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Mercure Albi Bastides

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Mercure Albi Bastides
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625 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Reviewed 5 days ago NEWvia mobile

Very friendly, easy parking, fantastic view, ordinary but adequate breakfast. Was OK but no more. Really needs a complete refurb. Didn't try the restaurant for diner. Probably wouldn't return. Although Albi itself is fantastic

Thank Mike P
Kirkwall, United Kingdom
Reviewed 6 days ago NEW

Hotel situation is perfect for viewing the river and medieval architecture of the old city and cathedral. It is a short walk over the bridge to the main town so ideally located. There are nice walks along the river and the town centre is well laid out with lots of pedestrianised areas. Hotel staff were welcoming and friendly and went...

Thank Dmkoi
Barcelona, Spain
Reviewed 2 weeks ago

Location close to the two main bridges is good, five minutes from the center of the old city and with good views over the Saint Cecile catedral and Toulouse-Lautrec museum gardens. Rooms are nevertheless not quite ample, but comfortable. Staff was very kind and helpful. Rooms from first floor have been recently rebuilded. Vindows from first and third floor give...

Thank valfaro1963
London, United Kingdom
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
Thank Amoq
Birmingham, United Kingdom
Reviewed 27 November 2016

This hotel is placed in the most prestigious of sites imaginable and to fully benefit from this fortuitous location, it is best to spend a little extra by asking for a river view. We had room 310, a corner room with views down stream and across the massive weir about 30m sheer drop immediately below us just after the region...

Thank Ted H
THOMAS G, Front Office Manager at Mercure Albi Bastides, responded to this review

Dear ROGER WALK, Thank you for taking the time to tell us about your experience at the Mercure Albi Bastides. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Verteillac, France
Reviewed 26 November 2016 via mobile

The hotel sits right on the river and I had a top floor room with windows on two sides overlooking the weir - beautiful! The room was fsirly small but for a,one night stop that was no problem. The bed was comfortable, the bathroom perfectly nice. Breakfast is in a large, light room, again overlooking the river and the choice...

Thank Julie S
THOMAS G, Front Office Manager at Mercure Albi Bastides, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Albi Bastides. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

Istanbul, Turkey
Reviewed 30 October 2016

The hotel has the best location in the city.The beatiful building with magnificient view of river Tarn. Rooms of the hotel were very tiny in contravention of 4 star rating. Menu of hotel restaurant was satisfactory and has reasonable value.

Dole, France
Reviewed 19 October 2016 via mobile

I would have given 5 stars were it not for the smallness of the rooms. Really small. And communicating through the airco system. Which can be annoying if your neighbour smokes. And worse if he sings. Which the guy did for 15 minutes. Nice voice though. But not after a hard day at work. The personnel is extremely nice and...

Thank zaom
Woking, United Kingdom
Reviewed 30 September 2016

The hotel is very very hard to find in a one way street with number 41 over an arch with a bollard blocking it. There is no obvious signage in the road and missing the turn means going over the river to start the whole route again. When we eventually found our way the receptionist said there was nothing they...

Thank jonlittleupton
London, United Kingdom
Reviewed 26 September 2016

This is billed as a four star hotel, it most certainly is not!! This hotel is completely without charm, atmosphere or comfort. It is a rip-off. The 4 star rating is not warranted, this is a 2 star hotel. The hotel has the best position in the town, set in a beautiful building with magnificent views of the river Tarn....

1Thank Stephen A

174 photos of this hotel

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Room/Suite (29)
Hotel & Grounds (15)
View from Room (31)
Pool/Beach Area (1)
Bathroom (8)
Dining (2)
Other (65)

Management photos: Courtesy of the property manager

All Management Photos (23)
Hotel & Grounds (5)
Dining (5)
Room/Suite (7)
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  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
56 rooms in the city centre near the Pont Neuf on the Tarn river banks. In watermill building dated 1770. 500 meters from the Berbie Palace and museums. 800 meters from Ste Cécile Cathedral. Bar, regional restaurant and 3 meeting rooms (30 people). ... more   less 

Additional Information about Mercure Albi Bastides

Address: 41 Bis rue Porta, 81000, Albi, France
Region: France > Occitanie > Tarn > Albi
Price Range: £68 - £98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Albi Bastides 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Accor Albi Bastides
Hotel Style:
#3 Luxury Hotel in Albi
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Albi Bastides staff and other travellers.
2 questions
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Questions? Get answers from Mercure Albi Bastides staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for river view, the extra is worth it even if the view is slightly restricted on some floors.”
 of 5 bubbles Dmkoi, 12 Jan 2017 | Read review
“First floor rooms”
 of 5 bubbles valfaro1963, 4 Jan 2017 | Read review
“A corner room overlooking the river”
 of 5 bubbles TedH482, 27 Nov 2016 | Read review
“Best location and landscape”
 of 5 bubbles ALFAR, 30 Oct 2016 | Read review
“River view”
 of 5 bubbles jonlittleupton, 30 Sep 2016 | Read review
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