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Mercure Lille Aeroport

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Mercure Lille Aeroport
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463 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Hartburn
Reviewed 6 days ago NEW

This hotel was our overnight stop on the way back to England after our German Christmas market tour. I really enjoyed my stay here. On arrival we were asked what we would like for our evening meal which was quite a treat as all the other places we stayed at just had a set meal. We were all given a...

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Helpful?
Thank black_rose37
CHEFCELINE, Front Office Manager at Mercure Lille Aeroport, responded to this review

Dear guest, Thank you so much for your great feedback ! It's a pleasure to share it with all the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi Assistant front office manager

Reviewed 2 weeks ago via mobile

Stayed here for business reasons. My experience is that its a good hotel with friendly staff. Big parking place to park your car. The bar and restaurant are also good for a beer and have a bite to eat. The room was spacious and even though it was somehow outdated I've slept excellent as the bed was excellent and it...

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Helpful?
Thank Harald_Saskia
CHEFCELINE, Responsable réception at Mercure Lille Aeroport, responded to this review

Dear Harald Saskia, We very much appreciate your comments regarding your stay at the Hotel Mercure Lille Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Have a good day, and see you next time Sincerely, Benoit Front Office Manager

Wiltshire, United Kingdom
Reviewed 23 October 2016

Clinical. Long brown corridors, large (smelly) room, comfortable bed. I was only here for the night and so I guess it served its purpose but it was very unwelcoming. And at €7.50 for 0.5l of draft beer it was very expensive (and had the most miserable barman I have met in a long time).

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Helpful?
Thank OnThePlain
CHEFCELINE, Responsable réception at Mercure Lille Aeroport, responded to this review

Dear Madam, Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Aeroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better...

Ashford, United Kingdom
Reviewed 27 September 2016

Our first stop on a Grand Tourer trip to Loire Dordogne and Provence.Beatiful twin bedded room.Tea and coffee making facilities. A bath and shower.Problems started when we went to dinner,as we were a coach party of 26 ,we were housed in a side conference room.Seated at large circular tables,(we had asked for a table for two).No choice for starter or...

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Helpful?
Thank Glynis d
CHEFCELINE, Responsable réception at Mercure Lille Aeroport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Aeroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve...

Torquay, United Kingdom
Reviewed 14 September 2016

Hotel was good - we were especially pleased to have a kettle - unusual in French hotels. Although we were a party of 47, there were no English Breakfast teabags in any of the rooms. At breakfast there were a few which rapidly disappeared. We had to virtually beg for more and they were very grudging. Drinks in bar were...

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Helpful?
Thank harriett53
CHEFCELINE, Front Office Manager at Mercure Lille Aeroport, responded to this review

Dear Madam, Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Aeroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Leicestershire, United Kingdom
Reviewed 5 September 2016

I stayed at this hotel over the weekend . My experience was mixed. First lets deal with the positive points . The beds were very comfy and the room clean although the bath is very high to get in and out of, so something to consider if you are elderly . The food in the restaurant was good , I...

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Helpful?
Thank 112fionaf
CHEFCELINE, Responsable réception at Mercure Lille Aeroport, responded to this review

Dear guest, Thank you for your review regarding your stay in our hotel. We really appreciate your feeling of satisfaction about our reception crew, food restaurant and our room. However, we're very sorry for the trouble you have met at the bar, please accept our apologies. I will check with the food and beverage manager to know what's happened this...

Burnley, United Kingdom
Reviewed 9 August 2016

We stayed here with Shearings Holidays and were treated differently to other guests, our room was dirty with hairs and stains on the sheets , filthy carpets and wallpaper hanging off the walls, our evening meal was simply not good enough and breakfast was abysmal would not stay here again.

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Helpful?
Thank gillianboys
CHEFCELINE, Front Office Manager at Mercure Lille Aeroport, responded to this review

Dear Madam, Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Aeroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please call us on the +33 3 20 87 46 46 to have more details on your stay. At Mercure,...

Reviewed 10 July 2016

This hotel is in an excellent location for Lille airport with a free shuttle service (which you will need to phone to arrange pickup from the airport - the number can be found at the information desk in the airport). Overall a clean and comfortable hotel which I would recommend if you need an overnight stay before / after a...

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Helpful?
Thank Gwenllïan O
CHEFCELINE, Front Office Manager at Mercure Lille Aeroport, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Hitchin, United Kingdom
Reviewed 30 June 2016 via mobile

First impressions of this hotel were good. The room looked splendid, large, with two double beds, an armchair, tea and coffee etc. When we came to have a shower, which required climbing into the bath problems started. The bath had a high side which may have been easy for a youth but my wife and I are in our seventies...

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Helpful?
Thank Nick B
CHEFCELINE, Front Office Manager at Mercure Lille Aeroport, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Aeroport. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best regards, Rémi...

Reviewed 17 June 2016 via mobile

Stayed in this hotel for work. The rooms are good. The hotel has a nice bar and breakfast if offering all you need. For dinner we went to a restaurant nearby. The staff of the hotel is friendly. Out side the hotel you have enough space to part your car. The hotel can be reached easily via the nearby motorway.

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Helpful?
Thank Harald_Saskia
CHEFCELINE, Responsable réception at Mercure Lille Aeroport, responded to this review

Dear Harald Saskia, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Near to the airport and a few minutes from the Pierre Mauroy stadium and the center of Lille, the Mercure Lille Aeroport hotel welcomes you for your family vacations or business trips. Take advantage of our free airport shuttle. The amenities at our hotel will surpass all your expectations: spacious rooms, bar and fitness room, gourmet cuisine in both our restaurants. Everything is designed with our enjoyment in mind. ... more   less 

Additional Information about Mercure Lille Aeroport

Address: 110 Rue Jean Jaures, 59810, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: £63 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lille Aeroport 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Mercure Lille Aeroport Hotel Lille
Accor Lille Aeroport
Hotel Style:
#18 Luxury Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Lille Aeroport staff and other travellers.
4 questions
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Questions? Get answers from Mercure Lille Aeroport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think you would be better on the 2nd or 3rd floor and at the back. Noise wasn't a problem but it is quieter.”
 of 5 bubbles Barry_Suffolk, 16 Apr 2016 | Read review
“Long corridors so if walking's an issue tell them.”
 of 5 bubbles lizzie12, 2 Oct 2015 | Read review
“school parties. Very excited large group checking in 2nd night some of our coach party in another section of the hotel bothered by noise in the evening. Breakfast area not affected they must have separate area”
 of 5 bubbles hmmears, 7 Jun 2015 | Read review
“quiet all around”
 of 5 bubbles CHUNARAG, 4 Jun 2015 | Read review
“The hotel is on the outskirts of Lille where there are no local restaurants or bars and, unless, you have a car, is isolated for night time social activities.”
 of 5 bubbles 618JohnS, 15 Nov 2014 | Read review
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