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DoubleTree by Hilton Manchester Piccadilly

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One Piccadilly Place, 1 Auburn Street, Manchester M1 3DG England
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people are viewing this hotel
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US$134
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US$134
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US$114
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Traveller (1092)
Room & Suite (260)
Videos (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Manchester Piccadilly
Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 130 hotels in Manchester
Location
Cleanliness
Service
Value
Travellers' Choice
DoubleTree by Hilton® Hotel Manchester– Piccadilly is a stylish hotel located in Manchester city centre, perfectly situated amongst everything that Manchester has to offer. Explore the rich local heritage, enjoy an abundance of nearby attractions, browse the array of shops or experience the eclectic nightlife – our hotel puts you at the very heart of the action. For those staying on business, access couldn’t be easier with Piccadilly train station a stone’s throw away and the bustling business district on the doorstep. Host your meeting or event in our flexible meeting spaces, or hold your group event in the stunning SkyLounge, a private penthouse space with unrivalled views of Manchester and beyond. Your visit won't be complete until you have dropped in to Store Street Exchange our stunning foodie theatre where food and drink becomes performance art. Using local produce bursting with natural flavours enjoy rotisserie chicken and tender steaks or enjoy a unique collection of local craft beer and cocktails. After an exciting day exploring the city of Manchester, rejuvenate in the fitness centre or simply unwind in your contemporary room and admire the spectacular views across the city from the floor-to-ceiling windows. Make the most of the complimentary WiFi access, digital TV channels and 24-hour room service.
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Room & Suite (260)260
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Patio
Children's television networks
Highchairs available
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Walking tours
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
City View
Languages Spoken
English, Russian, Spanish, Hungarian and 3 more
Hotel links
Special Offer:Hilton Honors Discount

