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Crowne Plaza Manchester Airport

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Crowne Plaza Manchester Airport
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2,999 Reviews from our TripAdvisor Community

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Showing 2,929: English reviews
Rochdale, England, United Kingdom
Reviewed 3 July 2014

Over the past five years we have used the total hotel experience which includes the car parking, overnight stay, evening meal and breakfast ! Excellent value for money and we have always found the staff very friendly and help you enjoy the build up to your well earned holiday aboard ! Room was modern and clean . Food good quality...

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Helpful?
Thank Stephen G
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review

Thank you for taking the time to review our hotel. Your feedback has today been passed onto the teams across the hotel. Our Food and Beverage team are most happy that you enjoyed dining in the Grill restaurant. Our wine is carefully selected to match our intense flavours of our dishes, we try our best to cater for all types...

Peoria, Illinois
Reviewed 3 July 2014

Airport hotels can be inconsistent, but this property is well appointed, well located and effectively serves the traveler. Off-hour dining options are good and frequent terminal shuttle service meets the needs of arriving and departing passengers. Sleep quality was good and there was no noticeable noise from the hallways or adjacent rooms. The staff was friendly and competent. Overall this...

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Helpful?
Thank WARSAWRUN
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review

Thank you for such a great review. Your feedback has today been passed onto the hotels teams. We look forward to welcoming you back again soon for your next holiday out of Manchester. MANAGER CM

North Yorkshire
Reviewed 2 July 2014

We are recent converts to Crowne Plaza after having tried other Manchester airport hotels over the last few years. Conclusion – 10 out of 10 for the hotel, the staff, the service, the food and pretty much everything else. The staff in particular are excellent. On our recent visit we had a little glitch, but this was dealt with swiftly...

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Helpful?
Thank renniekim1
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review

Thank you for taking the time to review our hotel and the level of service which we love to provide. We look forward to welcoming you back again soon. MANAGER AM

Pontefract, England, United Kingdom
Reviewed 1 July 2014

This year we were given an upgrade. We paid a little more than we paid for a basic room last year. Maybe our expectations were set too high. For example, there was only one robe in the wardrobe. The room seemed cramped. The mini bar was not stocked. On the positive side we did sleep well which was very good...

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Helpful?
Thank John T
IHGCare, Guest Relations Manager at Crowne Plaza Manchester Airport, responded to this review

Dear John T, Thank you for taking the time to provide feedback on your stay. It is unfortunate the layout of the room prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving...

Cardiff, United Kingdom
Reviewed 1 July 2014 via mobile

We stayed here last week on our way to Vegas. The hotel is very close to terminal one and you don't need to get a transfer to the terminal it's so close! The rooms are very clean and nice. We also ate at the Asian restaurant in the evening which was very good and would recommend this if you are...

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Helpful?
Thank RoundtheworldDanni
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review

Thank you for reviewing our hotel. Your feedback has been today shared with our hotel teams. We hope to welcome you back again soon to the hotel. MANAGER CM

Scotland
Reviewed 1 July 2014

Stayed here overnight for a flight the following day due to car parking deal for 15 days. Checking in at reception couldn't have been easier due to having a platinum membership. The staff were very helpful and extremely friendly. We ate in the asian restaurant, £69 for a thai meal was a bit over the top, nice food but a...

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Helpful?
Thank Salmo01
IHGCare, Guest Relations Manager at Crowne Plaza Manchester Airport, responded to this review

Dear Salmo01, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare

Cardiff, United Kingdom
Reviewed 29 June 2014

Booked a one night stay here last week prior to a trip to Cyprus with 8 days parking. The hotel was a little pricey but the package came in about £20 more than the Premier Inn so we went for this for a little more luxury, and I regularly stay at Crowne Plaza hotels so my expectations were set firmly...

