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The Place Aparthotel

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The Place Aparthotel
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1,253 Reviews from our TripAdvisor Community

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There are newer reviews for The Place Aparthotel
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Showing 1,207: English reviews
Rochdale, United Kingdom
Reviewed 6 March 2017

These apartments are excellent, very big and well set out, they are very close to Piccadilly station, not far from bars and restaurants, the underground parking is good too. 15 of us girls booked 3 apartments and we encountered a problem where one of the apartments had been double booked, this was sorted out quickly and the hen was upgraded...

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Helpful?
Thank Joanne M
Ian H, General Manager at The Place Aparthotel, responded to this review

Thank you for taking the time to share your experience with others and offer some great 5-star feedback.

Reviewed 5 March 2017

We stayed here (a group of 4) on Friday 3rd of March. We had booked a 2 bedroomed apartment and it was nice to receive a free upgrade to a deluxe suite on arrival. However one of the bathrooms smelt horrible and after we reported this it was decided to move us as there was a leak which could not...

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Helpful?
1Thank acj00
Ian H, General Manager at The Place Aparthotel, responded to this review

Whilst I am pleased that you received excellent and helpful service from my team throughout your stay, I am sorry that the apartment upgrade didn't match up to expectations or our intended friendly gesture. I can confirm that we do have a programme of investment and refurbishment on the immediate horizon and thank you for offering us valuable and important...

Reviewed 5 March 2017 via mobile

Have stayed previously in this Aparthotel and this was the worst stay we've had. When I arrived in the apartment I found a bottle of poppers (legal high drugs) on the chest of drawers in the bedroom. I took them down to reception and requested a room move. The receptionist was completely disinterested in my complaint and said 'well if...

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Helpful?
Thank Konnor L
Ian H, General Manager at The Place Aparthotel, responded to this review

I am sorry that the enjoyment of your stay in one of our apartments was detracted from by an item left behind by a guest. Our housekeeping team should have spotted this and I apologise for this oversight on our behalf. I can confirm that we do have a programme of investment and refurbishment scheduled and on the immediate horizon....

Reviewed 1 March 2017 via mobile

I like the Place Aparthotel as it's near the centre and you're apartment is more like being at home. My one criticism would be that I didn't book the parking on line and therefore had to pay on the day ( which took a long time!). Otherwise good as usual.

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Helpful?
Thank Steve M
Ian H, General Manager at The Place Aparthotel, responded to this review

Thank you for offering feedback following your stay for a business trip. We value your continued custom and look forward to extending a warm welcome the next time you are visiting Manchester.

Reviewed 24 February 2017

Stayed here few weeks ago. Not much of a welcome with reception. Lovely building with exposed brickwork etc. The apartment had an unpleasant smell and seemed to need a deep clean. Everywhere felt sticky. The bathroom and bedding (not mattress) was clean at least. We requested a travel cot which was not there when we arrived (neither was the fresh...

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Helpful?
1Thank Francesca G
Ian H, General Manager at The Place Aparthotel, responded to this review

Thank you for offering valuable and important feedback, which I will share directly with my housekeeping and reception teams. Whilst we do have an extensive programme of refurbishment and redevelopment planned in the coming months, may I assure you of our very best intensions and wish you and your family all the very best.

Preston, United Kingdom
Reviewed 22 February 2017

Booked in for saturday night Hen Do stay. Minor problems on reception regarding the deposit arrangements but this was dealt with tactfully by Chris - thank you. Yes the apartments are hot, they are a little noisy due to echoey environment and boisterous other groups. This did not spoil our stay. We all had comfortable beds and enjoyed the use...

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Helpful?
Thank Maggie W
Ian H, General Manager at The Place Aparthotel, responded to this review

I am pleased that you and your friends enjoyed your stay in our apartments and that you would definitely return to stay with us again in the future. I appreciate you taking the time to share your experience and wish you all the best.

Reviewed 21 February 2017 via mobile

Apartments were lovely, but when the rooms were roasting hot trying to sleep was almost impossible especially with no windows, basically ruined our stay. I didn't think the hotel staff were that friendly either.

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Helpful?
Thank Adam P
Ian H, General Manager at The Place Aparthotel, responded to this review

Thank you for offering us some valuable feedback. I am sorry that your room was too warm during your stay and will share all of your comments with my team. May I assure of our best intentions and wish you all the best.

Guildford, United Kingdom
Reviewed 20 February 2017

This is a non review of sorts. We booked an apartment for May 2017 as we had purchased tickets to take our children to a concert at Manchester Arena. This was booked through Booking.com. back in Autumn 2016. On 14th February we got a generic email from Booking.com informing us that due to the Aparthotel having a refurb planned for...

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Helpful?
Thank jabber2252
Ian H, General Manager at The Place Aparthotel, responded to this review

I am genuinely sorry to learn about your cancelled booking made via 3rd party site booking.com Whilst I acknowledge that this is an unfortunate and inconvenient outcome, I hope the advance timeframe of notice given offers you a sufficient period for alternative accommodation to be organised.

Edinburgh, United Kingdom
Reviewed 16 February 2017 via mobile

This was our second stay at the place - again totally loved it. We've stayed in a few of these type of accommodation in Manchester and this is the best. Friendly staff, large, clean rooms and great location - will definitely stay again.

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Thank Wonderwilson
Ian H, General Manager at The Place Aparthotel, responded to this review

We really couldn't ask for better feedback and I'm delighted that you enjoyed your 2nd stay with us. Thank you for rating us as 'the best' in terms of Aparthotels in Manchester and we hope to extend another friendly welcome to you in the future.

Reviewed 15 February 2017 via mobile

I planned this trip for my partners 30th last year and the staff couldn't do enough! I needed lots of help with the planning and I can't fault The Place - fab location & beautiful rooms! We walked from the train station and a few minutes later we arrived at the reception of The Place, absolutely stunning! I was greeted...

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Helpful?
Thank Zara H
Ian H, General Manager at The Place Aparthotel, responded to this review

Many thanks for your range of great comments and positive feedback. It's good to know that your partners 30th birthday stay was all organised and planned just as you imagined it to be. We would love to welcome you both back and thanks again for recommending our apartments to others.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from The Place Aparthotel staff and other travellers.
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Questions? Get answers from The Place Aparthotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no idea as booking cancelled before we got to stay there!!!”
jabber2252, 20 Feb 2017 | Read review
“The bedrooms can be a bit stuffy if they are near the front door rather then towards the back of the apartment.”
731rubyf, 8 Feb 2017 | Read review
“Ask for a room on the opposite side to the building site”
E4615WPsarahs, 5 Feb 2017 | Read review
“Don't stay here”
Sharalimar, 5 Feb 2017 | Read review
“Penthouse Apartment”
harrietteldon94, 5 Dec 2016 | Read review
5 of 5