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Macdonald Manchester Hotel

London Road Piccadilly, Manchester M1 2PG England
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Free cancellation until 15/12/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (1379)
Room & Suite (177)
Dining (79)
Payments made by partners impact the order of prices displayed. Room types may vary.


#74 of 132 hotels in Manchester
Macdonald Manchester Hotel & Spa, set in the heart of Cottonopolis, is Manchester's largest four-star hotel. Perfectly located if travelling by rail, road or foot, our eyecatching expanse dominates the skyline all the way from Piccadilly Station to the Mancunian Way allowing quick and easy access to and from all the major motorways. The team at our hotel in Manchester is driven to deliver an outstanding guest experience and has a reputation for its service standards and food quality. As the 2013 winner of "The best sleep in the city" award (Manchester Evening News), it combines 338 beautiful bedrooms with state of the art conferencing, an indulgent urban spa and first class bar and live theatre restaurant experience in our Scottish Steak Club.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Banquet room
Meeting rooms
Facial treatments
Full body massage
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Languages Spoken
English, French, Spanish, Italian and 2 more


Full view
99Great for walkers
Grade: 99 out of 100
51Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
7054Reviews80Q+A100Room tips
Traveller rating
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Popular mentions
Alex L wrote a review 19 Sep
6 contributions
My mum and I stayed here as part of a spa break which was bought for us as a Christmas gift. We have had several of these gifts over the past few years but this one has to be the worst. The treatments themselves with lovely and couldn’t fault the spa staff or their treatments however after the treatments we were told that there was a relaxation area to unwind- it was freezing! We decided to go to the “thermal spa” which again felt a bit chilly. A member of staff came down and we enquired why everything was so cold- it was due to a fault in the plant room. The saunas were only reading at 25 degrees the steam room had no steam, the rock sauna was pitch black dark. As for the hotel room, we had to move rooms as the first room was filthy stains up the Devon bed, the lamp on the desk was thick with dust and blood and the bath had a large crack in it. As a nurse working through the pandemic is was not nice to see that standards had slipped but there is no excuse for blood on a lamp! When we moved rooms the room was more spacious and cleaner but again moth eaten curtains which were letting a lot of light in. Part of the package included an evening meal and breakfast. It should be noted that it is a steak house and for someone who isn’t a red meat eater there is minimal on the menu. We went for dinner at 7pm there was no pork left, I also overheard a gentleman saying that his steak was like leather which isn’t good for a steakhouse. Also the prices of drinks are very steep £16 for two gins which were only singles. As for the breakfast we had booked the 10am slot and there were not any sausages left, eggs looked like they were there for a few hours and as the time went on they had completely ran out of pastries even though when we were leaving there were people only just coming down. It’s a real shame that after 18 months in lockdown our first stay was less than ideal, unfortunately we will not be returning and it is not worth the over £200 price tag!
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Date of stay: September 2021Trip type: Travelled with family
AmandaC23 wrote a review 19 Sep
Nottingham, United Kingdom140 contributions38 helpful votes
Was only here for one night but we had room 707 which was a really big room, Very large and comfy bed & a fabulous panoramic window overlooking the Piccadilly train station & the moors in the distance. Sunrise was gorgeous. The shower was fabulous with great smelling Elemis liquid soap & shampoo. The room was really quiet, i didnt hear any noise at all. It is also close to Manchester centre, so is a really good base. Reception & the breakfast staff were very friendly although receptionist forgot to give us our breakfast tokens & the room keys had to be re-programmed as didnt open our room door. Breakfast was good, all self service, everything you need. My only gripe was that the tops of the eggs were not cooked over, which was ok for me but not my partner so he had to go without. A choice of scrambled eggs too would have been lovely. So, this hotel is not 4* but still a good hotel. i would stay again. might park elsewhere though as i thought £25 was a bit steep for one night, even though it is a gated safe car park.
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Date of stay: September 2021
Sleep Quality
Room Tip: Higher floor rooms for the quietness & views.
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Becky wrote a review 19 Sep
Willerby, United Kingdom47 contributions3 helpful votes
This Hotel is beautiful and we stayed in a panoramic suite. It was on the 8th floor and had fantastic views of Manchester. While away my now fiancé proposed to me the room using the amazing view as a backdrop. The room is spacious, has a bath and separate shower. Breakfast is lovely, very fresh.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Parking is around the back of the hotel. The hotel website postcode will take you there
