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Macdonald Manchester Hotel & Spa

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Macdonald Manchester Hotel & Spa
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5,338 Reviews from our TripAdvisor Community

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Showing 5,265: English reviews
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Durham, United Kingdom
Reviewed yesterday NEW

A lovely hotel with very polite staff on reception, bar and even chambermaids! Absolutely nothing to complain about even though the window cleaner came calling as we were getting ready this morning but thankfully we were fully dressed! We had an amazing executive king room with breakfast and a free bottle of prosecco,which was worth £35 thanks to a great...

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Helpful?
Thank stanleylas
Steyning, United Kingdom
Reviewed yesterday NEWvia mobile

Lovely hotel right by Piccadilly train station. Close to Northern Quarter and great food. Elegant rooms with great views over Manchester. Staff more than willing to help out. The facilities are great value for money.

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Thank AlexH0lmes
Reviewed yesterday NEWvia mobile

We stayed here Saturday night just gone (18/02/17) for one night!! The hotel is great, the room was brilliant .. our problem was the lift! We we had to wait 20 minutes for lift but still couldn't even get in it as it was so full so had to walk down stairs we were on top floor (8) and right...

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Thank Hannah2810
Reviewed 2 days ago NEWvia mobile

I've stayed here a lot over the years and am currently 3 weeks in to a 3 month stay. The rooms are spacious, clean and light with great panoramic windows, the gym and spa are a lovely bonus but what makes me come back is the friendly and helpful staff. In particular Shaida in reservations and Larissa in Food and...

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Helpful?
Thank SanBall
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Sanball, Thank you for staying with us, literally your home away from home considering your length of stay. I would appreciate the opportunity to meet you in person whilst you are here. Thank you for your positive comments, I look forward to meeting you, Kind Regards Johan Scheepers

Reviewed 2 days ago NEWvia mobile

Arrived on Friday afternoon, easy location to find. There was a queue waiting to check in at reception, even though they had 3-4 members of staff just standing around smiling at people... only one lift worked, that broke down on the Saturday afternoon which left us having to get the stairs to level 7. The room wasn't cleaned properly, on...

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Helpful?
Thank Zak S
Morpeth
Reviewed 3 days ago NEWvia mobile

We are regulars in other Macdonald hotels that haven't disappointed (Linden, Marine, Roxburghe), but sadly this didn't live up to expectations or the hefty price tag. Met up with our daughters only to join a long queue on arrival, then there was no lift available for us with bags / throughout stay and air con kept going off after a...

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Helpful?
Thank JimBobOrly
Blackpool
Reviewed 4 days ago NEWvia mobile

Having stayed at this hotel numerous times, we normally have a great time, however, the service was very poor. We decided to try the Scottish Smokehouse restaurant inside the hotel, to be left waiting for half an hour, and not even been offered drinks. We obviously left. Also the spa treatments were great, but when we end to use the...

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Thank 654elle
Reviewed 4 days ago NEWvia mobile

Very dissapointed with our room, first impressions were good, but on closer inspection there was a thick layer of dust on everything ,the coffee machine and coffee capsuals, desk, bedside tables. I also found some peculiar looking hairs on the bed which is compleatly unacceptable. The bathroom on the other hand was better ,although again I came across a number...

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Helpful?
Thank Hanna O
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Hanna, Thank you for choosing to stay at Macdonald Manchester Hotel and for taking the time to write with your feedback. I am deeply disappointed to learn that we have not delivered on our usual high standards and I will personally investigate the matters raised. Please contact me directly in order to establish your room number. Once again, please...

Jersey, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed for one night in a twin room. The room was bigger than average. Separate bath and shower. Its difficult to find as not well sign posted if you are driving. The hotel car park was full so had to use the NCP opposite. There were issues checking in but they gave us a drink as an apology. Had the...

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Helpful?
Thank Jodie R
GenManManchester, General Manager at Macdonald Manchester Hotel & Spa, responded to this review

Dear Jodie, Thank you for your recent visit to Macdonald Manchester Hotel and for sharing your positive experience. We look forward to welcoming you back in the very near future. Kind Regards Johan Scheepers

BLACKPOOL
Reviewed 4 days ago NEW

Leisure stay with friends and everything was perfect bar the excessive bar charges at £6.40 per pint. Why hotels continue to do this is beyond me but the majority rip people off. Hotel food, staff and room first class. Our room was on floor 8 but lift not great and had to wait long periods and then couldn't get in...

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Helpful?
Thank DPG62

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Macdonald Manchester Hotel & Spa, set in the heart of Cottonopolis, is Manchester's largest four-star hotel. Perfectly located if travelling by rail, road or foot, our eyecatching expanse dominates the skyline all the way from Piccadilly Station to the Mancunian Way allowing quick and easy access to and from all the major motorways. The team at our hotel in Manchester is driven to deliver an outstanding guest experience and has a reputation for its service standards and food quality. As the 2013 winner of "The best sleep in the city" award (Manchester Evening News), it combines 338 beautiful bedrooms with state of the art conferencing, an indulgent urban spa and first class bar and live theatre restaurant experience in our Scottish Steak Club. ... more   less 

Additional Information about Macdonald Manchester Hotel & Spa

Address: London Road | Piccadilly, Manchester M1 2PG, England
Region: United Kingdom > England > Greater Manchester > Manchester
Price Range: £80 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Manchester Hotel & Spa 4*
Number of rooms: 338
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Also Known As:
Macdonald Manchester Hotel And Spa
Macdonald Manchester Hotel Manchester
Macdonald Hotel Manchester
Hotel Style:
#5 Spa Hotel in Manchester
#18 Business Hotel in Manchester
#27 Romantic Hotel in Manchester
#27 Luxury Hotel in Manchester
#42 Family Hotel in Manchester
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe a better view with an even number room. We had 849 and could see the Etihad stadium much to my son's delight!”
 of 5 bubbles stanleylas, 22 Feb 2017 | Read review
“Lower ground floor rooms as using stairs easier due to long wait for lift at higher floors”
 of 5 bubbles DPG62, 19 Feb 2017 | Read review
“Higher floor you can get the better”
 of 5 bubbles nozzer2015, 17 Feb 2017 | Read review
“Definitely book a high floor room for the views”
 of 5 bubbles , 6 Feb 2017 | Read review
“If you don't mind stairs go for high rooms at the back. If you don't do stairs ask for low rooms at the back or stay somewhere else!”
 of 5 bubbles DJBHol, 30 Jan 2017 | Read review
5 of 5