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Mercure Paris 19 Philharmonie La Villette Hotel

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Traveller (159)
Room & Suite (81)
Dining (6)
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Overview
  • Excellent14%
  • Very good38%
  • Average29%
  • Poor12%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (795)
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1 - 5 of 220 reviews
Reviewed 7 April 2018 via mobile

The manager Marie is the rudest manager I ve seen. After making the booking online and calling to confirm the booking, she refused to let one of our passengers in the room. After travelling for over 23 years never experience such appaling customer service. A...More

1  Thank honym
Reviewed 1 April 2018

Close to a metro station and multiple restaurants, both takeaway and eat in. It was lovely and quiet and generally the female reception staff were very helpful. The bed was lovely and comfortable and the blackout curtains were very useful. Although a fair way from...More

Thank Amber K
Reviewed 10 March 2018

My girlfriend and I had a great experience staying at this hotel during a recent trip to Paris. There are nice restaurants nearby, as well as a small grocery for wine and food. The Metro is very close, and we were easily able to get...More

2  Thank Stephen H
Reviewed 9 February 2018 via mobile

Having stayed in a few Mercure hotels this one was certainly consistent, the room was comfortable, clean and with suitable facilities. The heating in the room didn’t work properly so was blowing excess cold air instead so it was cold initially but soon warmed up...More

Thank Sarah E
Response from charlotte F, Front Office Manager at Mercure Paris 19 Philharmonie La Villette HotelResponded 25 February 2018

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours, Charlotte FOSTER - Front Office Manager

Reviewed 23 January 2018 via mobile

Very very good service. Stuff very polite and helpful for eth y need. Wifi good. Parking in the hotel so very comfortable. Brrakfast same every day so this maybe can be changed a little bit. All rest great.

Thank trinityfox1983
Response from charlotte F, General Manager at Mercure Paris 19 Philharmonie La Villette HotelResponded 25 February 2018

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours, Charlotte FOSTER - Front Office Manager

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$100 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#481 Luxury Hotel in Paris
Room types
Suites, Accessible rooms, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#481 Luxury Hotel in Paris
Room types
Suites, Accessible rooms, Non-Smoking Rooms, Family Rooms
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Traveller (159)
Room & Suite (81)
Dining (6)
Questions & Answers
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Newmanchu
3 July 2016|
Answer
Response from charlotte F | Property representative |
Dear Guest, We have a parking, the cost is 25.00 € per day. We stay at your disposal for any further enquiry. Best Regards, Charlotte FOSTR Front Office Manager
0
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Google Translation
Vili I
25 April 2015|
AnswerShow all 2 answers
Response from charlotte F | Property representative |
Good afternoon, We are located just in the front of the Philharmonie, Cité de la Musique, Cité des Sciences, Grande Halle. There are some shops around the hotel. Also from the hotel you can go by tram to the Millenaire... More
0
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Google Translation
Room Tips
"We stayed on the 4th floor. It was a fine location as far as we were concerned."
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"ask to check the room before it's allocated."
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"Book for room only, there are plenty good restaurants around for breakfast and dinner."
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"Ask for a room high up"
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