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Mercure Paris Centre Tour Eiffel

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4,243 Reviews from our TripAdvisor Community

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Showing 2,438: English reviews
Sao Paulo, Brazil
Reviewed yesterday NEW

Very well located, near to the Eiffel Tower and the Bir-Hakeim Bridge and Metro Station. The staff is friendly and helpful. The breakfast is well served. The room is comfortable and clean. The wifi is good.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank EMiyakawa
San Salvador, El Salvador
Reviewed 5 days ago NEW

A really good hotel and excellent customer service! it is located in a strategic part of Paris, is just 5 min walk from the Eiffel Tower and what I liked the most is the customer service at the reception, there's one guy name Guillermo, he was really nice with us! He explained us where to go and how to get...

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Helpful?
Thank Majo V
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Majo V, Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris Centre Tour Eiffel. What an absolute delight to read such positive comments, especially regarding our staff and in particular Guillermo. It will be a real pleasure to share your kind words with him, such praise is always highly rewarding...

Norwich, United Kingdom
Reviewed 6 days ago NEW

I stayed here for my 21st birthday and 2 year anniversary with my boyfriend. As soon as we arrived, reception staff upgraded us to a premium room which was wonderful, clean and had everything you needed. We even had a view of the Eiffel Tower!! They also sent complimentary macaroons to the room which was very sweet of them. Over...

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Helpful?
Thank JasmineJonas
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear JasmineJonas, Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris Centre Tour Eiffel. What an absolute delight to read such positive comments, especially regarding our staff. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding and motivating for the teams....

Mississauga
Reviewed 6 days ago NEW

I recently went to Paris to celebrate a big birthday. I had been to Paris before but had never been in winter and I had never stayed in such a central location. Well, I must say that neither disappointed. Winter is very different in Paris than in North America. Yes it was cool and rainy at times but Paris does...

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Helpful?
Thank Lucille A
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Lucille A, Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris Centre Tour Eiffel. What an absolute delight to read such positive comments, especially regarding our staff. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding and motivating for the...

FRANCE
Reviewed 6 days ago NEW

3 night in a confortable Room , clean and spacious for this category. Not really 4 star : plastic synthétic bathroom , shower gel dispenser , towel of meduim quality. Breakfast with good product but not enough choice

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Helpful?
Thank Zailachi
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Zailachi, Thank you for taking the time to share your experience with us following your recent stay here at the Mercure Paris Centre Tour Eiffel. I am pleased to read that you did enjoy your stay. However I do regret to learn of your disappointment regarding the in room amenities and the breakfast. Please be assured that your comments...

Baltimore, Maryland
Reviewed 6 days ago NEW

I visited Paris this month for 4 days. The weather was overcast and cool, but Paris is still a beautiful place. My daughter and i stayed at Mercure near the Eiffel Tower. I could not see the tower from my room, but as soon I walked out of the hotel I was treated with a beautiful site. The hotel itself...

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Helpful?
Thank todd g
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear todd g, Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris Centre Tour Eiffel. What an absolute delight to read such positive comments, especially regarding our staff. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding and motivating for the...

Melbourne, Australia
Reviewed 1 week ago

Booked this hotel in October, direct with the website as they claim to beat any other price you find by 10% - all you have to do is email them screenshots using the form on the website. Turns out this is a total lie. When I hadn't heard anything by mid-December for my stay in January, I emailed them. Didn't...

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Helpful?
Thank rebekkap
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear rebekkap, Thank you for taking the time to write a review of our property. We are attached to the quality of service delivered to our guests, and this is why we are grateful for this return of experience you sent us. Be sure that our teams have been informed about your feedback, and that actions will be planned in...

Oakland, California
Reviewed 1 week ago

We just returned from a 7 night stay at Hotel Mercure Eiffel Tower & overall, I was very satisfied. We had a standard room with a view of the back of the building, facing a quiet street & some other Hotels. The lobby & entry were nice, the elevators were in good condition, the Hotel was clean & it felt...

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Helpful?
Thank M G
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear M G, Thank you for your positive and complete review following your recent stay here at the Mercure Paris Centre Tour Eiffel. What an absolute delight to read such positive comments, especially regarding our staff. I am pleased to read that you enjoyed your stay, making the most of our convenient and central location and the facilities that we...

Sydney, Australia
Reviewed 2 weeks ago via mobile

We loved our 4 night stay. You must book a privilege room suite with Eiffel Tower view. We opened our curtain on arrival and could barely believe our eyes. There was the tower!!! Very comfortable room - on the small side but so is everything in Paris. Wonderful shower facility. Complimentary drinks at mini bar appreciated. The doormen were wonderful,...

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Helpful?
Thank Popsters
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Popsters, Thank you for your wonderfully positive and complete review following your recent stay here at the Mercure Paris Centre Tour Eiffel. What an absolute delight to read such positive comments, especially regarding our staff and in particular the reception. It will be a real pleasure to share your kind words with them, such praise is always highly rewarding...

Reviewed 2 weeks ago

Booked for the hotel, I rang them a few days before hand if we could check in early, I was told it was fine. When we turned up, was told to came back in 2 hours timer (3pm Paris time). After 2 hours sight seeing, came back, the room still wasn't available and waited for another hour before we could...

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Helpful?
Thank Vien N
Eric R, Directeur général at Mercure Paris Centre Tour Eiffel, responded to this review

Dear Vien N, Thank you for taking the time to write a detailed review of our property. Please accept my deepest apology for the inconvenience you experienced at check. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Again, I do apologize and regret that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A few steps from the Eiffel Tower and the Trocadero, the Mercure Paris Centre Tour Eiffel is a 4 star hotel to discover, in the center of Paris. Completely renovated, the hotel offers contemporary and functional rooms with free WIFI. For a business trip, family or a romantic weekend in Paris, the hotel offers standard rooms, Privileges rooms and Junior Suites some with views of the Eiffel Tower. ... more   less 

Additional Information about Mercure Paris Centre Tour Eiffel

Address: 20 rue Jean Rey | Cedex 15, 75015 Paris, France
Region: France > Ile-de-France > Paris
Price Range: £123 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Centre Tour Eiffel 4*
Number of rooms: 405
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR, Travelocity, Priceline, Hotwire and Jetsetter so you can book your Mercure Paris Centre Tour Eiffel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Paris Suffren Tour Eiffel Hotel Paris
Mercure Tour Eiffel Suffren
Hotel Style:
#282 Luxury Hotel in Paris
#425 Family Hotel in Paris
#454 Romantic Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Centre Tour Eiffel staff and other travellers.
148 questions
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Questions? Get answers from Mercure Paris Centre Tour Eiffel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a stroll over to Champs De Mars for a picnic.”
 of 5 bubbles MG431, 10 Jan 2017 | Read review
“It's worth the upgrade to superior rooms for the mini-bar and bathrobes”
  • Privilege room with bathrobes & slippers
 of 5 bubbles martino693, 3 Jan 2017 | Read review
“High floor & take an upgrade for a view if you have the choice.”
 of 5 bubbles LiamJMcWee, 29 Dec 2016 | Read review
“get breaky an Wifi inc in ur deal...... and get high as possible..”
 of 5 bubbles deanc163, 7 Dec 2016 | Read review
“Choose a high room with Tower view, so worth it.”
 of 5 bubbles 2Southerners, 3 Dec 2016 | Read review
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