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BEST WESTERN Hotel BeauSejour Lourdes

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#16 of 194 Hotels in Lourdes
Certificate of Excellence
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BEST WESTERN Hotel BeauSejour Lourdes
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271 Reviews from our TripAdvisor Community

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Showing 135: English reviews
London, United Kingdom
Level Contributor
498 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 410 helpful votes
Reviewed 3 weeks ago

The location is great, the service excellent, the room very comfortable with a splendid view and extremely clean, which is quite appreciable. We cannot praise enough the management for taking so much care about his hotel as everything is top notch. Next time, obviously I will stay at the same spot.

Helpful?
Thank jmLondon845
Pascal M, Propriétaire at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review

Dear Client, We work every day for clients confort & pleasure. The quality our our services is very important for us!. We thank you for having stayed in our Hotel and are glad you enjoyed it. We will welcome you back with a great pleasure! Best regards. More 

Wymondham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2016 via mobile

Very pleasant hotel. Nice clean room with lovely views. Free parking. Short walk to religious sites. Lourdes is highly comercialised and this detracts from the spiritual essence of the location. Been there done that. The hotel is fine Lourdes and St Bernadette exploited to the hilt. Money changers in abundance.

Helpful?
Thank Bernard3603
Pascal M, Propriétaire at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review

Dear Sir, We are pleased to receive your opinion & happy to know you enjoyed your stay in our Hotel. Our client's satisfaction is very important, so we thank you for having left a commentary. Hoping to have the pleasure to welcome you for a further stay. Best regards. More 

Billings, Montana
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 October 2016

I normally stay at this facility when I travel to the Shrine at Lourdes. It has never disappointed me and I will continue to stay here though there are closer hotels to the Shrine at which I have also stayed. The rooms aren't overly large but comfortable and if you get a room facing the pool and mountains you will... More 

Helpful?
Thank BozemanDave
Pascal M, Directeur général at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review

Dear client, What a pleasure to welcome your commentary! We keep working everyday with a professionnal staff to keep a high service quality. Thank you very much to keep coming back to our Hotel! Best regards. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2016 via mobile

Great hotel very helpful fantastic views from our room food in restaurant very reasonable.its located in the heart of Pyrenees we didn't realise that Lourdes was a city so much to do and see.the sanctuary was amazing

Helpful?
Thank Zena W
Pascal M, Propriétaire at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review

Dear Madam, It has been a great pleasure for us to welcome you to our Hotel. Our professional staff works every day for clients to enjoy their stay. We thank you for your compliments. Hoping to have the pleasure to welcome you back to discover more Lourdes sites! Best regards. More 

London, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 September 2016

I think this was my sixth stay at The Beausejour in Lourdes and it never disappoints! The hotel is located just away from the hustle and bustle of the centre, giving one a place of calm to return to. It is quiet, friendly, with a tranquil and pretty garden which includes a lovely swimming pool. The rooms are quite compact,... More 

Helpful?
Thank Mrs6dogs
Pascal M, General Manager at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review

Dear guest, How to thank you for have taking the time to send us this superbe comment about your recent stay in our establishment. We thank you for your confidence to our hotel and it is indeed every year a great pleasure to welcome you at our hotel the Best Western Beausejour in Lourdes. We are also delighted to know... More 

NYC
Level Contributor
163 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 10 August 2016

This hotel is class. Of all of the hotels in Lourdes, I would stay here. It is beautiful. Jolander was wonderful and very helpful. It is so clean and well appointed. It has a beautiful pool and the rooms are great. It is a ten minute walk to the Shrine, but well worth it. It is a nice walk and... More 

Helpful?
Thank mikefaud1
Pascal M, Propriétaire at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review

We thank you for having left your opinion. We are very glad you spent an enjoyable moment in our Hotel & could appreciate our different services. Our professional employees are always at clients' service to help them to spent the best holydays possible. Best regards. More 

Level Contributor
4 reviews
Reviewed 26 July 2016

The hotel is opposite the train station and 10 minute walk (down hill) to the Sanctuary, it is very clean and tidy but the rooms are very small. The staff are friendly enough but very rigid in their offerings. I wanted a bottle of water or any drink in a plastic cup/bottle to take around the pool as glass isn't... More 

