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Crowne Plaza Toulouse

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#17 of 130 Hotels in Toulouse
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Toulouse
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877 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Brussels, Belgium
Reviewed 3 December 2014

The hotel is perfectly located at the picturesque Place du Capitole, close to public transport, shops and restaurants. I was quite happy with my room, it was comfortable and adequate for one night stay. I was impressed with the amenity tray which included an espresso machine, chocolates, two slices of cake and two bottles of water. Plug adaptors (UK and...

Thank PrincePolo
IHGCare, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear PrincePolo, Thank you for your recent stay with us and for reviewing our property. I am happy to hear that you found our rooms comfortable and our staff commendable. On the other hand, please accept our sincerest apologies for any inconvenience the breakfast room and the food selection may have caused you. The feedback we receive from our valued...

Every Where
Reviewed 30 November 2014

Crowne Plaza - Toulouse Downside to this hotel: Definitely more like a 3* We checked in to find our sheets stained. We asked them to be changed and left the hotel to return to them the same, (too tired to complain again *i'd travelled 17 hours from Asia to get here* , I passed out on top of them. then...

Thank aceexec
IHGCare, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear aceexec, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you found our location superb, beds comfortable and rooms quiet. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can...

Boston, MA
Reviewed 30 November 2014

Stayed here for 3 nights and husband and kid. It is centrally located next to the Capitole and is in the middle of all the action. There are plenty of shops and restaurants nearby. The metro station is just around the corner. The buffet breakfast is very good. The rooms are small by US standards but decent for Europe. They...

Thank KibbyBulldog88
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear KibbyBulldog88, We would like to thank you for sharing your experience in our hotel with us. We are pleased to learn that you liked our location, your room and the quality of our service. Our reservation department stays at your disposal for you next visit in Toulouse !

Reviewed 19 November 2014

Situated in the main square the hotel is ideally situated for visiting the town. We had a room at the rear of the hotel overlooking the breakfast patio which made is very quiet. The beds were extremely comfortable and the air conditioning worked well. The staff were mainly very pleasant and friendly however when we had lunch in the hotel,...

Thank penwer
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Penwer, Thank you for your comment. We are glad that you had a nice time in Toulouse, enjoying our central location, our facilities and the quality of our staff. We are sorry for what happened in our restaurant and we will pass your remark to the manager. We will be very happy to welcome you back very soon !

Pau, France
Reviewed 8 November 2014

We stayed here for the night, the great location allowed us to be within walking distance from everything we wanted to see in Toulouse. The staff were very friendly and spoke good English. We had a great night sleep, the room was quiet and very comfortable. We parked the car in the nearby underground car park (26 euros for the...

Thank Ellen B
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Elle D, Thank you very much for your comment ! We are very pleased that you enjoyed our location and our beddings. We will share your compliments with our staff and will be delighted to welcome you back soon !

Selby, United Kingdom
Reviewed 4 November 2014

Fantastic location close to Place de Capitole with lots of bars and restaurants in walking distance. Rooms are well equipped, clean and quiet. Breakfast is a good selection with fresh omelettes made to order. Staff very helpful. The restaurant was under refurbishment during this visit but it did not spoil my trip. Would recommend for sure. Chez Emille restaurant is...

Thank Jojo2527
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Jojo2527, Thank you very much for your comment. We are delighted to learn that you had such a nice stay with us and that you enjoyed our central location. All your compliments have been passed on to our teams. The refurbishment of our restaurant is now over and we hope that we will have the pleasure of welcoming you...

Toulouse, France
Reviewed 28 October 2014

The Crowne Plaza is the perfect place to stay for a visit to Toulouse. It is in the heart of the city centre. Parking is close by and staff are welcoming and helpful. The rooms are good with the beds better than many places I've stayed in if a good nights sleep is something your looking for. Breakfast is plentiful...

