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Hotel du Faisan

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274 Reviews from our TripAdvisor Community

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Showing 106: English reviews
paris, france
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 October 2016

i just stayed for 1 night on a business trip. perfectly located if you are to catch an early train from bordeaux station. friendly staff, small but clean room. some renovation works were being done but no noise to blame before 9 and after 5. express breakfast for 3,50 euros quite sufficient. i will definitely come again.

Helpful?
Thank mellemicky
HotelduFaisan, Responsable réception at Hotel du Faisan, responded to this review

Dear Guest, Thank you for your review ! We are indeed located in front of the train station and are also very close to the city center. 3 floors are already renovated and our guest can now stay in new rooms ! We offer an "express" breakfast for 3.50€ until our new cafeteria opens. Then we will provide a continental... More 

London, United Kingdom
Level Contributor
3 reviews
Reviewed 28 September 2016 via mobile

Do not believe the website: the hotel has not been renovated. We picked this hotel because their website boasted that it was newly renovated.. but it is BEING renovated, meaning being given rooms in dire need of a renovation, and which in our eyes should not even be given to clients. My advice to this place is: please close down... More 

Helpful?
Thank lydiadj
HotelduFaisan, Responsable réception at Hotel du Faisan, responded to this review

Dear Guest, Thank you for writing this review. We are indeed located in front of the train station and are also very close to the city center. Our reception is 24 hours opened and our staff is available for any question or remark. During the renovation, we can still keep your luggage at the reception after check-out and before check-in.... More 

Nottingham
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 August 2016 via mobile

Unusual review this one as I will start with the some not so great comments. Whilst the hotel is directly opposite the main train station and the area has some of the usual attributes of train stations. However the tram is right outside and it's only a 10 minute ride into the center. I would normally say that the interior... More 

Helpful?
Thank NottinghamBaldBloke
HotelduFaisan, Responsable réception at Hotel du Faisan, responded to this review

Dear Guest, Thank you very much for your nice review ! We are glad you enjoyed your stay and we hope you will come back in the future ! It would be a pleasure to welcome you again. Best regards Hôtel du Faisan staff More 

Taillebourg, France
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 August 2016

This hotel is right opposite the Bordeaux railway Station St Jean and 'C line' tram stop. My son and I stopped for one night as we were going to visit the 'City du Vin' the next day. On arrival we were given the wrong room - a double - but the helpful lady at reception quickly got us the room... More 

Helpful?
Thank Anthony Paul H
HotelduFaisan, Responsable réception at Hotel du Faisan, responded to this review

Dear Guest, Thank you very much for your nice review ! We are indeed located in front of the train station and are also very close to the city center. The C line can take you to the historical center in only five minuts ! We are renovating the whole building to welcome you in a brand new place in... More 

Santiago, Chile
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 August 2016

In front of La Gare Saint Jean, which connect Bordeaux with all France, and in front of a tram station that connect with Bordeaux downtown. The staff was always very friendly and helpful. The hotel is basic, but confortable and clean. The building façade is very beautiful and traditional, typical French.

Helpful?
1 Thank Alejandro R
HotelduFaisan, Responsable réception at Hotel du Faisan, responded to this review

Dear Guest, Thank you for your review. Our hotel is located in front of the train station and is also reaaly close to the historical city center. You can reach the old town in only five minuts with the tramway or you can have a nice walk along the river (15-20 minutes). Our staff is available any time to help... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 August 2016

Location for Bordeaux train station and trams couldn't be better. Very pleasant staff. We didn't have breakfast but it is available. Easy access to many cafes and restaurants. Our room was comfortable enough and clean. Bathroom facilities were very good. Negatives were the lack of air conditioning and view of lots of cigarette butts laying on the roof seen from... More 

Helpful?
Thank Pam S
HotelduFaisan, Responsable réception at Hotel du Faisan, responded to this review

Dear Guest, Thank you very much for your review ! Our hotel is located in front of the departure gate of the train station. The area is surronded by restaurants and cafés, but if you prefer going downtown, you can take the tramway to reach the center in only 5 minutes ! Our reception is 24 hours opened and our... More 

Oxfordshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 July 2016

Disappointed we weren't warned that the hotel was going through major alterations when we booked, it would at least have given us the option to try somewhere else. Very handy being opposite the station, although this did make for noisy nights with the windows open, as there was no air con. Staff were very pleasant and helpful, especially considering the... More 

Helpful?
Thank lizty424
HotelduFaisan, Responsable réception at Hotel du Faisan, responded to this review

Dear Guest, Thank you for your review. We are located in front of the train station and are also very close to the city center. Our reception is 24 hours opened and our staff is available for any question. We started the renovation several weeks ago and our hotel is gonna be brand new in few months ! We will... More 

Manchester, United Kingdom
1 review
Reviewed 17 July 2016

The hotel is under renovation, only two floors operational at the moment. Breakfast offered in the reception area which we declined. Room was clean, minimal facilities, twin beds, desk, lamp and hanging space.Reception staff were always cheerful and helpful when requesting information, they directed us to a great place to eat. The location of this hotel is perfect, opposite the... More 

Helpful?
Thank annettewalden1
HotelduFaisan, Responsable réception at Hotel du Faisan, responded to this review

Dear Guest, Thank you for your message. We are renovating all our building and we offer breakfast at the reception or in the room. We still want to offer our customers the option of breakfast in the hotel. Our staff is available any time for any questions. We hope you will come back in the future to see the brand... More 

Sydney, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 July 2016

We were booked into this accommodation as part of a tour group. As soon as we walked in we tried to use the terrible internet connection to try and find an alternate hotel. The floor was dirty, the shower mouldy, the curtains were dusty and torn, the bedspread had crusty white stains on it as did the blanket. There were... More 

Helpful?
1 Thank dankerin
HotelduFaisan, Responsable réception at Hotel du Faisan, responded to this review

Dear Guest, We are really sorry you had such a negative impression of our hotel. Our rooms are cleaned every day and we take pride in satisfying our customers so they spend the best stay possible. This is our priority. We are currently renovating our hotel entirely and we hope you give us a second chance in the future. Best... More 

Wicklow, Wicklow, Ireland
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2016 via mobile

What make this hotel wonderful is the Staff.we arrive early and we greeted by the lovely smiling lady on the desk. He was most helful and even through we were early she allowed us to 'llleave our luggage and come by at 12 to check in. The location of this holet is directly accross from the Garde de St Jean... More 

Helpful?
Thank Larry C
HotelduFaisan, Responsable réception at Hotel du Faisan, responded to this review

Dear Guest, Thank you for your review ! Our reception is 24 hours opened and all our team is available for any question. We try to find out the best to make your stay pleasant. We are located in front of the railway station and are also very close to the city center. Thank you again for your nice comment... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Ideally located in front of the Bordeaux Saint Jean railway station(Departure Hall), in a pedestrian place, our hotel welcomes you 24-hours a day.10 mn away from city center, with direct acces to tramway, you will enjoy discovering the charm of Bordeaux and its region.With its traditional architecture of Bordeaux late 19th century style, our hotel will seduce you : a mix of comfort and modernity, its 62 rooms has been totally refurbished in 2007.All our rooms are decorated in nice and modern colours. ... more   less 

Additional Information about Hotel du Faisan

Address: 28 rue Charles Domercq, 33800, Bordeaux, France
Region: France > Nouvelle-Aquitaine > Gironde > Bordeaux
Price Range: £41 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel du Faisan 2*
Number of rooms: 62
Reservation Options:
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Also Known As:
Arcantis Le Faisan Bordeaux
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Questions & Answers

Here's what travellers have asked, with answers from Hotel du Faisan staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beautiful view on the railway station building if you enjoy urban sights.”
 of 5 bubbles mellemicky, 20 Oct 2016 | Read review
“Even though it is centrally located our room was quiet up on the 3rd floor”
 of 5 bubbles 827pams, 1 Aug 2016 | Read review
“We stayed on 5th top floor and was quite noisy from streets below”
 of 5 bubbles I1430BFanthonyd, 20 Jun 2016 | Read review
“In the corner rooms you have a view over the plaza in front of the railway station”
 of 5 bubbles 336JackB336, 14 Nov 2015 | Read review
“perhaps ask for a room that doesn't face the station as it can be noisy”
 of 5 bubbles dunnejm, 16 Oct 2015 | Read review
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