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Mercure Bordeaux Centre Hotel

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Mercure Bordeaux Centre Hotel
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851 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Sheffield, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed here for four nights in a family room with my parents and three nights in a single room. The family room is very well equipped, you are provided with a fridge where the drinks are stocked up each day and don't cost any extra, and a Nescafé machine as well as ordinary coffee facilities. The beds are comfortable, even...

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Helpful?
Thank nittymills
Angélique C, Responsable réception at Mercure Bordeaux Centre Hotel, responded to this review

Dear Guest, I would like to thank you for taking time to write a comment after your stay at Mercure Bordeaux Centre. I am really pleased to read you enjoyed your family stay in Bordeaux and to know that you liked the services we provide. Regarding your bill normally, we always ask you if you had breakfast during your stay....

Belmar, New Jersey, United States
Reviewed 4 weeks ago

In walking distance to many wonderful sights and delicious breakfasts every morning! Close to food stores and shopping areas and other tourist highlights including the Cimetiere de la Chartreuse Bordeaux. Wonderful stay here!

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Helpful?
Thank Mary D
Angélique C, Responsable réception at Mercure Bordeaux Centre Hotel, responded to this review

Dear Mary, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Athens, Greece
Reviewed 5 weeks ago

The hotel is an very good 4* hotel but overpriced. Well located just 10min walking from city centre. Modern and minimal decoration, along with an above average breakfast buffet make it a good choice. It could be excellent if rooms were larger.

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Helpful?
Thank Npasxa
Angélique C, Responsable réception at Mercure Bordeaux Centre Hotel, responded to this review

Dear Mr / Ms, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 3 November 2016 via mobile

We booked a double room for 3 nights. The offer was very convenient so we expected a "second choice" room. On the contrary, the room was comfortable and the mini bar included. The only drawback is the fact they didn't manage to fix a problem with the hairdryer (only cold air available) during our staying.

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Helpful?
Thank Michele M
Angélique C, Responsable réception at Mercure Bordeaux Centre Hotel, responded to this review

Dear Michele, All the team and I would like to thank you for taking time to write a comment after your stay at Mercure Bordeaux Centre. We are really pleased to read that you enjoyed your stay with us. Regarding your hairdryer, we would like to present you again our apologize. Be sure that it has now been repared. We...

Reviewed 27 October 2016 via mobile

The hotel was pleasant enough. A little put off by receiving a room with three single beds when we're a couple, however has been the best night sleep since we started our tour! Central and convenient with good breakfast when compared to other accommodation we've received this far! There was real hot choc with the coffee service, gorgeous macaroons and...

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Helpful?
Thank SJ09AH
Angélique C, Responsable réception at Mercure Bordeaux Centre Hotel, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Edmonton, Canada
Reviewed 9 October 2016

Stayed for one night at the end of a long hiking tour (30 days) and it was a treat. After charming but sometimes uneven country hotels and auberge, it was nice to have a clean, spacious room with a nice soft bed. The large bathroom left nothing to be desired. The front desk staff were extremely helpful and responded to...

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Helpful?
Thank Norman S
Angélique C, Responsable réception at Mercure Bordeaux Centre Hotel, responded to this review

Dear Norman, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Istanbul, Turkey
Reviewed 8 October 2016 via mobile

Very good hotel in bordeaux city center. You may walk everywere in 10 mins. From airport to hotel only 1.5 eur by bus and 20 mins. Room is clean enough big , and have coffee tea machine. I will book again. Price is also ok for location . Luxury bathroom. A big shopping center and restaurants just step away. 👍

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Helpful?
Thank Burmus
Angélique C, Responsable réception at Mercure Bordeaux Centre Hotel, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Saskatoon, Canada
Reviewed 4 October 2016

Mercure hotel are a pretty standardized product. But we found the commitment to sevice at this property to be extrordinarily poor. On a recnt visit in early October we found our room to be uncomfortably warm. We asked the front desk to look into it and were told tht it was too late toget a technician that night, they would...

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Helpful?
Thank RGGinSK
Angélique C, Responsable réception at Mercure Bordeaux Centre Hotel, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

St Helens, United Kingdom
Reviewed 2 October 2016

Located in a newer part of town which is a bit concrete the old town is just a short walk away. The hotel itself is typical Mercure standard, modern and well appointed. Breakfast was a bit better than standard with more choice and the rooms are of a decent size. I deal for an over night stop or if you...

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Helpful?
Thank Big_Jeff_Leo
Angélique C, Responsable réception at Mercure Bordeaux Centre Hotel, responded to this review

Dear Big_Jeff_Leo, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Brisbane, Australia
Reviewed 22 September 2016 via mobile

A bad hotel experience. We arrived late. Check in smooth. All good so far. Bedroom ok.. That's where oks end. Smoke-filled room in a non smoking floor. Yuk times infinity. ALL night through. 2am I had to phone manager about the noisy locals outside... Which was sorted out in the next 10 minutes.. However the smoke continued... As well,the bath...

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Helpful?
Thank quilla63
Angélique C, Responsable réception at Mercure Bordeaux Centre Hotel, responded to this review

Dear quila 63, All the team and I would like to thank you for taking time to write a review after your stay at Mercure Bordeaux Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies We whould like to apologize for the inconvenience the smoke cause you, and apologize...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Kfe Lounge
Kfe Lounge
Cuisines: French, Contemporary
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the city center, the Mercure Bordeaux Centre hotel is only 10 minutes away from the Meriadeck business district and the city's historic center. After being elected European Best Destination 2015, 2016 saw the opening of the Cité du Vin on June 1, and the city also boasts other famous attractions. The hotel has 10 modular meeting rooms and the K'fé Lounge restaurant, which offers a modern, seasonal menu. Paying public car park and access for guests with reduced mobility. ... more   less 

Additional Information about Mercure Bordeaux Centre Hotel

Address: 5 rue Robert Lateulade, 33000, Bordeaux, France
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Price Range: £71 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bordeaux Centre Hotel 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
Mercure Bordeaux Centre Hotel Bordeaux
Accor Bordeaux Centre Meriadeck
Hotel Style:
#18 Luxury Hotel in Bordeaux
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bordeaux Centre Hotel staff and other travellers.
6 questions
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celbridge
7 months ago
Gorgan, Iran

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Questions? Get answers from Mercure Bordeaux Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noise is not a problem”
 of 5 bubbles 323darylb, 11 Aug 2016 | Read review
“higher the floor, the hotter the room”
 of 5 bubbles Brookline~baby, 26 Jul 2016 | Read review
“Pray or threaten to review them in Trip Advisor,”
 of 5 bubbles 931marthaa, 25 Jul 2016 | Read review
“Tell them you'll review them on TripAdvisor.”
 of 5 bubbles Baskinman, 25 Jul 2016 | Read review
“It helps to learn French to get better service.”
 of 5 bubbles thimmappayyah, 23 May 2016 | Read review
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