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Mercure Tours Nord

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#4 of 88 Hotels in Tours
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502 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Balnarring, Australia
Reviewed 20 October 2016 via mobile

Stayed here 2 nights and were impressed by the service at the front desk.... English/ French speaking. Extra helpful. Free parking. Fluffy robes/slippers... double glazing because it is close to station. Noise not a problem. Well done Mercure!!

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1Thank julieanddavid16
Newport
Reviewed 9 October 2016

I was in car park leaving this hotel when I woman ran up to me, and said I had not paid. I told her I had checked in online, and received the bill by email that morning.She said that she would check.I followed her back to reception, where she said it was alright and that I had paid.Her explanation was...

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1Thank janetthegardener
PCordier-Directeur, Accomodation Manager at Mercure Tours Nord, responded to this review

Dear Madam Holder, You write such your feedback of your last stay in our hotel, as you know, we can answer and give our feedback about the situation. First of all, I want to precise that I am the Manager you saw at your departure, so it was not a lie. As you say, I recognized, I made a technical...

Brussels, Belgium
Reviewed 28 September 2016

Perfect hotel for a overnight stay on our way back from Spain. Modern and clean rooms. Good bed. Very nice bathroom. Separate toilet. Free parking. Nice terrace with small swimming pool. Close to the highway but very quietly located ! The restaurant is highly overpriced but that won't stop us from staying here again (planning dinner somewhere else). All by...

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Thank milikab
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review

Dear "Milikab", We very much appreciate your comments regarding your stay at the hotel Mercure Tours Nord. In spite of the price of our restaurant, we hope that your meals was good and that you appreciate them. We don't know what you chose exactly but we propose a daily menu with 3 meals at 25.50€ without drinks. We understand that...

Houston, Texas
Reviewed 21 September 2016

During a two-week road trip in France, we stayed at three Mercure hotels. They were all good value and comfortable. This was the first and was the impetus for us choosing the other two. Comfortable, clean, good staff, parking, decent food. What more could one ask during a driving tour?

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Thank traveler77256
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review

Dear traveler, In the name of MERCURE CHAIN, we want thank you. Your opinion and your point of view are important for all the staff. We try to do our best day by day to satisfy our guest. You are a good ambassor of our HOTELS MERCURE. With Best Regards

Leicester, United Kingdom
Reviewed 20 September 2016 via mobile

Stayed one night en-route through France. Location is in a commercial area by the small local airport. Hotel facilities were great. Checked in on line, so it makes the arrival procedure swift and easy! Sadly it was raining so didn't get chance to use the pool facilities! Room was spacious and very comfortable. Restaurant food was excellent. Beautifully presented and...

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1Thank Jellybaby_Freak
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review

Dear Guest, Please, come back quickly, we will very happy to welcome you again. All our staff want to thank you. We do our best all the day to have feedback like yours. Many thanks. Best regards

Tallinn, Estonia
Reviewed 17 September 2016

We spent 1 night in this hotel with my friends during our short wine trip to Loire Valley. Location in suburb wasn't the best for us - far away from center, although it was very quiet surrounding and it was ok. Welcome in reception was professional and we has got our keys very fast. Room was medium sized, clean and...

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Thank ixxx
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review

Dear Guest, Many thanks to share your point of view, and your compliments. As you write it, our hotel is situated in the suburd of Tours, but our parking is free, that is not the case in the city center. And thanks to our location, we can have an outside swinmming pool. Very pleasant, above all during these warm days....

Veldhoven, The Netherlands
Reviewed 7 September 2016

Intended to have a short stay here, and ended up staying over 12 hours in order to use the pool! Check in staff proposed we have dinner at the hotel and "rushed" us in at the last minute, which led to a chaotic but good tasting dinner. The area for breakfast the next morning was too small for the number...

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Thank Moyra M
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review

Dear Madam, thank to share your experience and your opinion. We are glad that your stay was good and sorry for lack of places in the breakfast, above all just front of the buffet. We will think about that for the next summer. We hope, you will come back soon. With Best Regards.

Luxembourg City, Luxembourg
Reviewed 6 September 2016

This was a late night arrival during a road trip. Welcome was perfect and the room was ready for the four of us to go straight to bed. In the morning, breakfast was well stocked and not too busy. Maybe missing a little cosyness (being too close from the hotel lobby). Closed parking during the night was a plus as...

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Thank JU911
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review

Dear Guest, we very much appreciate your comments regarding your stay in our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Best regards.

Chester, United Kingdom
Reviewed 22 August 2016 via mobile

We stayed here for a short break with my family and this hotel exceeded our expectations. It's big, clean, with great customer service. Checking in was super fast. We had dinner there and the food was great quality. We also had a great time in the pool as the weather was really warm. Great choice, very pleasantly surprised!

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Thank claudiamorenosuarez
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review

Dear Madam, Thank you so much for this great review. We are happy to be a "pleasant surprise". Next time, it won't be a surprise anymore, but be sure we'll do our best to make your stay at least as good as this one. Kind regards.

London, United Kingdom
Reviewed 7 August 2016

Excellent Check in - rooms allocated and the lady picked up that we had made a mistake on the booking - so arranged for a colleague to come straight up and set up the sofa bed. Newly refurbished rooms - good bed, excellent shower. Swimming pool. All you need for a Family stop over.

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Thank Workingmother3
PCordier-Directeur, Directeur général at Mercure Tours Nord, responded to this review

Dear Madam, Thank you very much for this great review. Indeed, the staff is doing his best everyday, to provide a quality stay to each guest, meeting your expectations. We are glad you enjoyed the service, the room and all the equipments. See you soon. Kind regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located in a quiet district only ten minutes from the city centre and the airport, the hotel Mercure Tours Nord offers spacious, air-conditioned rooms. In he heart of the Loire valley, this modern hotel combines the practical with the enjoyable. Workingseminars and family leisure breaks. But whether you're travelling on business or for pleasure, enjoy a moment of peacefulness. At the end of the day, enjoy a meal on the restaurant terrace, in green surroundings. ... more   less 

Additional Information about Mercure Tours Nord

Address: 11 rue de l Aviation, 37100, Tours, France
Region: France > Centre-Val de Loire > Loire Valley > Tours
Price Range: £68 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Tours Nord 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Mercure Tours Nord Hotel Tours
Accor Tours Nord
Hotel Style:
#2 Luxury Hotel in Tours
#2 Romantic Hotel in Tours
#3 Family Hotel in Tours
#5 Business Hotel in Tours
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Tours Nord staff and other travellers.
4 questions
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Questions? Get answers from Mercure Tours Nord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a ground floor room if you have a pet with you”
 of 5 bubbles janetthegardener, 9 Oct 2016 | Read review
“Not near the elevators (they seem to have a bounce problem and make quite some noise as they stop at each floor)”
 of 5 bubbles moyram327, 7 Sep 2016 | Read review
“no idea as we just booked in and went to the room”
 of 5 bubbles 535christophert, 5 Dec 2015 | Read review
“not one really!”
 of 5 bubbles sealover1a1, 14 Oct 2015 | Read review
“Superior Room”
 of 5 bubbles superraxx, 27 Sep 2015 | Read review
5 of 5
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