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Sofitel Strasbourg Grande Ile

PricelineUS$185*
View Deal
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$390*
US$185*
Great Deal
US$196*
US$196*
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Sofitel Strasbourg Grande Ile
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1,267 Reviews from our TripAdvisor Community

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Showing 434: English reviews
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Reviewed yesterday NEWvia mobile

Stayed 2 nights to enjoy a birthday and the city. Hotel outside deserves a face lift, hallways aswell, suite was roomy and nice. Service and staff superior, friendly, charming, highly professional and went every extra mile for extra services related to birthday surprises. Food and breakfast was outstanding! I d come back in a heart beat!! All perfect!

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Helpful?
Thank Edward S
Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 16 April 2017

The concierge staff: Mathew, Gregoire & Gregory were extraordinary helpful! All requests for assistance no matter how small were taken care of professionally. The reception staff were always courteous & helpful. Margorie (breakfast Coordinator) & staff were efficient & helpful despite the high demand on their services. We highly recommend Sofitel hotel for its excellent accomadations & its well qualified...

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1Thank Dorskate1
About Hotel's Favourite Review
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, All the ambassadors you mentionned are joining me to thank you for your warm review. We do our best so that every minute spend with us is an unforgettable experience for our guests. In fact your satisfaction is our most beautiful reward. I hope to have the pleasure to see you soon in our House, Best regards, Laetitia...

Indiana
Reviewed 4 days ago NEW

I booked a junior suite and it wasn't worth it. The biggest mistake was eating breakfast buffet the first day I was there. It was $36 USD and not much selection. The location is very convenient. It's a 15 minute walk to the train station.

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Helpful?
Thank nvomy
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Cher Hôte, In Sofitel Hotels & Resorts, we do our best so that every minute spend with us is an unforgettable experience for our guests, that is why I am sorry to read that your experience was not fully satisfying regarding our local breakfast which was not as you expected. I really hope to have the pleasure to welcome you...

Boston, Massachusetts
Reviewed 1 week ago

This was one of the most special stays I have had anywhere. This location is so special. The whole staff is fantastic! They are so charming and kind. Everybody makes you feel so welcomed. One of the most special characteristics of this hotel is they have a guest relations manager, and her name is Pauline. She is the sweetest, most...

Review collected in partnership with Accorhotels.com
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Thank cynauce18
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, What a beautiful review ! All the Ambassadors and especially Pauline are greatly affected by your words, it is always such a hapiness to read the satisfaction of our guests. We all hope to have the pleasure to welcome you back soon in your alsatian home, Best regards, Laetitia Arnold Guest Experience Manager

London, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for 2 nights for a family wedding and each and every member of staff we came across was a credit to the company. From receptionist, concierge, housekeeping and laundry services they were all very friendly, helpful and professional. We had a fantastic time. Our room was compact, well laid out with an extremely comfortable and a generously...

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Helpful?
Thank pds2010
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, All the Ambassadors are joining me to thank you for your beautiful review. It is our daily mission to provide a plain satisfaction to all of our customers. Your satisfaction is our most beautiful reward ! See you soon in the Sofitel Strasbourg Grande Ile, Best regards, Laetitia Arnold Guest Experience Manager

Stockholm, Sweden
Reviewed 2 weeks ago

The Sofitel is high class and offers excellent service. Very friendly and attentive staff (front desk, concierge). Parking overnight is a bit expensive but you get the service to park your car and get it up when you need. Concierge is also very helpful to book restaurant. Highly recommended place to stay. Very delicious breakfast with french tradition pastry and...

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Helpful?
Thank Anne-Christine
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for your warm review. All the Staff members are greatly affected by your words. It is always a pleasure to read the satisfaction of our customers, it is our most beautiful reward. I hope to welcome you back soon in the Sofitel Strasbourg Grande Ile ! Best regards, Laetitia Arnold Guest Experience Manager

Reviewed 2 weeks ago via mobile

We stayed at the Sofitel and it was very nice. The staff was very friendly and very helpful. The concierge person was great, he helped us out so much. He had great recommendations. The food wasn't that good but other than that it was a hit. Great location.

