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Alliance Hotel Tours Centre

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Alliance Hotel Tours Centre
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253 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Reviewed 29 September 2016

Where to start! Couldn't find parking on arrival so phoned hotel to ask for directions - was put on hold and then just left. Getting into the car park is a job in itself and the number and size of spaces are a joke. The price I paid was far too high for the quality of the hotel. Room was...

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1Thank Gerry D
Glasgow, United Kingdom
Reviewed 18 September 2016

I had to stay in this hotel while attending a conference in Tours. Unfortunately I was located in a smoking room (I detest the smell of tobacco smoke never mind the smell of stale tobacco smoke) which was on the top floor. Nevertheless, the feature of this hotel that made a night here intolerable was that the air conditioning unit...

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1Thank 957traveller1
Madrid, Spain
Reviewed 24 August 2016

Although Booking.com guarantees best price, when we booked this hotel with them last week, we paid 8 euros more than with Hoteles.com for the same night.. We complained to Booking.com, but have not received a satisfactory response. They only asked if we wanted to change our reservation! Totally absurd, as we had already spent the night there. We will certainly...

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1Thank 578natalien
directeur_tours, Directeur général at Alliance Hotel Tours Centre, responded to this review

Dear 578natalien, Thank you for sharing your feedback regarding your reservation. For your next booking, don't hesitate to call the hotel directly. You will have the best price garantee. We hope to get a chance of hosting you again. Best Regards

Toronto, Canada
Reviewed 14 July 2016

Again another hotel in France where you can hear everything while in your room at night trying to sleep. I don't understand how a sound proof door cannot be installed. Breakfast was hilarious as well as the waiters kept cleaning up after every single move made by anyone. I felt like I was being watched constantly. But ok for a...

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Thank John L
directeur_tours, Directeur général at Alliance Hotel Tours Centre, responded to this review

Sir, Madam, Thank you for sharing your feedback regarding your stay with us. We are deeply sorry, we fell below your expectations. You can be sure your comments will be forwarded to the appropriate department We would hope that you give us another chance to make you stay as best as it can be Best Regards.

UK
Reviewed 30 June 2016

The hotel is very close to the station (Tours station and not St Pierre des Corps - there is a big difference) and very good. The meals are good, the rooms are very clean and the whole hotel is good. The centre of Tours is only a few steps away. The hotel provides on-site parking but you had better hope...

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Thank TangramUK
directeur_tours, Directeur général at Alliance Hotel Tours Centre, responded to this review

Sir, Madam, We would like to thank you for this nice comment. We are glad to read that you really appreciated your stay with us, the cleanliness and the meals. We hope to welcome you again in the future. Best Regards.

Durham, England, United Kingdom
Reviewed 23 June 2016

was rated as 4 star but did not deserve it. Rooms were spacious and clean but only 1 milk each for drinks and paper cups. Very thin plastic glasses in bathroom not much good if you like to drink water. The restaurant was closed on a Saturday and Sunday, the bar was not manned so you had to ring for...

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Thank Barbara B
directeur_tours, Directeur général at Alliance Hotel Tours Centre, responded to this review

Sir, Madam, Thank you for sharing your feedback regarding your stay with us. We are deeply sorry, we fell below your expectations. The bar is open the week-end. If there is nobody at the bar, you can call the reception. About the milk, if you needed more, you could ask to the restaurant or at the reception . We would...

Melbourne, Australia
Reviewed 6 June 2016

I stayed at the Alliance Hotel in Tours for 2 nights recently. Being right next to the train station makes travelling very easy, and within a 10-15 minute walk, you will find yourself in the Old Town with a variety of restaurants and bars along Rue du Commerce and Place Pomereau. The hotel is a large establishment with a large...

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Thank sabrinadefry
directeur_tours, Directeur général at Alliance Hotel Tours Centre, responded to this review

Sir, Madam, Thanks a lot for your comment regarding your say with us. We are conscious that our rooms need a refresh but thank you for your comment. We will share it your with the cleaning service. We are glad to read that everything went well for you and that you appreciated the hotel. Hope to see you again soon....

Dallas, United States
Reviewed 27 May 2016

Within easy walking from train station - 5 minutes Convenient to old city and river. Traffic can be noisy and room comfortable. Services tour groups and has good restaurant with convenient breakfast buffet.

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Thank Phillip G
directeur_tours, Directeur général at Alliance Hotel Tours Centre, responded to this review

Thank you for yout recent comments about our Hotel. As you could see, the hotel is in the downtown, so it's possible that the environment was noisy. We hope to see you again. Best Regards.

Woking, United Kingdom
Reviewed 25 May 2016

The hotel is well located in the centre by the train station. The old town is further afield though. The air conditioning doesn't work & the room got very hot so it was necessary to open the window to cool the room down.

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Thank Katrina W
directeur_tours, Directeur général at Alliance Hotel Tours Centre, responded to this review

Thank you for sharing your feedback below your stay with us. We are deeply sorry we fell below your expectations We understand your disappointment we shared comments to the technical team to solve problems encountered during your stay. We would hope that you give us another chance to make your stay as best as it can be. Best Regards.

South West England, United Kingdom
Reviewed 16 May 2016

Stayed here for three nights in early May, just as the early summer arrived in France. Unfortunately this meant the hotel had not been prepared for people wanting to use the air conditioning and it wasn't working! The only option was to open the windows... which seeing as we looked out over the railway station meant a noisy night. They...

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Thank AGuide
directeur_tours, Directeur général at Alliance Hotel Tours Centre, responded to this review

Thank you for sharing your feedback regarding your stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accomodations. The hotel hasn't got a rock and roll theme. It's a "Live and Life" theme with some music. And the bar closed at 11pm. You can be sure your comments will be forwarded...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of the Vallee de la Loire and in the center of the city of Tours. Our hotel offers many advantages for business and holidays stays. The TGV train station and Le Vinci international convention center are within walking distance. Close to the hotel you can discover : Place Plumereau with its famous 11th century half-timbered houses, the St Gatien cathedral and the Basilica St Martin. The shopping area : Bordeaux and National streets are 5 min walking distance from the hotel. ... more   less 

Additional Information about Alliance Hotel Tours Centre

Address: 15 rue Edouard Vaillant, 37000, Tours, France (Formerly Holiday Inn)
Region: France > Centre-Val de Loire > Loire Valley > Tours
Price Range: £46 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alliance Hotel Tours Centre 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Tours City Centre Hotel Tours
Tours Holiday Inn
Hotel Style:
#6 Luxury Hotel in Tours
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Questions & Answers

Here's what travellers have asked, with answers from Alliance Hotel Tours Centre staff and other travellers.
4 questions
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Questions? Get answers from Alliance Hotel Tours Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on the top floor and ask for a non smoking room if you are a non smoker”
 of 5 bubbles 957traveller1, 18 Sep 2016 | Read review
“Rooms facing the street will provide a better view than those facing the train lines.”
 of 5 bubbles sabrinadefry, 6 Jun 2016 | Read review
“Rooms on railway side may be less noisy”
 of 5 bubbles 783phillipg, 27 May 2016 | Read review
“Not the station side”
 of 5 bubbles 744katrinaw, 25 May 2016 | Read review
“I've stayed there twice in rooms facing the tracks, so noise is not a problem.”
 of 5 bubbles BoBrinck, 14 Jan 2016 | Read review
5 of 5
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