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Episode Hotel

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Episode Hotel
Episode Hotel
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651 Reviews from our TripAdvisor Community

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Showing 648: English reviews
Stoke-on-Trent, United Kingdom
Reviewed 3 days ago NEW

The worst hotel room i've ever had the misfortune to spend a night in. As a family run hotel, it's such a shame, that they are happy to allow guests into rooms, which are barely fit for purpose. The toilet was in a disgusting state. The bathroom radiator didn't work at all. Mold all around the bath. The state of...

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Helpful?
Thank maureen1660
123Fergy, Owner at Episode Hotel, responded to this review

Thank you for taking time to review your stay with us. I was personally aware of your stay concerns and have addressed you privately through email.

Reviewed 5 days ago NEWvia mobile

Honestly the worst place I have ever been to. Food was inedible, raw and full of mistakes (mustard sauce on brownies). No music, no bar in the room and disco didn't start until late as one table in our room had to be cleared and moved so there was room to dance. Rude staff and no one senior on site...

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Helpful?
Thank Gr8Hols23
rugeley, United Kingdom
Reviewed 5 days ago NEWvia mobile

I was at the top. 4 flights of stairs. .... got there ....key didn't fit!! Got back down the stairs for another key then back up again (no lift). Room nice. Breakfast..... had full breakfast. Was good. But help yourself to coffee and toast. A little messy around the tables in the dining room but OK.

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Helpful?
Thank Linda W
Reviewed 6 days ago NEWvia mobile

This is probably the worst meal we have ever had. The pate starter was tasteless and sloppy with a layer of fat on the top. The vegetables were not cooked and unbelievable but true the chocolate brownie had a mustard/burger sauce on it. Felt sorry for the staff who had to deal with all the complaints. Needless to say we...

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Helpful?
Thank Biggers53
123Fergy, Manager at Episode Hotel, responded to this review

Thank you for taking the time to review your Christmas meal with us. I am sorry that we did not meet all your expectations. This was the first party night of the season and we will look into your comments and review your concerns.

Reviewed 1 week ago via mobile

We stayed two nights in the Episode hotel for our friends' wedding. It was very enjoyable. Some parts of the hotel would benefit from a bit of updating or upgrading. For example, the lock on our room door was a little flimsy and so the hotel would benefit from an upgrade, possibly to a key card system. Overall, however, the...

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Helpful?
Thank BrumFoodyGays
123Fergy, Owner at Episode Hotel, responded to this review

Thank you for taking the time to review your stay with us and your pleasant comments. I note your comments regarding the door system.

Builth Wells, United Kingdom
Reviewed 1 week ago via mobile

Visit was through a buy-a-gift voucher (we paid £50 to upgrade to overnight for two with 2 corse dinner). Three part review, room, dinner and breakfast: Hotel/room. Stayed in room 14 which was quite comfortable but in need of a good tidy up. Bedroom itself was was fine but bathroom needed a refit (cracked grout, loose taps, etc). Most annoying...

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Helpful?
Thank JohnMead
123Fergy, Owner at Episode Hotel, responded to this review

Thank you for taking the time to review your stay with us. Plenty of positive comments which are very much appreciated. Will look into those small concerns.

London, United Kingdom
Reviewed 2 weeks ago

I previously booked a hotel to which i was disgusted with its state so left and immediately called up Episode hotel. I spoke to a girl named Nadine who couldn't have been nicer. So welcoming and sorted my room there and then. When I arrived at the hotel, the barman, Luke, was extremely welcoming seeing as I was in a...

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Helpful?
Thank h4dj1
123Fergy, Owner at Episode Hotel, responded to this review

Thank you for taking the time to review your stay with us. It is always pleasing when our staff are mentioned in a positive manner. I will pass on your comments and we look forward to seeing you again.

Reviewed 2 weeks ago via mobile

Hotel is very out dated, in serious need of refurbishment, mould in and around the shower and tiles in bathroom, moths had eaten curtains in room. The bed was not a double and was two singles together in which the bed clothes didn't fit! Food and drink in hotel seemed expensive, didn't even bother to stay for breakfast even though...

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Helpful?
Thank Caroline M
123Fergy, Owner at Episode Hotel, responded to this review

Thank you for taking time to place your review. I will try and identify your details from your review and address your issues. If you would like to contact me directly then I can ensure your concerns are addressed.

Birmingham
Reviewed 2 weeks ago

This is the second time we have visited the Episode Hotel. We got a really good deal on Groupon for BuyaGift and it was £89 for 2 nights plus an additional £10 per night for the weekend. This time, we had breakfast included. The choice was really good and the staff were all really nice and friendly. Our room was...

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Helpful?
Thank JAPL01
123Fergy, Owner at Episode Hotel, responded to this review

Thank you for taking the time to review your stay with us. Its always great to see guests returning and enjoying there stay. We look forward to seeing you again.

London
Reviewed 2 weeks ago

Stayed one night for a family get together in Leamington. I'll start with a positive, the room, a reasonable size, seemed good with a decent bathroom. The hotel is in an excellent location. However, there was an event at the hotel that night. On the ground floor there was a large function room, which was the venue for a birthday...

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Helpful?
Thank Jacqueline C
123Fergy, Owner at Episode Hotel, responded to this review

Thank you for taking the time to review your stay with us and for sharing your comments and concerns. We do try and manage our function room noise and close all music at 12 midnight. Thank you for your positive comments regarding the hotel and will look into your breakfast concerns

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Drop your luggage and accept the warm welcome at this lovely town house hotel in the heart of Leamington Spa - the healthy mineral waters town on the river Leam that Queen Victoria made 'royal' after a visit in 1838. Impressive on the outside and gorgeous on the inside, this contemporary, chic stopover offers striking modern decor and stunning furnishings within a classic Regency period building. Visit the fabulous restaurant for modern British cooking described as a 'sprinkling of Continental style and technique'. And for those who take pleasure from an appetizer, a quick snack or after-dinner nightcap there's a champagne and cocktail terrace on which to relax and reminisce over the day's activities. This is also an intimate and professional wedding and business meeting venue, which can be exclusively hired... ... more   less 

Additional Information about Episode Hotel

Address: 64 Upper Holly Walk, Leamington Spa CV32 4JL, England
Region: United Kingdom > England > Warwickshire > Leamington Spa
Price Range: £64 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Episode Hotel 3.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Episode Hotel Leamington Spa, Warwickshire
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Questions & Answers

Here's what travellers have asked, with answers from Episode Hotel staff and other travellers.
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Questions? Get answers from Episode Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tip except to book elsewhere”
 of 5 bubbles maureen1660, 5 Dec 2016 | Read review
“As far away from the fiction room as possible.”
 of 5 bubbles JacquelineC860, 20 Nov 2016 | Read review
“Do not have room 30, gap in window, so always cold”
 of 5 bubbles rachel129129, 17 Oct 2016 | Read review
“If you have difficulties with walking or stairs explain this to the hotel on booking.”
 of 5 bubbles 10MarkB, 15 Sep 2016 | Read review
“Lots of stairs, check ur room number if walking a difficulty”
 of 5 bubbles D3966NCsharons, 9 Sep 2016 | Read review
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