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Mercure Lille Centre Grand Place

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929 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Kent
Reviewed 2 days ago NEWvia mobile

Travelled to Lille with work friends to the Christmas Market and stayed at the Mercure. If travelling from the Eurostar station get a taxi, it is a quite a long walk and taxis are quite cheap. The hotel is warm and inviting. The staff and helpful and friendly and go out of their way to assist you. The rooms are...

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1Thank Teena2010
Reviewed 2 days ago NEW

Location, location, location! But not only location matters when stay in Mercure Lille Centre Grand Place. Amazing staff, clean room, more than decent amenities, very good breakfast (yet, this when compared with other French hotels though). The best point to visit the old city, Opera, Grand Place. Cozy restaurants/bars/street food around (just avoid Buffalo Burger nearby :D)

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1Thank Costin H
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

This hotel is very centrally located and a fantastic location for visiting the Christmas markets. Check in was quick & efficient. All the staff were very helpful. The hotel itself is very nicely decorated and our room was very clean with a large balcony. The only negative is the smell of sewage in reception, this seems to be a problem...

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Thank stacey58
Dover, United Kingdom
Reviewed 4 days ago NEW

Fantastic location, short walks to the centre ville, shops, train station and metro. People on here say the rooms are small.... its a town/city centre hotel and typical for France, or indeed other large towns a cities. You don't get a suite for the price of a room. Reception good and staff pleasant. The rooms are clean and comfortable and...

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2Thank RuthKalv
Reviewed 4 days ago NEWvia mobile

Very nice hotel, rooms were especially clean. Melodie in the evening gave exceptional service and very welcoming and friendly. I would hope to stay again but would also like to offer the following feedback: We were accused of making noise in our room at midnight by a knock on the door, only to receive a phone call a while later...

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1Thank Maximus_Walker
Reviewed 4 days ago NEWvia mobile

This hotel is only a few minutes walk from the centre of Lille. We stayed here for a visit to the Christmas market. The rooms are quite small but comfortable. The rooms have all you need including tea and coffee making facilities and a hair dryer. We didn't take the breakfast as there are plenty of coffee shops and patisseries...

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1Thank Philhutch
Whitstable, United Kingdom
Reviewed 1 week ago

This hotel is only a 15 minute walk from the Eurostar station and set close to good restaurants and the centre of Lille. We had a standard room, it was not large but perfectly clean and comfortable plus it was quiet. The staff on reception were really helpful, nothing was too much trouble for them, advising on restaurants etc. We...

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1Thank Chris W
New York
Reviewed 3 weeks ago

While the hotel is in an enviable location, the rooms are quite small. I had a Standard Room, 1 Single Bed, and while it was modern, the bed took up approximately 80% of the room space. Ironically, the bathroom was huge. The location is amazing, close to the main squares and train stations, as well as a nice walk to...

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1Thank emilioGNYC
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear emilioGNYC, Thank you for your feed back ! That's true that some of our rooms are quite small, but they are all equipped with a double bed (or two single beds) ! Yours, Delphine Baudry General Manager

Hannover, Germany
Reviewed 3 weeks ago

When I first came to work in Lille, I chose this hotel for the location. This has to be the best location ever as the town centre is on your doorstep. However the downside is the size of rooms and lack of restaurant. They do have a bizarre self service system which you get a card and mark down items...

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Thank theblade70
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear theblade70, We are disappointed that our location, our staff and the cleanliness of our spaces have not been enough to make you stay... Next time, do not hesitate to share with us your dissatisfaction, we will certainly be able to remedy it ! See you soon, Delphine Baudry General Manager

Littlehampton, United Kingdom
Reviewed 4 weeks ago via mobile

I normally stay at the Grand Plaza in Lille but this is a great alternate location near lots of restaurants and the centre of Lille, Although my room was small, the hotel itself was very pleasant with very polite staff.

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1Thank Lisandy32
Delphine B, Directeur général at Mercure Lille Centre Grand Place, responded to this review

Dear Lisandy32, Thank you so much for this very positiv comment ! You'll see, next time you'll give us 5 stars ! See you very soon ! Delphine Baudry General Manager

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A charming hundred-year old hotel in the heart of Lille. Near railway stations, the Opera, the Grand Square, the Beaux-Arts museum and the Convention/Exhibition Centre. Bar and meeting facilities. ... more   less 

Additional Information about Mercure Lille Centre Grand Place

Address: 2 boulevard Carnot, 59800, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: £69 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lille Centre Grand Place 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
Mercure Lille Centre Opera Hotel Lille
Accor Lille Centre Opera
Hotel Style:
#10 Luxury Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Lille Centre Grand Place staff and other travellers.
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London, England
7 days ago
Little Rock, Arkansas
Durham, United Kingdom
St Albans, United Kingdom

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Questions? Get answers from Mercure Lille Centre Grand Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms looking over the central courtyard and away from the lift and stairs are much quieter.”
 of 5 bubbles 928ChrisW928, 30 Nov 2016 | Read review
“Higher rooms have less noise.”
 of 5 bubbles emilioGNYC, 17 Nov 2016 | Read review
“Rooms on outer of building are best”
 of 5 bubbles ColinI_13, 25 Jul 2016 | Read review
“422 and 522”
 of 5 bubbles PinkTraveller, 14 Jul 2016 | Read review
“Avoid room 509 it is very small and no hot water on my stay”
 of 5 bubbles davendbev, 18 Jun 2016 | Read review
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