Staff wore masks at all times. Breakfast delivered to the room daily. Excellent service throughout my stay. Staff contactable via mobile/whatsapp. Quieter as expected due to covid. Would visit again and recommend.
I have stayed at Novotel in Manchester several times and always found it very pleasant. The rooms are really nice with fresh decor and absolutely huge TVs! The bathrooms are nice and big with rainforest showers which I really like. The team is reception are always very friendly and professional and can help with any queries. I took a deliveroo order whilst staying here and it didn't include cutlery. The receptionist ( I think called Alba) kindly lent plates, cutlery and napkins. Looking forward to my next stay.
Wonderful stay in this great hotel located in the heart of the city. Highly recommended! Very professional staff and great lobby. Can't wait to return once the lockdown is over to enjoy it more. I have nothing else to say but the bloody thing asks me to keep typing:D
While staying at Novotel Manchester my wife had a serious medical emergency. Everyone involved with the hotel was amazing. They were so helpful and looked after my wife getting medical help and to hospital. They looked after her personal things until I could get over from Ireland. When I arrived at the hotel they were helpful and friendly. Thank you so much Novotel Manchester city centre.
Years ago, I stayed at Novotel hotels fairly regularly. I love their signature modern decor. I am glad to see that that is still the case. Upgraded and still signature decor and amenities. I booked the hotel because it is close to the Conference Centre where I attended a conference. The first room they checked me into was at the end of a corridor (at corner of building) and it was so, so cold. I wondered why it was so cold until I placed my palm on the wall: ice cold. I had to change the room to one near the lifts, which was quite warm and no cold walls. Great buffet breakfast in the mornings. Room service got my dinner order wrong and delivered something else. They were apologetic and offered a new order. I passed. A plus to this hotel is the sauna and steam room, and decent gym.…
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