Firstly most of the staff that I saw were lovely, we were told there would be a 24 hour reception but it was a security guard in the office with no mask on. It was definitely not a reception area and felt awkward being in there. He said that they needed £150 deposit which was not made clear on booking (it did say it in the small print when I looked so it was my fault) I’ve never had to pay a deposit for the room and quite frankly didn’t have £150 to spare. He asked me if I smoked and said okay if you don’t you don’t need to pay it but you can’t smoke in the rooms which to me is very strange. Anyway, when we went to our room, I was expecting it to me decorated great and nice furniture etc if we have to pay £150 deposit but the sofas were ripped, one of them was broken, the bathtub was cracked, there paint around the scurrying boards was all over the wall and bathroom floor. We were scared to touch anything incase it broke even more and felt really uncomfortable. We took photos of everything that was broken when we came in just to prove that it wasn’t us that broke it incase we got an email from th saying we had to pay! They put us in a 2 bedroom apartment with a huge living room which we didn’t need and felt like there was no atmosphere, the beds were very uncomfortable. We could hear everything from the rooms next to us and above. However, it was in a good location, late checkout, and the man that was downstairs when we checked out let me stay another 30 mins as my zoom meeting ran over which was good of him. I think it’s a perfect place for hen dos or stag dos but not for a city break with your partner.…
I had the best stay ever here. The apartments have everything you need to feel at home. The staff were all amazing and the Security officers were helpful and personable all hours of the night and added to the experience to make it even better, good vibes!
Had a great stay here. Very friendly staff. Nothing was too much for the whole team to help with. Clean. Comfortable place. Amazing location right in the NQ Would recommend the stay to anyone looking for a stay in Manchester.
I have stayed here numerous times and each time has been wonderful! Gorgeous apartments which are always spotlessly clean with modern furnishings. The kitchens are always lovely and the beds comfortable. Great for groups of friends or for a night away in Manchester. Brilliant value for money.
I’m so glad I picked the city warehouse it honestly made my birthday amazing! Great friendly staff who really made my whole experience better! The whole apartment was clean and lovely and even better than the pictures! I will definitely be comming here again in the future.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing