happy to return here.

Thank Ian G
Preston, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW via mobile

We are staying at this hotel unfortunately it is changing to a crown plaza can't see it making much difference. Some of the staff are really nice. If you plan on staying take earplugs. Rooms are noisy from generators. When we arrived in room had to go and ask for towels,tea,coffee etc. Tried to change room but fully book because... More 

Thank disapponted2013
Marlborough, United Kingdom
1 review
Reviewed 1 week ago via mobile

Stayed at this hotel for a visit to the motorcycle show and was so impressed. We've stayed in a few holiday inn hotels now but this has to be the best by far. Service and food was excellent and such a cosy lounge to enjoy a drink in the evening. And with a shopping centre over the road that keep... More 

Thank msoc63
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

I always liked this hotel because of its location near the centre of town and ample car parking; it has now been modernised and to my surprise much improved. The bathrooms have been upgraded and the decor improved. Very nice if you want a modern, clean room just across the road from most amenities and shops.

Thank John M
Edinburgh, United Kingdom
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 weeks ago via mobile

We have stopped off in this hotel on our way from Scotland to Southampton for cruise holidays a few times now. Each time we have been impressed with the staff and the service in this hotel. Staff are very friendly and helpful especially at check in and breakfast. The new refurbished rooms are nice, we liked the USB ports on... More 

Thank honeycat2307
Arbroath, United Kingdom
Level Contributor
253 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
Reviewed 2 weeks ago via mobile

Nicely refurbished rooms and a very pleasant modern reception and bar/restaurant. Conference facilities are good although you get the usual "no natural light" training rooms. Not much to complain about except the price - at £212 for one night for one person that's just too much for Solihull.

Thank ethoscon
London, United Kingdom
Level Contributor
124 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 weeks ago

This was a short business trip. The hotel is about 10 mins walk from Solihull train station. It is also near the high street and the mall so plenty of options in the neighbourhood. The hotel itself is a typical Holiday Inn. My room was quite large with a nice, comfortable bed. Wifi connection was erratic and both my phone... More 

Thank 678flyer
IHGService, Guest Relations Manager at Crowne Plaza Solihull, responded to this review

Dear 678flyer, Thank you so much for staying with us and for taking the time to leave us your feedback. I am delighted to hear that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered with regards to our internet connection and shower pressure. Your review is vital for improving the service and... More 

Swansea County, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Started out really well, great staff, service excellent (although no bits to tuck into in the morning, other hotels do Danish pastries etc.), everything really clean. Staff were asked to reorganise the room a bit and there were no issues. Yet another hotel with an ageing projector on a table and rickety screen (please have wall mounted projector and decent... More 

Thank DavidChanning
IHGService, Guest Relations Manager at Crowne Plaza Solihull, responded to this review

Dear DavidChanning, Thank you for staying with us and taking the time to express your thoughts and concerns. I am glad you regarded our staff service highly commendable. However, we're sorry for the inconvenience for the ongoing construction during your visit. We give the utmost importance to our guest comments as they help us improve, and continually provide the best... More 

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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Crowne Plaza Solihull is 5 miles from the Birmingham NEC and ideally located whether you are on business or taking a break. Birmingham International Airport is 15 minutes away. Situated in the heart of England, we are 1 mile from Jct 5 off the M42 with direct links to the M6, M6 TOLL, M1 and M40. Solihull is a vibrant and welcoming town and is the perfect accompaniment to this exceptional 4 star hotel where you can celebrate your wedding venue with a picturesque view overlooking a beautiful fountain and lake. Our fantastic new facilities include 12 modern and flexible meeting rooms designed for both practicality and comfort, 120 refurbished bedrooms, air-conditioning and wireless internet access throughout the hotel, kids eat free and indoor heated swimming pool. Restaurant and our Lounge bar offer both formal and informal dining options to suit tastes from around the world. To make the most of your stay, visit our leisure club and take advantage of the gymnasium, steam, Jacuzzi and sauna. Nearby attractions include Cadbury World, Touchwood entertainment and shopping complex, Shakespeare's birthplace Stratford upon Avon and Sea Life Birmingham. Just a few of the many places to experience when visiting beautiful Solihull. ... more   less 

Additional Information about Crowne Plaza Solihull

Address: 61 Homer Road, Solihull B91 3QD, England (Formerly Holiday Inn Solihull)
Region: United Kingdom > England > West Midlands > Solihull
Price Range: £66 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Solihull 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Solihull Hotel Solihull
Solihull Holiday Inn
Hotel Style:
#4 Luxury Hotel in Solihull
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Solihull staff and other travellers.
2 questions
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Portsmouth, United Kingdom
3 months ago

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Questions? Get answers from Crowne Plaza Solihull staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on third floor and heard no noise but I imagine all floors are the same”
 of 5 bubbles Tpb61, 1 Nov 2016 | Read review
“Either 1st floor or go elsewhere.”
 of 5 bubbles 930duncans, 24 Oct 2016 | Read review
“3rd floor... think they are modernizing the hotel and this floor has been done”
 of 5 bubbles P5055VTsimonb, 10 Oct 2016 | Read review
“all rooms i have used are good”
 of 5 bubbles simonw259, 16 Sep 2016 | Read review
“Staff have always helped me when I have asked for a quiet room - rooms at the back are quieter, those at the front get road noise”
 of 5 bubbles AntoniaChitty, 23 Jul 2016 | Read review
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