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Macdonald Manchester Hotel & Spa

6,259 reviews
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Traveller (887)
Room & Suite (443)
Dining (56)
Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“thermal suite”(76 reviews)
“piccadilly station”(316 reviews)
“car park”(379 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,259)Write a Review
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Traveller rating
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1,996
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2,425
1,996
1,013
453
276
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All reviewsthermal suitepiccadilly stationcar parklovely hotelcity centremini barexecutive roomlovely roomreception staffcomfy bedstayed here for one nightbathapolloslippersconcert
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991 - 995 of 6,163 reviews
Reviewed 1 January 2017 via mobile

Overall, as the TripAdvisor rating suggests, the long weekend stay was 'Very good'. We checked in a few days before Morrissey was set to adorn Manchester Arena's vast stage. Upon arrival, greetings and formalities were friendly and professional. A very charming concierge (of which unfortunately...More

Thank TheCasualReviewer
Reviewed 1 January 2017 via mobile

We stayed here for New Years Eve. The room was large, clean and spacious but somewhat shabby with a broken wardrobe door and mirror which had been "fixed" with black duck tape. The bathroom was well appointed with bath and separate shower but one of...More

Thank Daniel P
Response from GenManManchester, General Manager at Macdonald Manchester Hotel & SpaResponded 2 January 2017

Dear Daniel, May I take this opportunity to wish you a very happy new year. Thank you for the feedback, it would be really helpful if you could provide me with a room number to find the root cause of the hot water issue since...More

Reviewed 1 January 2017 via mobile

Visited this Hotel for the 10th time since 2008 having always enjoyed staying here, however our last stay will unfortunately be our last after an array of disappointing and more worryingly dangerous incidents. Check in was great the room was available at 11am. The parking...More

Thank jjdent
Response from GenManManchester, General Manager at Macdonald Manchester Hotel & SpaResponded 2 January 2017

Dear JJdent Happy new year from the Macdonald's team. I am deeply concerned about the issues raised in your review, I would really appreciate the opportunity to discuss your recent visit in person, please provide me with you contact details. I look forward to hearing...More

Reviewed 1 January 2017 via mobile

Could not of been better absolute great night, great staff who went the extra mile to please you. Me and my partner really enjoyed our meal then had a very relaxing but fun evening entertainment. We will be booking again

Thank smithl19703
Reviewed 1 January 2017

This hotel sits in a good location by the Piccadilly train line, and is well designed in the landscape. Unfortunately, the hotel is not up to standards. Our room was not fully cleaned, such as dirty glasses and silverware were not replaced. The spa, while...More

Thank DannyinLondon2
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Concierge
Dry Cleaning
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$104 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Manchester
#18 Business Hotel in Manchester
#24 Family Hotel in Manchester
#27 Romantic Hotel in Manchester
#28 Luxury Hotel in Manchester
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$104 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Manchester
#18 Business Hotel in Manchester
#24 Family Hotel in Manchester
#27 Romantic Hotel in Manchester
#28 Luxury Hotel in Manchester
Room types
Suites, Non-Smoking Rooms
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Traveller (887)
Room & Suite (443)
Dining (56)
Amenities (30)
Questions & Answers
Ask a question
MathewHall
16 January 2018|
AnswerShow all 4 answers
Response from Marius C | Property representative |
Hi MatthewHall, Thank you for this. I am sorry that you had such an unpleasant experience. I will speak to Laura to avoid this from happening in the future. Kind Regards Marius Front Office Manager
0
Votes
Julie T
3 January 2018|
AnswerShow all 4 answers
Response from Ying Z | Reviewed this property |
Abt 20-30 minutes walking, better get a taxi.
1
Vote
Karolinka M
28 December 2017|
AnswerShow all 3 answers
Response from Marius C | Property representative |
Hi, There is a car park at the back of the hotel. The postcode for it is M1 2AD. The car park is operated on a" first come first serve " basis so reservation is not possible and it costs £20 per car per night. Looking... More
0
Votes
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12345622
Room Tips
"I was on the 4th floor, pretty quiet, no problems there"
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"rooms at the front offer the best views but avoid the ones near the main express way as the noise of cars..."
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"I was in 627"
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"they don't communicate this well but if you checkout later than the 11 am deadline"
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