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Grand Hotel Thalasso & Spa

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Traveller (363)
Room & Suite (182)
Dining (77)
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Overview
  • Excellent72%
  • Very good20%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“direct access”(5 reviews)
“junior suite”(4 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
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Reviews (744)
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58
16
8
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All reviewsdirect accessnespresso machinejunior suiteoverlooking the beachheated seawater poolwell trained staffhotel managementclassic hotelhotel terracegorgeous placethe air conditioninghotel is fantasticfive star hotelcorner roomup to datesized roomrooms are modern
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1 - 5 of 84 reviews
Reviewed 3 weeks ago via mobile

You can’t argue about the location which is exceptional. However the service and the rooms left something to be desired. We had a standard room facing the street. The room was tiny and difficult to maneuver with luggage for two people. The bathroom had no...More

Thank MartinAB
Response from Véronique A, Directeur général at Grand Hotel Thalasso & SpaResponded 2 weeks ago

Dear Mr. MartinAB, Thank you for sharing your feedback following your recent stay at Grand Hotel Thalasso & Spa. One of our goals is for you to enjoy a comfortable and enjoyable stay with us. Based on your review, I can see that this time...More

Reviewed 4 weeks ago via mobile

Nice interiors and nice rooms. Very good location but the service was a bit of let down. One of the receptionist was very pretentious and some of the restaurant staff were simply unhelpful and inattentive. Not what you would expect from this type of hotel.More

Thank ZeAbbs
Response from Véronique A, Directeur général at Grand Hotel Thalasso & SpaResponded 2 weeks ago

Dear ZeAbbs, Thank you for sharing your feedback following your recent stay at Grand Hotel Thalasso & Spa. I am disappointed that we were not given the opportunity to discuss your concerns during your time with us. It is certainly not our intention to have...More

Reviewed 31 March 2018

We enjoyed our stay in this completely renovated but classic hotel, which is in a beautiful location right next to the beach. The staff were very helpful, especially Patrick who was a big help to us! The spa massage treatments, steam room and sea water...More

Thank Teemo56
Reviewed 24 March 2018

Great team, very professional starting from the reception to the concierge. Fantastic place, great view to the Ocean, close by the center of Saint Jean de Luz. Restaurant very good and surprising. Loved the place as soon as we step in.

Thank Jean Pierre B
Reviewed 16 March 2018 via mobile

My first time to st Jean de luz and it won’t be my last. This hotel is fantastic, the staff are amazing, the food sublime and the spa perfect. I was bought this ‘cure’ for 5 days by my son and it has certainly fulfilled...More

Thank Karen W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$187 - US$754 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Saint-Jean-de-Luz
#2 Luxury Hotel in Saint-Jean-de-Luz
#8 Romantic Hotel in Saint-Jean-de-Luz
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$187 - US$754 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Saint-Jean-de-Luz
#2 Luxury Hotel in Saint-Jean-de-Luz
#8 Romantic Hotel in Saint-Jean-de-Luz
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (363)
Room & Suite (182)
Dining (77)
Pool & Beach (21)
Amenities (50)
Questions & Answers
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RickyHertfordshireUK
25 May 2017|
Answer
Response from Véronique A | Property representative |
Dear Mister, We do have an interior pool and thalasso & spa facilities. If you want to stay outside, sun loungers and umbrellas can be rent directly on the beach at different areas. The hotel does not have its own sun... More
0
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barley98
7 May 2017|
AnswerShow all 5 answers
Response from Véronique A | Property representative |
Dear barley98, We would like to thank you for your interest in the Grand Hotel Thalasso & Spa. Further to your request we are pleased to propose you a parking space in our private garage (limited place) with valet parking... More
0
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mariao20162016
7 July 2016|
AnswerShow all 2 answers
Response from Véronique A | Property representative |
Dear Mariao201, The Grand Hotel Thalasso & Spa is suitable for family and children. We offer family rooms with convertible sofa, few connecting rooms and junior suites and suites are able to welcome 4 persons. During... More
0
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Google Translation
Room Tips
"Sea side views are wonderful"
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"Ask for a room with drawers or available shelving if you are staying more than one night!"
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"If they offer you a room with a city views its BS, there is no City View. Just a view of couple houses, their..."
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"Magnificent view of the bay and sea."
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