Helpful?
Thank Kay S
Pascal M, Manager at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review

Dear guest, Thank you for taking the time to share your comments following your recent stay with us We hope that you enjoyed visiting Lourdes and that you will have the occasion to come back. We really regret that you were not impressed by all the services that our hotel provides. Your comments will help us to improve our quality... More 

San Diego
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 July 2016 via mobile

My wife and I stayed here for 5 nights, booked through Booking.com (a lot cheaper than booking through BestWestern.com). In our room there was a flier advertising that if you take the flier with you to dinner and you receive a complimentary aperitif along with a 3- course meal for €21. The regular price was €22.90. So we went down... More 

Helpful?
Thank plilikoi
Pascal M, Manager at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review

Dear guests, Thank you for posting your review, and first of all please accept my sincerest apology for the incident that you had in our restaurant. We regret that this happened and we agree that our head waiter made an error not to accept the rate of the set menu that was mentionned in the flyer We just changed our... More 

Portsmouth, United Kingdom
Level Contributor
503 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 15 July 2016 via mobile

A Best Western with a traditional taste both in style and appearance. A small cosy hotel suitable for both business or pleasure with access to all amenities. Rooms a touch small but all with tiny balcony, mountain views, spotless and clean. Super fast free internet and ample on site parking, lots of leisure space in and outside, a well stocked... More 

Helpful?
1 Thank Spithead
Pascal M, Manager at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review

Bonjour, Thank you for have taking time to share your comments following your recent stay with us. We hope you enjoyed visiting Lourdes. We seek to meet the needs for our customers and to promote their confort and their wellness. Theirefore we take note about your comments about the break-fast and we are working on it to provide an even... More 

Auckland Region, New Zealand
Level Contributor
196 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 20 June 2016 via mobile

Nice place with friendly staff and a good ambiance. Secure parking included at no extra charge and a decent breakfast buffet. Our room was on the first floor and we found it a tad small but quite serviceable. There's no air conditioning so it would be uncomfortable on hot nights.

Helpful?
Thank RobertJGray
Pascal M, Propriétaire at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review

Dear guest, Thank you for posting your review and share with us your feelings about Best Western Beausejour Hotel. Further to your claim, we checked the room that you stayed from 17th to 18th June 2016, and the air conditioning is normaly working. We are sorry for this incovenience but in that case you should better call the reception during... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
BEST WESTERN Beauséjour Hotel, in the heart of the lively centre of Lourdes and a stone’s throw from the holy sanctuaries, is a fine, completely refurbished 18th century mansion.It has 45 cosy, individually-decorated rooms, some of which offer stunning views of the Pyrenees.If you want to relax, you can enjoy the tranquillity of the tree-shaded gardens of BEST WESTERN Beauséjour Hotel, the solarium and the heated outdoor pool. A restaurant, brasserie, boutique with local specialities, Wifi Internet access and free parking are also available, all year round.And, right in front of the hotel, there is a shuttle bus every 20 minutes from Easter to October to take you to the sanctuaries. ... more   less 

Additional Information about BEST WESTERN Hotel BeauSejour Lourdes

Address: 16 Avenue de la Gare, 65100, Lourdes, France
Region: France > Occitanie > Hautes-Pyrenees > Lourdes
Price Range: £51 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel BeauSejour Lourdes 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Lourdes
Lourdes Best Western
Hotel Style:
#5 Romantic Hotel in Lourdes
#20 Family Hotel in Lourdes
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel BeauSejour Lourdes staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel BeauSejour Lourdes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 117 great view with space and large bathtub”
 of 5 bubbles jmLondon845, 11 Nov 2016 | Read review
“A room facing the mountains and a balcony is a plus for morning coffee.”
 of 5 bubbles BozemanDave, 5 Oct 2016 | Read review
“i would choose a room on the garden side as they have a balcony and are very quiet”
 of 5 bubbles Mrs6dogs, 13 Sep 2016 | Read review
“For the Grotto, use the circular bus for E1.20 to get back up the hill! Bus from the airport Euros 3 and drops you at the train station”
 of 5 bubbles kays949, 25 Jul 2016 | Read review
“High floors.”
 of 5 bubbles Aida656, 12 Jul 2015 | Read review
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