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Novotel Metz Centre

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Traveller (169)
Room & Suite (75)
Dining (18)

About

Location
Cleanliness
Service
Value
The Novotel Metz Centre is a 3 star hotel located in the heart of Metz, 5 minutes from the TGV train station. Offering 120 airconditioned rooms, a restaurant, bar, gym and eight meeting rooms for your conferences and seminars, this modern and comfortable 3 star hotel is equally suited to a business trip or a holiday in Metz with your partner or family. The hotel also features secure undercover parking and an outdoor swimming pool.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
214Restaurantswithin 0.3 miles
45Attractionswithin 0.3 miles
1,077Reviews
227Photos
5Q+A
33Room tips
Traveller rating
  • 191
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  • 268
  • 90
  • 38
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Popular mentions
We had a very large room with a hi-def tv, mini fridge, tea, coffee, and kettle, and mini-safe. The bed was firm-ish but comfortable and there was a sofabed as well. The toilet was in a small separate room. There was a powerful and hot rainshower in the walk-in shower. There is
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Response from NOVMETZ, Directeur général at Novotel Metz Centre
Responded 7 Jan 2019
Dear Customer, Thank you for taking the time to write on Tripadvisor. We very much appreciate your positive comments regarding your stay at the Novotel Metz centre. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel Metz Centre. Sincerely Pascal CHAUVEAU General Manager
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I usually like novotels but this is by far the worst. I know it's a 2 to 3 star chain but that doesn't mean cleanliness and room condition should suffer. First room, which was shabby at best, had a block drain but we were moved quickly to another. This room was equally shabby
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Response from NOVMETZ, Directeur général at Novotel Metz Centre
Responded 3 Jan 2019
Dear Customer, I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up to your comments. I do hope that, despite these issues, we will be able to welcome you again as a client of Novotel Metz Centre. Sincerely, Pascal CHAUVEAU General Manager
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We stayed here for 2 nights in the summer whilst travelling. The 1st problem we encountered was the parking as we were in a van and the car park was under ground (height restriction of 1.85mtrs I think). The reception staff allowed us to park right outside the front door which
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Response from NOVMETZ, Directeur général at Novotel Metz Centre
Responded 27 Dec 2018
Dear Customer, We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal CHAUVEAU General Manager
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Worst experience. The staff especially in the Breakfast bar are not friendly and racist. The locals (white) requests for a egg to cook sunny side up but the Chinese requested for the same service, we were rejected. We asked for reasons and they ignored. I cannot imagine Novotel
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Response from NOVMETZ, Directeur général at Novotel Metz Centre
Responded 27 Dec 2018
Dear Customer, I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up to your comments. I do hope that, despite these issues, we will be able to welcome you again as a client of Novotel Metz Centre. Sincerely, Pascal CHAUVEAU General Manager
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The Location of this hotel is great, Right in the Center of town. However, that is Pretty much the only Thing that is great About it. Very old carpeting, bathrooms outdated, etc. Restaurant is less than mediocre, even with a very limited menu. Breakfast very limited, Foods
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementNovotel Metz Centre
Guest room
Bed with great reading light
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Dear Customer, Generally, all 4X4 can enter in our car park. The hight limit is 1M90. Best regards Pascal CHAUVEAU General Manager
1 vote
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I don’t recall. I believe there wasn’t in the front desk might provide it. They were very accommodating.
0 votes
Bonjour Alexandra, Je prends votre message maintenant, mais je peux vous assurer comme vous avez pu le voir que notre piscine était ouverte et chauffée. Au plaisir de vous recevoir Cordialement Pascal CHAUVEAU Directeur
0 votes
bjour est il pret de la place de la replublique merci
Bonjour l'hotel se situe au centre saint-jacques à 300 mètres de la place de la république. bonne journée
0 votes
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"Its in the town centre so any views are likely to be impaired a little!"
"The rooms are quite worn. Check your amenities."
"no advise, I stayed on the third floor and it was fine."
"choose another hotel... - even superior and executive rooms are terrible..."
"Don't go there"
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PRICE RANGE
US$85 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel metzmetz novotel
LOCATION
FranceGrand EstMoselleMetz
NUMBER OF ROOMS
120
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