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The Place Aparthotel

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Place Aparthotel
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1,253 Reviews from our TripAdvisor Community

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Derbyshire, United Kingdom
Reviewed 1 week ago

Booked two apartments for my sister's hen do. Booking was straightforward but because we'd booked it so far in advance, I phoned a few times to check things. They were always in such a rush to get off the phone. Everything was great on arrival though. Apartments are very spacious and clean. Perfect for what we wanted. Very well equipped....

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Helpful?
Thank SmileySammy1985
Stirling, United Kingdom
Reviewed 2 weeks ago via mobile

Fabulously large apartment for five. All appeared clean though an empty bottle was found behind a bed and the freezer required defrosting as the door wouldn't close. Towels could be in greater supply. I agree with others though that it is better to be in a bedroom to the rear of the central area as you can here others coming...

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Helpful?
Thank Favouriteword
Ian H, General Manager at The Place Aparthotel, responded to this review

It's good to know that your apartment was 'fabulously large' and in a great location for celebrating a birthday weekend with others. We take on board all points raised and will share your feedback with my team. Thank you and we hope to extend another warm and friendly welcome to you in the future.

Gourock, Scotland, United Kingdom
Reviewed 2 weeks ago via mobile

These have the potential to be fab but too many things let it down badly. 4 apartments for 8 people. 1. On check in they had us in for 3 nights when we booked for 4. 2. Despite sorting that cards were still only activated for 3 nights. 3. Our account was booked through our booking agent as bill back....

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Helpful?
3Thank Adrienne S
Ian H, General Manager at The Place Aparthotel, responded to this review

I am sorry that you experienced a few problems with your booking made via a 3rd party booking agent. Room deposits (reserved funds) are required on all bookings, and this is why card details were taken. I understand that it is always the little things that make a big difference in hospitality, and there were clearly areas where we could...

Chesterfield, United Kingdom
Reviewed 3 weeks ago via mobile

Some rooms a little tired but pleasantly surprised by the overall experience. Good check-in/reception staff, helpful and friendly. Spacious well equipped deluxe apartment. Relatively quiet (would be more quiet if people didn't run dishwashers overnight! ). Great breakfast brought to our room. Good location close to Piccadilly Station. Would stay again.

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Helpful?
Thank Michelle T
Ian H, General Manager at The Place Aparthotel, responded to this review

Thank you. It's great to know that your overall experience of our hospitality was pleasing in terms of our apartments, service and breakfasts. I am also delighted that you would stay with us again and we hope to extend a warm welcome in the future.

London, United Kingdom
Reviewed 3 weeks ago

I stayed at the Place Aparthotel for a stag do. I was concerned about having a place where 15 people could stay for a reasonable price but that would also give us enough space for us all to hang out together. This place was brilliant. We had a duluxe apartment which was more than big enough to hold us all...

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Helpful?
Thank latka37
Ian H, General Manager at The Place Aparthotel, responded to this review

Thank you. Lovely feedback for us to receive. I am pleased that you all enjoyed your stay in our apartments. I appreciate you taking the time to share your experience with others and will share your kind comments with my team.

Manchester
Reviewed 3 weeks ago via mobile

Stayed in a 2 bed deluxe apartment and couldn't fault it at all. The place was really lovely, great location etc. The apartment was massive, very clean. My only gripe would be they took a deposit on my debit card to make sure the room was left as received. Upon checking out I asked for the deposit back. I was...

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Helpful?
Thank Blondepreston
Ian H, General Manager at The Place Aparthotel, responded to this review

Thank you for your feedback. Whilst I am delighted that you couldn't fault your deluxe apartment, it's size, cleanliness or location, I am sorry to learn about a misunderstanding around your room deposit. Deposits are never taken from any guest bank account, the amount is just 'reserved'. We submit a cancellation instruction with the card used or related bank at...

Reviewed 4 weeks ago via mobile

Stopped here from 28th - 30th March 2017. Pros - Apartment was very big, breakfast was good, cleanliness was good, beds were comfy, location was fairly central and excellent parking facilities. Cons - Requested some milk and was told by reception you don't provide it, card in room says to purchase milk at reception. Mix up at breakfast. We booked...

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Helpful?
Thank Chris M
Ian H, General Manager at The Place Aparthotel, responded to this review

Thank you for offering some important feedback. It appears that there may have been some confusion about your booking and the reservation instruction we received. Whilst this is not a regular occurance, we could have handled this better during breakfast service, and I apologise for any resulting upset.

Blackpool, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed here last night on arrival we were very impressed with the apartment the size cleanliness and facilities. The problem came when we where In the blinds aren't sufficient enough to block out the light from the communal walkway. Then there was constants noise from other guest running around talking, arguing and shouting outside the room and it seemed...

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Helpful?
Thank VickyR69
Ian H, General Manager at The Place Aparthotel, responded to this review

Whilst I am pleased that the size, cleanliness and facilities in your apartment were very impressive, I am concerned and sorry to learn that you were disturbed by noise originating from outside. We do ask all guests to be quiet and considerate when returning within the early hours, and I appreciate the importance of a good nights sleep. Our range...

Liverpool, United Kingdom
Reviewed 4 weeks ago

My daughters wedding was held at The Place Aparthotel earlier this month. The building is a converted warehouse, which has retained its industrial history whilst incorporating modern aspects. It's an interesting, charming venue for functions. It certainly captivated our guests. We were given the opportunity to combine a number of function rooms on the day, offering our guests the chance...

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Helpful?
Thank Janet T
Ian H, General Manager at The Place Aparthotel, responded to this review

Thank you. A wonderful wedding and equally lovely feedback for our team to receive. As you say, everything went to plan and it was our pleasure to be hosts for such a special occasion. Thanks again.

Reviewed 16 March 2017 via mobile

We booked a one bedroom apartment on the 1st floor (107) we were there on business we used the space for our shop. We asked for a early check in to set up. A lovely lady made sure the bed and furniture was moved out of the room we were only using the room for business not to stay in...

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Helpful?
Thank bevk72
Ian H, General Manager at The Place Aparthotel, responded to this review

Many thanks for taking the time to offer some great feedback. I'm pleased that you enjoyed an excellent experience with our apartments and my team whilst visiting on business. I note and appreciate you recommending our aparthotel to others and hope to extend a friendly welcome to you again in the future.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from The Place Aparthotel staff and other travellers.
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Questions? Get answers from The Place Aparthotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no idea as booking cancelled before we got to stay there!!!”
jabber2252, 20 Feb 2017 | Read review
“The bedrooms can be a bit stuffy if they are near the front door rather then towards the back of the apartment.”
731rubyf, 8 Feb 2017 | Read review
“Ask for a room on the opposite side to the building site”
E4615WPsarahs, 5 Feb 2017 | Read review
“Don't stay here”
Sharalimar, 5 Feb 2017 | Read review
“Penthouse Apartment”
harrietteldon94, 5 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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