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2Thank Alexander D
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review

Please do make contact with the hotel manager to discuss this matter further Email address is sharon.laycock@ihg.com

Reviewed 28 June 2014 via mobile

Stayed for one night before our trip to Paris. Staff were so friendly especially the courtesy bus driver. Our room included car parking whilst we were away and everything went like clockwork. Lovely food in the bar (shame we had to sit and watch England get beaten by Uraguay......damn you Suarez!!) will def use this hotel again if we have...

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1Thank Neil_Vayro
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review

WOW Thank you for an amazing review about our hotel and the level of service that we love to provide. Shame about the world cup yes we were very excited here at the hotel. We look forward to welcoming you back again soon to our hotel. MANAGER CM

Christchurch, New Zealand
Reviewed 28 June 2014

We stayed here twice in June 2014 during our trip back to the UK. The first one - we were supposed to arrive on 1st but due to our flight being cancelled, we didn't land until the next day. We had pre-booked using the no change option (stupidly I had not given any thought to flights being cancelled etc) however...

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2Thank SteveW1963
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review

WOW Thank you for feeding back about our hotel and the level of service we all love to provide. Natalie who dealt with your requests today has been rewarded for provided you with such great service. We look forward to welcoming you back again soon. MANAGER CM

Rugby, United Kingdom
Reviewed 28 June 2014

Call the hotel from the airport their minibus will soon pick you up (we neglected to realise this and waited 20 minutes before calling ooppps!!!!) Once at the hotel we received a warm welcome. We had a well-appointed 'club floor' room which entitled us to use the club lounge with complimentary drinks, newspapers, free wi-fi and a very good continental...

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Helpful?
Thank Walk4miles
birchak, Manager at Crowne Plaza Manchester Airport, responded to this review

Thank you for taking the time to review of hotel and the service we had provided you with on your previous stay. We look forward to welcoming you back to hotel again soon. MANAGER CM

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Sampans Restaurant
Sampans Restaurant
Cuisines: Chinese, Asian, Thai
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
A fantastic Manchester Airport Hotel superbly located on the Airport complex, the four-star Crowne Plaza Hotel is within easy access of the M56, M60 and M62 as well as Manchester City Centre. The hotel boasts a stylish restaurant and bar, offering modern cuisine in a relaxed and informal atmosphere. Accommodation includes 294 well-appointed air-conditioned bedrooms that are ideal for both the business and leisure traveller. High-speed internet access is also available in all rooms. Spacious family rooms and Accessible rooms are also available. A complimentary shuttle service to and from the airport is available to all guests. The Park Stay & Go package offers guests accommodation, long stay parking & courtesy transport to & from the airport. Vehicles are transferred to a secure off site car parking facility working in conjunction with APCOA. Please note parking is for cars only. The Crowne Plaza has four superb dining options, plus 24 hour room service. We also offer small meeting facilities and ample car parking with accessible spaces. ... more   less 

Additional Information about Crowne Plaza Manchester Airport

Address: Ringway Road, Manchester M90 3NS, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: £81 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Manchester Airport 4*
Number of rooms: 294
Reservation Options:
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Also Known As:
Crowne Plaza Manchester Airport Hotel Manchester
Hotel Style:
#24 Romantic Hotel in Manchester
#24 Luxury Hotel in Manchester
#33 Business Hotel in Manchester
#40 Family Hotel in Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Manchester Airport staff and other travellers.
58 questions
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Questions? Get answers from Crowne Plaza Manchester Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a quiet room if light sleeper”
 of 5 bubbles SUZANNER406, 22 Mar 2017 | Read review
“Requested low floor room but not needed because it had a lift”
 of 5 bubbles Goakath, 17 Mar 2017 | Read review
“Avoid ground floor- very noisy.”
 of 5 bubbles kristinaduncan1992, 14 Mar 2017 | Read review
“All good and accessable”
 of 5 bubbles lilly582016, 13 Mar 2017 | Read review
“Higher floor appears quieter”
 of 5 bubbles JL2602, 12 Mar 2017 | Read review
5 of 5