Thank Roberta T
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear R0berta60, We thank you for your comments. we were pleased to read that you had a pleasant stay with us. We hope to have the pleasure to welcoming you on your next visit in Toulouse

Reviewed 27 October 2014

This hotel is right in the centre of Toulouse and within walking distance of most attractions. Very comfortable, excellent service and friendly staff. The only thing we didn't like was the price of breakfast (25 euros) so we only had that once. There is an excellent café in the square which sells a superb breakfast for 8 euros (turn left...

1Thank Elcoronel
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Elcoronel, We thank you for your positive comments. Ths staff will be happy to read they did participate in it's success. We hope to have the pleasure to welcoming again in the future.

Sao Paulo, SP
Reviewed 24 October 2014

i'd like to know why a hotel of this category has a poor service the WiFi..The room has free wifi for only one device and lasts only 20 hours or less. Every day you have to ask another password and the concierge asks many questions before giving you another password. I'd like to know why a cheaper hotel can give...

Thank AMBB54
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear AMBB54, We thank you for your comments. We are sorry to read that you encountered problem with our wifi connection and we do apologize for it. The system has just been changed and some ajustment were done during your stay which made the connection not fully operationnal. The access code which is now valid through the whole stay allow...

Sydney, Australia
Reviewed 17 October 2014 via mobile

I guess this hotel is really all about location, location, location. We had an executive club room looking over the Place. Great views; but there was a bit of noise: late at night and early in the morning. Having said that once we got to sleep we stayed asleep, beds were comfy and bathroom was medium size and well appointed....

Thank emmamweston
TLSFR, Guest Relations Manager at Crowne Plaza Toulouse, responded to this review

Dear Emmamweston, We thank you for your comments. we were pleased to read that you enjoyed your stay with us. We hope to have the pleasure to welcoming you in the near futur.

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04/06/2017 05/06/2017
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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Crowne Plaza Toulouse Hotel is situated 15 minutes from the International airport Blagnac, in the heart of the pink city, on one of the most beautiful square in Europe, the Capitole square.Our establishment is one of the prestigious of the town. From our hotel, you can visit the St Sernin Basilica, the Augustins museum, the entire monastery of the Jacobins or to make a getaway along the banks of the Garonne and the Canal du Midi.The Crowne Plaza Toulouse Hotel has 162 rooms which 113 non-smoking rooms, suites and executive rooms elegantly decorated with views on our Patios or on the Capitole square. Our musical bar-restaurant Live & Life Caffè invites you to a discovery on the best French traditional dishes. For those who are looking for a light cooking our summer restaurant, in the grand patio, proposes salads and provencal grills. Our 300 m Seminar Spaces equipped with a Wifi internet access that constitutes a ideal surrounding to organise all your events. ... more   less 

Additional Information about Crowne Plaza Toulouse

Address: 7 Place du Capitole, 31000, Toulouse, France
Region: France > Occitanie > Haute-Garonne > Toulouse > Saint Rome
Price Range: £83 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Toulouse 5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Toulouse Hotel Toulouse
Toulouse Crowne Plaza
Hotel Style:
#11 Luxury Hotel in Toulouse
#17 Business Hotel in Toulouse
#19 Family Hotel in Toulouse
#20 Romantic Hotel in Toulouse
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Toulouse staff and other travellers.
16 questions
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Questions? Get answers from Crowne Plaza Toulouse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in 422 over looking the square, excellent”
LeeP382, 15 May 2017 | Read review
“See if upgrade possible to have a room overlooking the Place du Cap”
Clutz7777, 5 Jan 2017 | Read review
“Both stays have been in Superior Rooms on south side --- no complaints.”
DubSkaTeuchter, 7 Nov 2016 | Read review
“It doesn't matter as there are no good views around the hotel. It's better to go out and explore Toulouse city!”
DavidWoon, 29 Oct 2016 | Read review
“Room overlooking the Place.”
tucsonbabe, 1 Oct 2016 | Read review
5 of 5
US$111* /night
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