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Hotel Soft

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Hotel Soft
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1,025 Reviews from our TripAdvisor Community

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Showing 586: English reviews
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Bangor, N Ireland
Reviewed 4 days ago NEW

We were flying to Paris for the rugby and wanted a hotel near Gare Du Nord. However, we were also tagging on a couple of days so wanted somewhere nicer than the busy area round the station. And we found it. Hotel Soft was a great find. The staff were all extremely friendly, the hotel is spotlessly clean, and our...

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Helpful?
Thank markjohn2001
Dudley, United Kingdom
Reviewed 1 week ago

Staff so friendly and polite,especially Dahmane who helped us so much with directions.Dahmane even booked taxi for us to go to moulin rouge,don't know what we would have done without him,thank you.nothing was too much trouble for any of the staff. Would recommend this hotel to anyone going to paris for first time,especially if you need help getting around.gare du...

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Thank mandymoore58
Hotel-cmanager, Directeur général at Hotel Soft, responded to this review

Dear Client, Thanks for sharing the experience of your stay at Hotel Soft. It is always a pleasure to read the comments of satisfied clients. Their satisfaction is our best reward. I will not miss to convey your kind words to the team, especially Dahmane. We have been thrilled to assist you in your moves around the city. As you...

Reviewed 2 weeks ago via mobile

A good hotel in Paris with great team of receptionists, an especial grateful for Toofac who helped us a lot. I recommend for people who are interested in comfort and cost-benefits. Good location and extremely near to Gare the Nord (the main station of Paris).

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Thank Bruno A
Hotel-cmanager, Directeur général at Hotel Soft, responded to this review

Dear Bruno, Thank you for this agreable feedback concerning your stay in Hotel Soft in Paris. First of all, we thank you for your nice comment in respect of Toufik. The whole team spares no effort to make your stay pleasurable. We're proud you enjoyed all the comfort of our contemporary designed hotel at an unbeatable price. As you noticed,...

Reviewed 3 weeks ago via mobile

We stayed here for 3 nights for my 21st birthday and it was great. The staff were so friendly and made us feel welcome, recommended places for us to go and made us feel comfortable. I had a terrible cold the entire time and made sure I got enough honey and lemon ha!! Hotel is so close to the metro...

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Helpful?
Thank MelissaAllen_24
Hotel-cmanager, Directeur général at Hotel Soft, responded to this review

Dear Melissa, Thanks for this very charming review on the occasion of your birthday celebration at Hotel Soft, Paris. The entire team joins me in thanking you for your kind words about the service delivered. Such encouraging comments impel us to do even better. All our guests deserve particular attention. We have been pleased to assist you. We hope that...

Reviewed 16 January 2017 via mobile

Came across the hotel on booking.com after a terrible stay at a nearby hotel. The check in was quick and the lift was tiny. The bed in the room was big and comfortable. Was surprised that the bathroom came with a bathtub. The heated towel racks made sure that we had warm and dry towels which was helpful during the...

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Helpful?
Thank Marrisa I
Hotel-cmanager, Gérant at Hotel Soft, responded to this review

Dear Marrisa, Thanks for your review of your stay at Hotel Soft. Indeed, the Gare de l'Est and Gare du Nord are next to our hotel and very convenient for excursions in Paris. We are delighted to know that you spent enjoyable moments among us. We are pleased to have filled your expectations. Your mention on the comfort and easy...

Wakefield, United Kingdom
Reviewed 4 January 2017 via mobile

The hotel is just off a Main Street and a short walk from Chateau D'Eau Metro stop so is well located to access all of Paris using Metro trips. The staff are particularly friendly and helpful. The always available free teas and coffees in the lobby (where you eat breakfast) is welcoming. The room was not large but was comfortable...

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Thank Nigel B
Hotel-cmanager, Gérant at Hotel Soft, responded to this review

Dear Nigel, Thanks for posting this review related to your stay at Hotel Soft. In fact, we are advantageously located in a zone of transportation close to railway stations Gare de l'Est and Gare du Nord plus 3 metro lines enabling to move around Paris easily. We are thrilled that you enjoyed the service and quality of reception. Your mention...

Lincoln, United Kingdom
Reviewed 23 December 2016

A wonderful hotel, cosy and comfortable. The room we stayed in was beautifully decorated and the hotel was clean and modern. All the staff were so friendly and helpful, they made our stay there even more enjoyable. I would (and will) recommend this hotel to anyone wishing to stay in Paris.

