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Mercure Carcassonne La Cite Hotel

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Traveller (375)
Room & Suite (194)
Dining (59)
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Overview
  • Excellent30%
  • Very good49%
  • Average16%
  • Poor4%
  • Terrible1%
Travellers talk about
“old city”(92 reviews)
“privilege room”(22 reviews)
“walled city”(43 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,646)
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170
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29
5
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170
297
106
29
5
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All reviewsold cityprivilege roomwalled cityfree parkingswimming poolminute walkla citegood sizenespresso machineexcellent locationbreakfast buffetcar parkcassoulettea making facilitiesmain entrancelovely hotelwalk in shower
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1 - 5 of 607 reviews
Reviewed yesterday

We stayed one night at this hotel as part of a touring holiday in 2017, and as we liked Carcassonne so much we decided to spend two nights of our holiday this year, one of which was our 25th wedding anniversary. We were happy with...More

Thank Maria646
Reviewed 2 days ago via mobile

Arrived to find room not ready although we arrived 3 hours after check in. Told it would be a 40 min wait went back after 40 mins to be told it would be another 30 mins. A temp room or complimentary drink would have been...More

Thank GlennBoston_MA
Reviewed 1 week ago

The Hotel is well situated 5 minutes walk from the Old City. Our room was clean, well furnished and the bathroom was well stocked. Reception and departure efficient. Dinner was overpriced and the food was of poor quality; raw duck and frozen vegetables. Breakfast was...More

Thank ericdelondre
Reviewed 2 weeks ago via mobile

Grumpy wait staff at breakfast and key locks to room doors did not work on 4 different occasions. Not sure it is worthy of 4 stars. Also, no cappuccino at breakfast. Are you kidding me....On the other hand, the location is excellent and beds were...More

Thank DeltaMilesRule
Reviewed 3 weeks ago via mobile

This hotel is just a short walk from the spectacular walled city. The architecture, turrets, and cobblestones are impressive. Yes, you can buy kids’ Renaissance costumes inside the city, but there are also many purveyors of lavender and olive oil products and a wonderful store...More

Thank Libertyvillian
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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$139 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Carcassonne Center
#6 Romantic Hotel in Carcassonne Center
#7 Luxury Hotel in Carcassonne Center
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$139 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Carcassonne Center
#6 Romantic Hotel in Carcassonne Center
#7 Luxury Hotel in Carcassonne Center
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (375)
Room & Suite (194)
Dining (59)
Pool & Beach (29)
Questions & Answers
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Ian E
31 January 2018|
AnswerShow all 6 answers
Response from Jane k | Reviewed this property |
HI, we arrived by coach as we were on a tour. Sorry I can’t answer your question. But you will totally love the area!
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Inchconnachan
27 November 2016|
AnswerShow all 11 answers