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Crowne Plaza Lille

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Crowne Plaza Lille
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568 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Lille, France
Reviewed 1 week ago NEW

Stayed there 3 nights in december. very practical as it's near the town center and stations by foot. rooms are good with all you require. easy access to undergroung car park. Not the greatest hotel but staff is friendly and efficient. Overall good value for money.

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Helpful?
Thank Fred S
Crowne-Plaza-Lille, Director of Sales at Crowne Plaza Lille, responded to this review

Dear Fred S, It’s always such a pleasure to read our guests enjoyed both our quality of service and the great location of our hotel, just face to the Lille Europe rail station and close to the city center. I hope your stay was pleasant and you had a good time in France and especially in Lille. Thank you for...

New York City, New York
Reviewed 3 weeks ago

I have been to the hotel's restaurant many times prior to staying at the hotel. My room was large, well-appointed, and clean. The staff is friendly and small so it is to get to know them. Breakfast and dinner were always good, and the bartender made me one of the best drinks I ever had.

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Helpful?
Thank JWYZ
Crowne-Plaza-Lille, Director of Sales at Crowne Plaza Lille, responded to this review

Dear JWYZ, We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Your comment is our reward. I really hope your stay was pleasant and you had a good time in France and especially in Lille. We look forward to welcoming you...

Saint Julian's, Malta
Reviewed 4 weeks ago

A great location opposite the main SNCF and Eurostar train stations , good service at reception Rooms very plesant and functionally well equipped Wi fi is very patchy and the room service and resteraunt menus could be improved

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Helpful?
Thank hou204
Crowne-Plaza-Lille, General Manager at Crowne Plaza Lille, responded to this review

Dear hou204, thank you for your comment. My staff apreciate. We work hard to improve the wifi. Some pocket wifi are availbale at the front desk if the wifi is patchy. Best regards Sebastien Restagno General Manager

London, United Kingdom
Reviewed 4 weeks ago

A very comfortable hotel with everything one needs in the bedroom. Sumptuous breakfast included hot dishes, cold meats, cheeses - you name it. Very good position relative to the TGF station and an easy walk into the centre. Downside is Lille itself with it's frightful traffic, swingeing parking fees, great difficulty getting out of Lille etc. In short leave the...

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Helpful?
Thank Tobywebb35
Crowne-Plaza-Lille, General Manager at Crowne Plaza Lille, responded to this review

Dear Tobbyweb35, thank you for your comment. Next time use the parking Auto Cité Gare Lille Europe. The parking is just behind the hotel. Best regards Sebastien Restagno General Manager

Antwerp Province, Belgium
Reviewed 16 December 2016 via mobile

Was just there for dinner. And staying myself in the Novotel Suites accros the Crowne Plaza. Spacious restaurant and beautyfull decorated. Various dishes at affordable prices. Professional and friendly staff.

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Helpful?
Thank danishbear69
Crowne-Plaza-Lille, Director of Sales at Crowne Plaza Lille, responded to this review

Dear danishbear69, We are very glad that you enjoyed our restaurant "Le Plaza", which offers dishes realized with fresh and seasonal products. We hope that you had a good time in France. We look forward to welcoming you again at our hotel and why not, for sleeping ! Best regards, Béatrice Hoisne, Sales Manager

Schleswig, Germany
Reviewed 12 December 2016

After a Long drive I was greeted in reception by a Group of middle-eastern men arguing/shouting/ talking -one never knows, and nobody in reception. First impressions were not good. Later that evening I was hoping to get the "Standard" Club Sandwich for dinner but they only had simpler or much more complex choices on the menu and until 2230 latest....

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Helpful?
Thank EuroAlexChristophe
Crowne-Plaza-Lille, General Manager at Crowne Plaza Lille, responded to this review

Dear EuroAlexChristophe, A deeply regret that your stay was not good as expected. Crowne Plaza offer meal 24/24 with fast and fresh dishes. We served smoked salmon, pasta, soup, fish, chicken,.... For your next stay do not hesitate to request a quiet table for your breakfast. My team work hard to serve you. Best regards Sebastien Restagno General Manager

The Netherlands
Reviewed 28 November 2016 via mobile

Stayed overnight and attended the wine fair at the Expo. Very good reception with very professional staff. The room was adequate and clean except for a dusty bathroom door... The location is fairly in the centre where we could walk 5 minutes to the fair and 5 minutes to the city centre where we went for a lovely walk and...

