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Best Western Hotel Le Donjon

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Traveller (702)
Room & Suite (277)
Dining (40)
Overview
2 rue du Comte Roger Cite Medievale, 11000 Carcassonne Center, Carcassonne France See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,558)
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910 results
Traveller rating
372
378
103
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20
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LanguageEnglish
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372
378
103
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20
Show reviews that mention
All reviews main building within the walls car park old city small van inside the city walls hotel staff narrow streets lovely hotel hotel parking cassoulet deluxe room the air conditioning garden room amazing location free parking lovely garden
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1 - 5 of 910 reviews
Reviewed yesterday

We easily found the parking lot and were greeted warmly. Agreed to pay the 20euro for one night in this lot. A porter took our bags to our room and we easily walked into the old Cite. Had some lunch and then checked into our...More

Thank LoveToTravel524
Reviewed 4 days ago

GPS wasn´t enough to find the collective parking outside the ramparts, that works for all the hotels inside. We had to ask locals and still had a hard time. Once we found the parking place, we got in a very small car that fits the...More

Thank RicherTrips
Reviewed 4 days ago

Expensive and over priced. Hotel understaffed, Rooms not cleaned properly, towels not replaced when requested, dirty cups left in room for days. Lighting in rooms abysmal and generally no warmth and friendliness. Bottled water provided in room on arrival but when I queried why none...More

Review collected in partnership with Best Western
Thank bcross616387
Reviewed 1 week ago

There is surprisingly little accommodation in the old city. We were placed in the annexe which proved to be no problem. The good sized room was good standard with everything you’d expect inclu en-suite, TV, coffee making, fridge, safe, etc. Everything nice and clean. Staying...More

1  Thank phils_dad
Reviewed 1 week ago via mobile

Wonderful 2-night stay in the Cité. this hotel was wonderful, we stayed in a room in the courtyard - lovely walk out to a small square with lovely plants. the room was lovely with a large bathroom and very comfortable bed (only slight downside was...More

1  Thank kehoec3
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$102 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Carcassonne Center
#6 Luxury Hotel in Carcassonne Center
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Carcassonne Center
#6 Luxury Hotel in Carcassonne Center
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (702)
Room & Suite (277)
Dining (40)
Pool & Beach (1)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Nearby
Nearby HotelsSee all 41 nearby hotels
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Pont Levis Hotel - Franck Putelat
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Nearby RestaurantsSee all 350 nearby restaurants
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Le Trencavel Bistro
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La Table d'Alais
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Nearby AttractionsSee all 103 nearby attractions
Cathar Castles
750 reviews
.03 miles away
Chateau et Remparts de la Cite de Carcassonne
5,468 reviews
.04 miles away
Chateau Comtal
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Eglise Saint-Nazaire
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Questions & Answers
Ask a question
Graham W
21 October 2018|
Answer
Response from PaulHellander | Reviewed this property |
Yes, there are, from memory.
0
Votes
patlangdon
29 March 2017|
AnswerShow all 4 answers
Response from Sue A | Reviewed this property |
I don't know their cancellation policy, but I wouldn't wait, just call them directly.
1
Vote
Colleen M
24 January 2017|
AnswerShow all 6 answers
Response from CammerT | Reviewed this property |
You can message them directly on their website. They will email you back.
1
Vote
Room Tips
"Cant go wrong"
MadCookKath
4 weeks ago
Read review
"We highly recommend one of the garden rooms."
stubbscats
28 Aug 2018
Read review
"small lift available"
U4167KIjeanc
17 Jul 2018
Read review
"Go elsewhere."
KSMeadowlark
18 May 2018
Read review
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