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1Thank Melanie L
Hotel-cmanager, Gérant at Hotel Soft, responded to this review

Dear Melanie, Thanks for sharing your excellent experience at Hotel Soft. The whole staff sends you their warming greetings for your kind testimony. We are delighted to have made you live an enjoyable stay. Thanks for mentioning your satisfaction with your room in terms of comfort, cleanliness and decoration. We look forward to welcoming you again for another pleasant experience...

Reviewed 16 December 2016

I chose this hotel due to two reasons first it had rating on tripdvisor and second it is located very well in the city, metro station are just short walk. The staff at the hotel is very courteous and helpful. Although there is hardly any room service but the supermarket nearby can take care of essentials. We had return flight...

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Thank Shiv G
Hotel-cmanager, Gérant at Hotel Soft, responded to this review

Dear Client, We thank you for the time taken to share the experience of your comfortable stay at Hotel Soft. You made a wise choice by deciding to make our hotel your base for your Parisian trip. The entire staff sends you their greetings for your kind words. It was indeed a delight to keep your luggage in our secured...

Reviewed 9 December 2016

Last november with my girlfriend i travelled to Paris in order to visit one of my favourite place. I booked in hotel Soft, this hotel is near the underground of Gare de l'Est and not so far from the foremost attractions. We stayed 5 days and everything was romantic. Althought the little dimension, our room was cleaned every day as...

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Helpful?
Thank Luca S
Hotel-cmanager, Gérant at Hotel Soft, responded to this review

Dear Luca, It's very kind of you to post this nice review about your stay at Hotel Soft in Paris. Our entire team appreciates your compliment regarding the service. The acknowledgement of our clients for the work accomplished is a big source of motivation. As you noticed, we're well served by public transport with Gare de l'Est and Gare du...

London, United Kingdom
Reviewed 1 December 2016

We stayed three nights at SoftHotel close to Gares del Est and Nord. Concierge help from Dahman and Toufik was extremely helpful. We purchased 3 day Metro tickets and were quickly and cheaply to Louvre, Eiffel, Seine, Notre Dame, Sacre Coeur and other places.Many good Bistros are nearby for evenings where service is also very good. We recommend HotelSoft highly

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Thank david35beer
Hotel-cmanager, Gérant at Hotel Soft, responded to this review

Dear Guest, Thanks for the time taken to share your gorgeous three night experience at Hotel Soft. Dahman, Toufik and the entire team appreciate your compliment regarding the service. The acknowledgement of our clients for the work accomplished is a big source of motivation. It is a pleasure to know you enjoy your excursions through the city. As you remarked,...

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Staying in Canal Saint-Martin

Neighbourhood Profile
Canal Saint-Martin
The tree-lined Canal Saint-Martin is the focal point of one of the most romantic and hip areas of Paris. Watch boats travel along the canal while lovers and friends take in the atmosphere from the banks or the bridges. Evenings see hoards fill the embankments to drink wine and enjoy good company. The colder days lead people to hipster bars, cozy restaurants, and concert spaces. Those who are more adventurous may explore hidden gems down nearby streets, from local bars to futuristic architecture. With its enriching mix of people of all ages and backgrounds, this neighbourhood has a dynamic, inspiring vibe.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Contemporary and inviting all at once, the new Hotel SOFT welcomes you just a few steps from Gare de l’Est, between Place de la Republique and Saint Martin Canal. We provide a centrally-located haven, in a quiet street.Our three promises: a “soft” atmosphere to welcome you warmly into our contemporary designed hotel, - a “soft” night : everything you need for a good night’s sleep (large bed, cleanliness, free Wi-Fi etc.) and a “soft” price (good value for money in Paris). ... more   less 

Additional Information about Hotel Soft

Address: 52 B rue des Vinaigriers, 75010 Paris, France
Region: France > Ile-de-France > Paris > Canal Saint-Martin
Price Range: £64 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Soft 3*
Number of rooms: 31
Reservation Options:
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Also Known As:
Soft Hotel Paris
Hotel Style:
#399 Romantic Hotel in Paris
#402 Family Hotel in Paris
#428 Business Hotel in Paris
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Soft staff and other travellers.
19 questions
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Liverpool, United Kingdom
3 months ago
6 months ago
6 months ago

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Questions? Get answers from Hotel Soft staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Better view from the top...”
 of 5 bubbles Paula_Meldrum, 1 May 2016 | Read review
“we stayed on floor 5, very quiet”
 of 5 bubbles Robwoods, 14 Apr 2016 | Read review
5 of 5