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Very bad service
We booked for 4 nights.
We had some complaints about bad service concerning some hotel shortcomings such as no wi fi reception in the room such as bad odour of the sheets about breakfast lousy service.
The hotel owner Mr Vautier and...More
The Ivan Vautier is a wonderful hotel with exceptional staff. They were very helpful (we had some travel issues and they helped us rebook!) The room and bathroom was large and lovely. Very comfortable. It is a small hotel and very quiet.
The only drawback...More
Thank Melinda B
Response from ivanvautier, Responsable réception at Ivan Vautier HotelResponded 2 weeks ago
Thank you very much for this nice reward.
We always try to do our best to find the best solution for our customers.
It is true that getting a cab is quite a struggle in caen but busses tend to be a better service.
Maybe we were spoiled with the hotel we stayed for two nights prior in Bayeux. The Ivan Vautier leaves a lot to be desired based on its connection to a Michelin Star Restaurant. It left so much to be desired that it left me skeptical...More
This review is for the room only. We did not eat at the Michelin Star Restaurant. We stayed one night. Our party had been looking forward to staying at Ivan Vautier Hotel and eating at the Restaurant. The free parking on arrival was great. Staff...More
Stayed here as an overnight stop before getting the Ferry back to Portsmouth. On arrival we thought we would have a drink in the bar...........there was a wedding party about to arrive so the bar area wasn’t available and we sat in the reception area...More
Response from Veronica F | Reviewed this property |
I am assuming you mean exercise instead of excessive. No, there is not anywhere to walk the dog right at the hotel, just the large car park. The hotel is in the middle of Verviers amidst a big shopping area. You would have... More
I am assuming you mean exercise instead of excessive. No, there is not anywhere to walk the dog right at the hotel, just the large car park. The hotel is in the middle of Verviers amidst a big shopping area. You would have to drive out of the town I think first.