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Helpful?
Thank Tracy V
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you very much for your kind review, it is always a pleaser to read such a positive feedback. Our Ambassadors are greatly affected from your words, your satisfaction and comfort is our priority on a daily basis. We hope to welcome you back soon in the Sofitel Strasbourg Grande Ile ! Best regards, Laetitia Arnold Guest Experience...

Crawley, United Kingdom
Reviewed 2 weeks ago via mobile

One of the best hotels we've stayed at! Professional attentive staff. Beautiful foyer. The room was luxurious and spacious. Room service breakfast was another fantastic experience. Location is great 6 minutes walk to Strasbourg center & the beautiful cathedral. Fantastic recommendation from the concierge regarding a restaurant to eat at outside the hotel. Would go back in a heartbeat. Thank...

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Helpful?
Thank JosyS55
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I am happy to read that you enjoyed your experience in our Hotel. All the amabassadors are joining me to thank you for your positive review, your satisfaction is always our best reward. I hope to welcome you back soon in the Sofitel Strasbourg Grande Ile at the aim to let you discover more about the secrets of...

London, United Kingdom
Reviewed 3 weeks ago

With the exception of the truly outstanding Concierge who was 5* in every way, this was a very disappointing stay. I’d previously booked somewhere else but was persuaded to move here due to the good reviews. Sadly it was not worth it. Rooms were tiny – the smallest I have ever had in a 5* hotel. As a double room...

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Thank funtyone
Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, I am sorry to read that you had an unfortunate experience in the Sofitel Strasbourg Grande Ile. As I read your review I send you a message at the aim to speak with you about your recent stay in our Hotel. In fact, the system of our hotel does not allow us to put simultaneously heater and Air...

Bangkok, Thailand
Reviewed 3 weeks ago via mobile

I think this will be he last time staying at Sofitel, having stayed at Sofitel in Munich and London both of which were good but not great, this one falls way behind. Booked a Junior Suite, the layout is a bit strange with the toilet located next to entrance separate from the shower. There are no luggage racks in the...

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Helpful?
Thank arkom

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the European capital, the Sofitel Strasbourg Grande Ile is preserved from the bustle city with an exceptional location. It has 150 rooms and suites and discreet luxury, a gym, a business center and a private garage with valet porter. The Terroir & Co restaurant offering local food products and The Link bar offer fine gourmet stop and an inventive menu to delight gourmets. Finally, the hotel offers 750m² of meeting rooms fully equipped with free unlimited wi-fi. ... more   less 

Additional Information about Sofitel Strasbourg Grande Ile

Address: 4 Place Saint Pierre le Jeune, 67000, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg
Price Range: £128 - £241 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Strasbourg Grande Ile 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Sofitel Strasbourg Hotel Strasbourg
Strasbourg Sofitel
Accor Strasbourg
Hotel Style:
#1 Business Hotel in Strasbourg
#2 Green Hotel in Strasbourg
#2 Family Hotel in Strasbourg
#8 Luxury Hotel in Strasbourg
#14 Romantic Hotel in Strasbourg
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Strasbourg Grande Ile staff and other travellers.
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Questions? Get answers from Sofitel Strasbourg Grande Ile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a Cathedral View when booking you room.”
KatieRosevilleCa, 24 Apr 2017 | Read review
“Superior room with view on the square in front of the hotel”
TripsteriseURLife, 24 Apr 2017 | Read review
“Take a luxury room or Junior Suite, all other rooms have the size of a shoe box”
wienerfalco, 20 Apr 2017 | Read review
“Room 407 faced the courtyard & spacious enough to accommodate a family”
Dorskate1, 16 Apr 2017 | Read review
“Don't stay on the mezzanine rooms 025-028. Too noisy right now!”
RNewOrleans, 1 Apr 2017 | Read review
5 of 5
Priceline
US$185* /night
View Deal
Booking.comUS$196
TripAdvisorUS$196
AMOMAUS$390
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*Disclaimer
Prices are for 1 room, 2 adults
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