Dear Madame, Dear Monsieur, We have noted your request. If the room will be ready at lunchtime, it will be a pleasure to help you with the early check in. It depends though on the availability of the hotel the date of your arrival. We do have a luggage room there we will store your luggage. The luggage will be at your room as soon it will be ready. Also, take not that you have our wellness area, with the swimming pool and the hammam, at your disposal and for your pleasure. We also have a facility room, with shower, available for our guests. In any case, we assure you that we will take very good care of you and will do our best to have your room available as soon as possible! Kind regards, The Front Desk team

Dear Guest, Yes, we do have BBC channels: "BBC One Lon", "BBC 2 En" and "BBC One West". Warm regards, Marina The front desk team

Dear Ken_0327, Thank you for the opportunity to expose here our conditions of resevation & payment. About your question, is very simple: for the flexible rates (modifiable and cancellable 48 hours before noon, by written), we demand a guarantee, which means an available credit card number and its expiry date. As a guarantee, we consider a valid pre-authorisation corresponding to the amount of the first night of the stay (for the Master Cards and Visa Cards) or a valid card number and its expiry date for the American Express cards. No charges are made before your arrival, with the only exception of a late cancellation of your booking or a no show, when, according to our policy of cancellation, we proceed to the debit of the amount of the 1st night of your stay. For the NANR rate (non-refundable, non modifiable), we require full pre-payment at the moment of the reservation. Also, for security reasons, the credit card given to settle the stay will be imperatively requested at the check-in. Otherwise, we reserve the right to cancel the reservation. Should you decide to offer a stay to one of your beloved, it is also possible. For further details, feel free to contact us directly by phone (+33 1 53 89 14 14) or by e-mail. We invite to always book directly with us (by phone, by e-mail or on our website): we promisse you the best rates and we offer you the breakfast. We are as flexible as we can and we look after our guests' best interests! In any case, we assure you the highest quality of service and all our attention, to make your journey in Paris unforgettable. With our best wishes to you, Marina The front desk team

Dear Madame Lockwood, Thank you for your message. We can propose a baby cot for your child, given his/her age. Also, you can opt for a suite, where you will find a pull out bed (sofa bed), if you think this is a better option for your baby. Let us know what suits you better, so we can prepare your next stay with us. Kind regards, Marina The front desk team

Dear Guest, Thank you for thinking of us! Here you have the room categories that can have a balcony: Some of our Deluxe rooms, some of our Suites also. Our two Prestige rooms have a private terrace, with a fabulous view above Paris (for more piscutres, please visit our site). I remain at your disposal for further information. Kind regards, Marina The front desk team