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Victoria wrote a review 18 Sep
Newcastle upon Tyne, United Kingdom3 contributions
We absolutely love Manchester and have visited numerous times. This time I thought we’d ‘push the boat out’ and pay more than we would normally on a hotel and spent £200 for a night in the Junior Suite at this hotel. An added appeal of the hotel was the spa which we thought would be a lovely place to unwind. I was aware of a £10 charge (which I found odd) but thought it would be worth it. Before we had even arrived, I had an email to say that due to roadworks, their £25 for 24hrs car park was unavailable, and a link to the nearest NCP car park was attached. A quote from there for our stay was £60! I told them I was not happy paying this and I wanted them to confirm they would cover car parking charges for our stay. I did not receive a reply. I managed to find a Just Park space only a ten minute walk away and paid £16.40 for 26 hours. On arrival at the hotel we were greeted with a huge queue out of the door and unhappy front of house staff who clearly don’t enjoy their jobs. Once we got to our room, the first thing we noticed was how close the train station and platform was to our panoramic windows! Talk about being in a goldfish bowl! We then started to notice things that were below par for a £200 a night room (which has since been advertised in their website for £340 a night!). The mini bar was nailed shut, there was a loose, visible pipe under the sink, the bathroom tap was dangerously loose, the wood between room and bathroom was loose and I tripped over it several times, the kettle leaked everywhere, the complimentary straighteners didn’t work, the decor was dated and there were chips and scratches everywhere (see photos). I called the spa to book in our session to be told they are full! I asked if we could attend on the Saturday morning instead and she said hotel guests are ‘not allowed’ to use the spa over the weekend?! Appalling!! You should not be advertising as a spa hotel if guests are not allowed in over the weekend! Breakfast was adequate…and that is a push. Again, staff are miserable and not happy to help. For a 4* hotel, this was an extremely disappointing stay. We have stayed at hotels that are half the price and a much higher quality than this ‘hotel’. We will NOT ever return to this hotel and will definitely not recommend to anyone.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Just don’t go!!
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Charlotte W wrote a review 18 Sep
1 contribution
Me and my friends both had a message and can not fault it. On the other hand one toilet was blocked other leaking. Only 1 shower out of 2 working and one sauna didn’t have working lights along with the pressure shower lights also not working. The staff could have better customer service skills. We stool at receptions where one lady just smiled at us. Was tad akwars. She never said one moment I will get someone for you or explain she can’t help us. As we sat on the thermal seats 2 staff members are close by moping and taking about personal life. Talk away all you like but when I’m trying to relax with the minimal choices available I don’t want to be just a get ft away from someone moping the floor. When my friend mentioned some of these thing as we left the lady she spoke to said “oh I don’t know what to do about this” no sorry I’ll pass it on. It was just a little bit of a disappointment. A group of ladies (6 all in all) can to the thermal room we got taking and I mentioned one sauna didn’t work and the other things we couldn’t use they all got changed again and left. We knew that there was no pool or jacuzzi when we went so was excited to experience the stone sauna and pressure showers to find we couldn’t. If there service was better then maybe the other issues wouldn’t of dampened our day
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Date of stay: September 2021Trip type: Travelled with friends
US$86 - US$193 (Based on Average Rates for a Standard Room)
macdonald manchester hotel manchester, macdonald manchester hotel and spa, macdonald hotel manchester
United KingdomEnglandGreater ManchesterManchester
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Frequently Asked Questions about Macdonald Manchester Hotel
Which popular attractions are close to Macdonald Manchester Hotel?
Nearby attractions include Treasure Hunt Manchester (0.2 miles), Alan Turing Memorial (0.3 miles), and Manchester Piccadilly Station (0.2 miles).
What are some of the property amenities at Macdonald Manchester Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Macdonald Manchester Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Macdonald Manchester Hotel?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Macdonald Manchester Hotel?
Conveniently located restaurants include Bravissimi!, No. 1 Canal Street, and Samsi.
Are there opportunities to exercise at Macdonald Manchester Hotel?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Is Macdonald Manchester Hotel located near the city centre?
Yes, it is 0.7 miles away from the centre of Manchester.
Are any cleaning services offered at Macdonald Manchester Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Macdonald Manchester Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Macdonald Manchester Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Polish, and Latvian.
Are there any historical sites close to Macdonald Manchester Hotel?
Many travellers enjoy visiting Clayton Hall Museum (2.1 miles), Ordsall Hall (2.0 miles), and Victoria Baths (1.2 miles).