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Helpful?
Thank acadorette
Crowne-Plaza-Lille, General Manager at Crowne Plaza Lille, responded to this review

Dear Acadorette, thank you for your comment. I will discuss with my team about the cleaness of the bathroom. See you next time in Lille. Best regards Sebastien Restagno General Manager

Cheltenham, United Kingdom
Reviewed 20 November 2016

Good location, excellent food and friendly service. The room was excellent and a very decent gym. I visit Lille fairly regularly and this is by far the best hotel I have stayed at. I will use again....

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Helpful?
Thank Kevin S
Crowne-Plaza-Lille, Director of Sales at Crowne Plaza Lille, responded to this review

Dear Kevin S, I would like to thank you for staying at our hotel and for posting such a review on Tripadvisor. I am happy you enjoyed the design and services of our hotel. I hope your trip was pleasant and you had a good time in Lille. We look forward to welcoming you again as soon as possible !...

Reviewed 18 November 2016

I stayed there from 14-Oct-16 to 20-Oct-16 and was happy to see that the General Manager came specially to welcome me at the time of check-in as I was booked for a week. This was exceptional in Europe. I was given a very good room at the higher floor with an excellent view of the Lille Europe and Lille Flanders...

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Helpful?
Thank Saugata G
Crowne-Plaza-Lille, Director of Sales at Crowne Plaza Lille, responded to this review

Dear Saugata G, We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Your comment is our best reward ! We attach great importance to the personalized welcome of our customers, delighted that you enjoyed it. Thank you for staying at our...

Reviewed 18 November 2016

Short break in Lille via Eurostar and this Hotel could not be better. Right next to the Station and a 5 min walk into the town centre. Room on the 10 floor was airy and a very good size, well maintained and very clean. Good quality coffee machine, free mineral water were provided. Massive bed which was great and had...

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Helpful?
Thank y6GVR
Crowne-Plaza-Lille, Director of Sales at Crowne Plaza Lille, responded to this review

Dear y6GVR, Thank you for leaving us such a pleasant feedback. It’s always a pleasure to read our guests enjoyed our quality of service. Your comment is our reward. I really hope your stay was pleasant and you had a good time in France. I hope you will continue to choose IHG for your travel needs and look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Located in the heart of the business district, close to two train stations stands the Crowne Plaza Lille-Euralille. The Crowne Plaza hotel offers 121 spacious rooms and suite with panoramic views of Lille. Recognizable by its copper facade, it combines modern architecture, design and comfort. Whether for business or pleasure the location of the hotel is ideal, for you to take a TGV to Paris, London or Brussels. The history and culture of the city of Lille also make it an ideal destination for shopping or strolling through the old town. Make us your choice for your next appointment at Lille ! Orange and copper-toned drapes hang in the cosy space of our trendy Le Plaza restaurant, where you can enjoy French fine dining catered by our courteous staff. Cow hide rugs and flat-screen TVs in Le Plaza bar create a more informal atmosphere. ... more   less 

Additional Information about Crowne Plaza Lille

Address: 335 boulevard de Leeds, 59777, Lille, France
Region: France > Hauts-de-France > Nord > Lille
Price Range: £74 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Lille 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda, Expedia and IHG so you can book your Crowne Plaza Lille reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Lille Hotel Lille
Lille Crowne Plaza
Hotel Style:
#16 Luxury Hotel in Lille
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Lille staff and other travellers.
3 questions
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Saffron Walden, UK
6 months ago

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Questions? Get answers from Crowne Plaza Lille staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As high as possible with traffic & street heroes right under”
 of 5 bubbles EuroAlexChristophe, 12 Dec 2016 | Read review
“Higher floor give excellent view”
 of 5 bubbles 531saugatag, 18 Nov 2016 | Read review
“Pay a little extra for an executive room still a mid-range price for a Luxury Hotel”
 of 5 bubbles DouglasR13, 11 Nov 2016 | Read review
“All good nice big windows”
 of 5 bubbles glitterbabe123, 12 Sep 2016 | Read review
“I don't believe there is a bad room”
 of 5 bubbles johnpE6815LZ, 11 Sep 2016 | Read review
5 of 5
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