We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Merchants Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Merchants Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

420 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 392: English reviews
Start your review of The Merchants Hotel
 Click to rate
Cheltenham, United Kingdom
Reviewed 3 days ago NEW

Easily the worst hotel I've ever stayed in, I guess I should have worried about this one when I saw the door in a dark alley that looked like murderer's row. On entrance to the hotel I saw the guy behind the counter getting a dressing down about fire safety which didn't put my mind at rest. After some confusion...

 Report
Helpful?
Thank Richard H
Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

Despite reading all the horrible reviews on this place I have to disagree. I paid £22 for a double room, what do you expect?! Room was comfortable and clean, all the basics things you need for a few nights stay. Reception staff were extremely friendly and went out of their way to give extra help. As for these people complaining...

 Report
Helpful?
1Thank kayl0609
Chesterfield, England, United Kingdom
Reviewed 2 weeks ago

This place has the potential to be a lovely budget hotel, the staff are helpful and friendly, the place is clean but very rundown. The rooms are pretty basic but thats all me and my daughter needed, just somewhere to sleep after a gig. Some of the rooms have shared bathroom/toilet facilities (ours was one of them) and this lets...

 Report
Helpful?
2Thank Tess V
Dublin, Ireland
Reviewed 19 December 2016

Smack bang in the middle of town. We did walk past it twice though!! Its just a door so look out. Old hotel but the room did the job as we just needed somewhere to put our head for an early flight. Concierge 24hr. We arrived back late.

 Report
Helpful?
2Thank peggythunder
Reviewed 18 December 2016 via mobile

Paid £38.didn't read reviews.reception closes at 10pm.had call from hong kong asking if I was turning up.upon entering room it was freezing,heating goes off at 10pm and comes back on at 8am but not much heat even then.a pane of glass in window was badly boarded up making the room even colder and noisy.carpet was old and dirty.shower was not...

 Report
Helpful?
4Thank Phillip N
Telford, United Kingdom
Reviewed 14 December 2016 via mobile

Please read hotel reviews before you book! I learnt the hard way! I stay at hotels regularly with work and assumed as I was paying £89 that it was a standard hotel, how wrong could I have been! I can comfortably rate this hotel as the worst I have ever had the misfortune to stay at. I was charged £89...

 Report
Helpful?
9Thank Shaneg12013
Reviewed 8 December 2016

Very very grim.Just got home and had a shower to rid myself of the filthy feeling of staying here. seriously want to throw my clothing in the bin.The smell of urine was up my nostrils all night. eeeewwwww. Paid £42 for my daughter and myself. She said it was too bad but her rooms a bloody tip. You get what...

 Report
Helpful?
3Thank Sharon S
Province of Munster, Ireland
Reviewed 1 December 2016

Stayed there for a match one night. Its entrance is on a badly lit alley near Picadilly Gardens. Stayed in a room on top floor, basic room, had a bed, Sink, Chair, Tv with No Signal showing on it, Plastic Clothes hangers from Penneys, Tk Maxx to hang your clothes up. The window wouldn't close which a draft was coming...

 Report
Helpful?
4Thank David2212
Reviewed 1 December 2016 via mobile

When you walk up the stairs to reception it nice and war,but when i got to my room it was cold,little radiator by the window but throwing no heat out. Television in the room but no reception,shower in the room but no hot water,will not be staying here again

 Report
Helpful?
2Thank Sion O
London, United Kingdom
Reviewed 1 December 2016 via mobile

After paying £69 for one night, in a room with a sink in it, 1970s decor, ( don't think it's been updated since then) no towels in the room, no shower, dirty, filthy carpets, and staff who say, " I don't care mate" never book this dive

 Report
Helpful?
3Thank steve-c1whu

217 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (217)
Viewed
Room/Suite (66)
Viewed
Hotel & Grounds (33)
Viewed
View from Room (3)
Viewed
Bathroom (28)
Viewed
Dining (21)
Viewed
Other (66)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Manchester hotels
0.1 mi away
Gardens Hotel
Gardens Hotel
#69 of 115 in Manchester
1,033 reviews
0.0 mi away
Travelodge Manchester Piccadilly Hotel
0.4 mi away
Mitre Hotel
Mitre Hotel
#89 of 115 in Manchester
823 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hotel ibis budget Manchester Centre Pollard Street
1.4 mi away
Park View Residence
Park View Residence
#82 of 115 in Manchester
46 reviews
0.1 mi away
Ibis Styles Manchester Portland Street
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about The Merchants Hotel

Address: 31 Back Piccadilly, Manchester M1 1HP, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: £31 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Merchants Hotel 2.5*
Number of rooms: 35
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Travelocity, Booking.com, Orbitz and Expedia so you can book your The Merchants Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Merchants Hotel Manchester
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Merchants Hotel staff and other travellers.
1 question
Ask a question
Questions? Get answers from The Merchants Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sleep on street rather than in the hotel”
 of 5 bubbles David2212, 1 Dec 2016 | Read review
“do not book this hotel it clones your card”
 of 5 bubbles SophielW1992, 26 Oct 2016 | Read review
“City is noisy at night and kicks of again early in morning but I did sleep well despite my room being above a bus stop.”
 of 5 bubbles charlessim1, 20 Oct 2016 | Read review
“just don't stay here”
 of 5 bubbles rmh92, 6 Oct 2016 | Read review
“dont stay there”
 of 5 bubbles cynthiacU2099LO, 4 Oct 2016 | Read review
5 of 5