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The Merchants Hotel

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413 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Province of Munster, Ireland
Level Contributor
6 reviews
5 hotel reviews
Reviewed 3 days ago NEW

Stayed there for a match one night. Its entrance is on a badly lit alley near Picadilly Gardens. Stayed in a room on top floor, basic room, had a bed, Sink, Chair, Tv with No Signal showing on it, Plastic Clothes hangers from Penneys, Tk Maxx to hang your clothes up. The window wouldn't close which a draft was coming... More 

Helpful?
Thank David2212
2 reviews
Reviewed 3 days ago NEW via mobile

When you walk up the stairs to reception it nice and war,but when i got to my room it was cold,little radiator by the window but throwing no heat out. Television in the room but no reception,shower in the room but no hot water,will not be staying here again

Helpful?
Thank Sion O
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

After paying £69 for one night, in a room with a sink in it, 1970s decor, ( don't think it's been updated since then) no towels in the room, no shower, dirty, filthy carpets, and staff who say, " I don't care mate" never book this dive

Helpful?
Thank steve-c1whu
Reading, United Kingdom
1 review
Reviewed 1 week ago via mobile

The hotel needs boarding up!! No heating!!!! Freezing cold, springs coming through mattress no toilet in room, funny smell In room not even worth £2.00 a night... unprofessional reception staff.. Not a nice experience at all...

Helpful?
Thank Colmanz16
Leek
Level Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago via mobile

We booked this place last minute and therefore didn't check the reviews before booking but we really wish we had!!! This place is awful!! The only positive is the location! Negatives: dirty, cold, damp, mouldy, cracked windows, only one shared toilet to a whole floor, no facilities, marks and dirt on walls, loud noise from outside due to cracks in... More 

Helpful?
Thank Abi G
1 review
Reviewed 3 weeks ago via mobile

We didn't get the kind of room we booked & the hotel, the room, the bed etc really is awful... but the check in guy was incredibly friendly & even walked us across the neighborhood to a wicked place for afternoon tea! What's one night...!

Helpful?
Thank Mimmi N
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

This hotel was booked in error through Booking.com we contacted Booking.com just after midnight on the 25th meaning in their terms it was too late to cancel as it was the 26th. We emailed and received no reply. Tried calling on lunch breaks as the hotel was a surprise birthday treat For my partner I could not call from home.... More 

Helpful?
Thank Sara W
Cumbria
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago via mobile

Booked through booking.com. reviews seemed ok but now I know it was all lies. Awful room. Rubbish bed. Net curtain gruby dirty. Tv did not work. No towels. No breakfast. Never again. Paid £115 for one night. Shocking. No heating room was cold. £2 towel charge but asked and never got them . Looks like a tired old doss house.noisy... More 

Helpful?
2 Thank gizzycatCumbria
Sydney, Australia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago via mobile

Stayed for one night while going to a night game at Old Trafford. Booked very late and got a room for £50. Room is incredibly basic, bed is thing and pillows are the definition of average, but the location is great (apart from the seedy alley as the entrance). Walking distance to bus and light rail stops, shops, food and... More 

Helpful?
2 Thank JSztajer
Tipton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 October 2016

After reading many bad reviews about this hotel on trip advisor, booking.com and other websites about dirty rooms, mattresses, rude staff and card cloning I decided to cancel my booking. I booked it through booking.com so my bank details had already been passed onto the hotel ready for them to take payment upon arrival at the hotel. Unfortunately I did... More 

Helpful?
2 Thank SophielW1992

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about The Merchants Hotel

Address: 31 Back Piccadilly, Manchester M1 1HP, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: £30 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Merchants Hotel 2.5*
Number of rooms: 35
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Also Known As:
Merchants Hotel Manchester
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Questions & Answers

Questions? Get answers from The Merchants Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sleep on street rather than in the hotel”
 of 5 bubbles David2212, 1 Dec 2016 | Read review
“do not book this hotel it clones your card”
 of 5 bubbles SophielW1992, 26 Oct 2016 | Read review
“City is noisy at night and kicks of again early in morning but I did sleep well despite my room being above a bus stop.”
 of 5 bubbles charlessim1, 20 Oct 2016 | Read review
“just don't stay here”
 of 5 bubbles rmh92, 6 Oct 2016 | Read review
“dont stay there”
 of 5 bubbles cynthiacU2099LO, 4 Oct 2016 | Read review
5 of 5
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