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Mercure Albi Bastides

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Mercure Albi Bastides
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616 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Birmingham, United Kingdom
Reviewed 1 week ago

This hotel is placed in the most prestigious of sites imaginable and to fully benefit from this fortuitous location, it is best to spend a little extra by asking for a river view. We had room 310, a corner room with views down stream and across the massive weir about 30m sheer drop immediately below us just after the region...

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Helpful?
Thank Ted H
THOMAS G, Front Office Manager at Mercure Albi Bastides, responded to this review

Dear ROGER WALK, Thank you for taking the time to tell us about your experience at the Mercure Albi Bastides. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Verteillac, France
Reviewed 1 week ago via mobile

The hotel sits right on the river and I had a top floor room with windows on two sides overlooking the weir - beautiful! The room was fsirly small but for a,one night stop that was no problem. The bed was comfortable, the bathroom perfectly nice. Breakfast is in a large, light room, again overlooking the river and the choice...

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Helpful?
Thank Julie S
Istanbul, Turkey
Reviewed 30 October 2016

The hotel has the best location in the city.The beatiful building with magnificient view of river Tarn. Rooms of the hotel were very tiny in contravention of 4 star rating. Menu of hotel restaurant was satisfactory and has reasonable value.

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Helpful?
Thank ALFAR
Dole, France
Reviewed 19 October 2016 via mobile

I would have given 5 stars were it not for the smallness of the rooms. Really small. And communicating through the airco system. Which can be annoying if your neighbour smokes. And worse if he sings. Which the guy did for 15 minutes. Nice voice though. But not after a hard day at work. The personnel is extremely nice and...

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Helpful?
Thank zaom
Woking, United Kingdom
Reviewed 30 September 2016

The hotel is very very hard to find in a one way street with number 41 over an arch with a bollard blocking it. There is no obvious signage in the road and missing the turn means going over the river to start the whole route again. When we eventually found our way the receptionist said there was nothing they...

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Thank jonlittleupton
London, United Kingdom
Reviewed 26 September 2016

This is billed as a four star hotel, it most certainly is not!! This hotel is completely without charm, atmosphere or comfort. It is a rip-off. The 4 star rating is not warranted, this is a 2 star hotel. The hotel has the best position in the town, set in a beautiful building with magnificent views of the river Tarn....

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1Thank Stephen A
NY
Reviewed 25 September 2016

The hotel is across the river from the old city, about a 20 minute walk. The streets around the hotel were not nice, they lacked any charm; but we never felt threatened. We booked a “privileged” room which was exceptionally small. Maybe there was a two foot walkway around the bed. The bathroom door was a pocket-door and it did...

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Thank Milesaday
Fareham, United Kingdom
Reviewed 22 September 2016

I asked for a room with a view over the river and it was superb. The view of the Vieux Pont in the early morning with the Cathedrale in the background is something to behold. If you have never been to Albi - GO.

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Helpful?
Thank Brendon D
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Boca Raton, Florida
Reviewed 21 September 2016

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Helpful?
Thank jbesau
Buckinghamshire, United Kingdom
Reviewed 18 September 2016

The Mecure in Albi is like most Mercures aimed at the business customer, so the rooms are smallish, modern, efficient, but perfectly adequate for an overnight stay. Although to be fair as this is a conversion of a nineteenth century building using existing windows the rooms would have had to be smallish or very large. The parking is roomy and...

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Helpful?
Thank David K
THOMAS G, Responsable réception at Mercure Albi Bastides, responded to this review

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
56 rooms in the city centre near the Pont Neuf on the Tarn river banks. In watermill building dated 1770. 500 meters from the Berbie Palace and museums. 800 meters from Ste Cécile Cathedral. Bar, regional restaurant and 3 meeting rooms (30 people). ... more   less 

Additional Information about Mercure Albi Bastides

Address: 41 B rue Porta, 81000, Albi, France
Region: France > Occitanie > Tarn > Albi
Price Range: £65 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Albi Bastides 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Accor Albi Bastides
Hotel Style:
#3 Luxury Hotel in Albi
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Albi Bastides staff and other travellers.
2 questions
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Questions? Get answers from Mercure Albi Bastides staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A corner room overlooking the river”
 of 5 bubbles TedH482, 27 Nov 2016 | Read review
“Best location and landscape”
 of 5 bubbles ALFAR, 30 Oct 2016 | Read review
“River view”
 of 5 bubbles jonlittleupton, 30 Sep 2016 | Read review
“stay somewhere else!”
 of 5 bubbles 174StephenA, 26 Sep 2016 | Read review
“You really have to go for a view of the river.”
  • View from Bedroom window
 of 5 bubbles F6929BRdavidk, 18 Sep 2016 | Read review
5 of 5
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