Location

Full view
100Great for walkers
Grade: 100 out of 100
242Restaurantswithin 0.3 miles
85Attractionswithin 0.3 miles
4903Reviews67Q+A100Room tips
Traveller rating
  • 2,520
  • 1,658
  • 506
  • 150
  • 69
Time of year
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Popular mentions
Chris W wrote a review 14 May
Penrith, United Kingdom68 contributions13 helpful votes
The hotel is ideally placed within a five minute walk from Piccadilly train station and is perfectly suited for a visit to Manchester. On entering I received a warm welcome by the desk staff. Everything was explained very well about meals and procedures. It felt very safe. The room has a seal on the door and was immaculately clean with plenty of towels. I ate on the terrace and cannot fault the food or the service. The food was very tasty and excellent value. Breakfast was delivered to my room at the requested time by a very friendly member of staff. Despite it being room service the coffee and sausage sandwich were piping hot. I had to check out early to return home and the staff were very helpful. Overall a great stay and great value for money. I would recommend this hotel.
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Date of stay: May 2021Trip type: Travelled on business
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HullPhil wrote a review Sep 2020
Geneva, Switzerland732 contributions297 helpful votes
Hotel's Favourite
I stayed here twice, once for two nights and then again for one night. The digital key is great. Loved choosing my room and going straight to the room. You have to remember to collect your free drinks vouchers if you’re a Diamond member, I don’t understand why they cannot be placed in the room. The distancing procedures are great and at night I saw they had a security guard insisting everyone in the public areas wore a mask. The room was very clean and I noticed a lot of stuff that is normally there like the kettle and cups and glasses were removed, not sure why since surely they can be sterilized? I also noticed they stopped providing free newspapers, you used to be able to collect them from reception but obviously they have been removed but I would have expected my personal free copy to be delivered to the room. The restaurant is well set up and distancing was good. Staff all wore masks which was good. Overall, I think the hotel is great with lots of great adaptations. Pity some things that could still be available are not. Recommended!
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Date of stay: August 2020Trip type: Travelled solo
2 Helpful votes
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Response from Edward Cross, General Manager at DoubleTree by Hilton Manchester Piccadilly
Responded 2 Sep 2020
Hello Phil It is so wonderful to get such a a great review from you especially recognizing the new measures in place to keep everyone safe. Being a Diamond member we value your comments especially on the drinks vouchers. We have made some changes to the room with some items removed and the tea and coffee facilities including kettle are now hiding in a draw with Paper cups at this time. We have stopped hard newspapers but have a online newspaper site that our valued guests can access - I will check that the team are fully aware of how to access this for your next stay. Let us know when you are visiting again and we will make sure that we have everything ready for you. Thanks again for recommending us.
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JT14 wrote a review Apr 2021
London5254 contributions386 helpful votes
This is a strange combination. Public areas are up to Doubletree brand standard, but they are attached to rooms/elevator/corridors that are done to a much cheaper 'Premier Inn' standard. The hotel is open to key workers during lockdown, and rates were very reasonable (sub £100 which is low for a Doubletree standard hotel in Manchester pre COVID). However, the restaurant charges £18 for breakfast (fair price for the standard) against a room which was £70 (actually fair for the standard). That's not a normal balance. Pros: - friendly efficient staff - great location opposite the station, whilst not suffering from being a congested station hotel. The restaurant backs onto a pedestrian area, with a nice terrace. My room overlooked a canal and historic buildings. Great overall combination. - the hotel is taking very visible COVID measures without just shutting down. So you can get a full cooked breakfast (but you have to preorder), and you can use the gym (but you need to ask for a quantity limited pass at the front desk) - food quality was high (great croissants) Cons: - the rooms are not good. Small, scuffed, cheaply furnished. It is still very new, and so it looks clean and fresh. However, everything has been done to the lowest standard. For example the flush mechanism in the bathroom is the sort you practically need to pump to make work. - 3 elevators but one was out of order. They were also very slow moving. I could imagine congestion if the hotel were busier. I would definitely stay again if the price were right - the rooms were clean, and everything else is good. However, if the price were well above £100 per night, I wouldn't consider the room product good enough. Note - I am Hilton Diamond and was therefore upgraded beyond the basic standard of room, to a deluxe.
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Date of stay: April 2021
Rooms
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Sleep Quality
Trip type: Travelled on business
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Stevewales44 wrote a review Apr 2021
Swansea, United Kingdom141 contributions87 helpful votes
Check in was with a warm welcome and the receptionist gave me all the info I needed The room was clean and had all the usual amenities The food was really good and the portions better than most hotels The hotel is central I would stay again
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Date of stay: April 2021Trip type: Travelled on business
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Jefharris wrote a review Mar 2021
London, United Kingdom198 contributions25 helpful votes
They said the hotel was only for Key healthcare workers. But we saw three business check out and we asked them and they confirmed they were on business. Receptionist said they have no manger or GM and no complaint procedure , To be frank they didn't want to work. We checked into another hotel. We called back afterwards to make a complaint and the receptionist just hangs up. I think this is a franchised hotel. We contacted Hilton Head Office who said they couldn't get hold of the GM they were off for a week. We contacted Amex that did the booking they also said when they called the Hotel they staff were abrupt. I am very sad as have never had a bad experience or incident before at a Hilton.
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Date of stay: March 2021
Value
Location
Service
Trip type: Travelled on business
Room Tip: Close to station but terrible service unfriendly staff
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Response from Adam Condron, Other at DoubleTree by Hilton Manchester Piccadilly
Responded 31 Mar 2021
Dear Mr Harrris, Thank you for taking the time to share your feedback online. We are looking forward to welcoming guests back to our hotel without the frustration and confusion of the Government guidelines. We understand that the customer journey at our hotel is very different at the moment, and we apologise that expectations are not always met. I hope that you are not deterred from staying in Hilton Hotels in the future. Regards
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PRICE RANGE
US$90 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton manchester piccadilly hotel manchester, city hotel manchester, manchester city hotel, city inn manchester
FORMERLY KNOWN AS
Mint Hotel Manchester
LOCATION
United KingdomEnglandGreater ManchesterManchester
NUMBER OF ROOMS
285
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Frequently Asked Questions about DoubleTree by Hilton Manchester Piccadilly
Which popular attractions are close to DoubleTree by Hilton Manchester Piccadilly?
Nearby attractions include Lockin Real Escape (0.3 miles), Greater Manchester Police Museum (0.3 miles), and Grey Horse Inn (0.3 miles).
What are some of the property amenities at DoubleTree by Hilton Manchester Piccadilly?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Manchester Piccadilly?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Manchester Piccadilly?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Manchester Piccadilly?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Manchester Piccadilly?
Conveniently located restaurants include Dakota Bar & Grill, Teppanyaki Chinatown, and Arnero.
Are there opportunities to exercise at DoubleTree by Hilton Manchester Piccadilly?
Yes, guests have access to a fitness centre during their stay.
Is DoubleTree by Hilton Manchester Piccadilly located near the city centre?
Yes, it is 0.6 miles away from the centre of Manchester.
Are any cleaning services offered at DoubleTree by Hilton Manchester Piccadilly?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Manchester Piccadilly offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Manchester Piccadilly?
The staff speaks multiple languages, including English, Spanish, Italian, Russian, Portuguese, Polish, and Hungarian.