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Hotel de Bourgtheroulde, Autograph Collection

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#1 of 51 Hotels in Rouen
Certificate of Excellence
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Hotel de Bourgtheroulde, Autograph Collection
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1,014 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Denver, CO
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW

This is a truly beautiful hotel, located in the middle of Rouen, close to tourism sites, restaurants and shopping. The layout is a little strange, but once you figure it out, it's relatively easy to get around and the room was clean and efficient, if not completely luxurious. Free parking is a plus. We enjoyed drinks in the modern lounge... More 

2 Thank ET-PR
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Truly beautiful historical building in a great location to explore Rouen old town. Rooms are clean and nicely presented but without a luxurious feel. Restaurant and breakfast not up to scratch at all with incompetent staff. Service at reception desk was good. Spa and swimming pool are very relaxing. wifi free of charge but poor quality and requires logging in... More 

Thank KarineAndGary
Farnham, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

Great location in the middle of Rouen. I would have given five stars, but for some minor irritations. Firstly getting to our room involved two slow lifts plus stairs which was inconvenient when carrying bags. Secondly the shower had no door so resulted in a large puddle on the bathroom floor. Both minor points, but in a prestige hotel you... More 

Thank Roger N
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

Fantastic hotel. From the lobby to the rooms- impeccable. Getting to our room was a little tricky, but it was worth the ups and downs. Super luxurious beds with a large bathroom. The lounge was very modern and enjoyed having a cocktail before heading out. Close to the Joan of Arc memorial. Able to walk anywhere we wanted to go.... More 

Thank Dona D
Gembloux, Belgium
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago via mobile

Stayed there for 2 nights over weekend. First night was very disappointing, we had a "modern" room which was really too small and the sink was leaking. Fortunately the staff there is very competent, they tried immediately to fix the problem and upgraded us to a " traditional room the day after. Those are much more comfortable, less noisy and... More 

Thank McU4
Paris, France
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 October 2016

Without a doubt Hotel de Bourgtheroulde deserves its 5 stars. The staff are friendly and helpful. The facilities - the spa/swimming pool/hamman, the genrous buffet breakfast/brunch, the rooms - everything lives up to the hype. Situated in the lovely old part of Rouen, it's a short walk to lots of restaurants in price ranges for every budget. A great place... More 

1 Thank Laura V
Boston MA
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 October 2016

I chose this hotel based on TripAdvisor reviews and was very impressed. It is a totally First Class hotel very convenient to the top places to visit in Rouen. The staff is marvelous, the room was very modern and had all of the conveniences. The room rate was very reasonable for such an outstanding hotel. This is THE place to... More 

Thank TravelwithPaul
Oakville, Canada
Level Contributor
131 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 27 October 2016 via mobile

This is a very beautiful hotel easily accessible from the train station. I honestly have no idea as to where one would park if coming by car. The staff are friendly & the beds are super comfy. There are many restaurants around the hotel so we did not eat here. The pool area is very beautiful however the pool had... More 

Thank Missbhavn
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

we tool a prestige room at a discount, it's a pretty large room, for 2 persons a bit of an overkill but sometimes we need to spoil ourselves. The pool is large and has an transparent roof, looks and feels unique, sauna is nice as well. Some evenings there a pianist playing live beautiful tunes. The restaurant has very good... More 

1 Thank Laurent L
Orlando, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2016

This is the perfect spot for exploring the old town of Rouen. All the historic sites are close by and within walking distance. The rooms are so comfortable and I didn't want to leave that yummy bed! Our room didn't have a tub, but it's a very old building that Francois I and Henry VII are claimed to have stayed... More 

Thank ThistleIvy

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel de Bourgtheroulde, Autograph Collection

Address: 15 Place de la Pucelle D Orleans, 76000, Rouen, France
Region: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: £141 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel de Bourgtheroulde, Autograph Collection 5*
Number of rooms: 78
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Rouen
#1 Family Hotel in Rouen
#1 Luxury Hotel in Rouen
#1 Business Hotel in Rouen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel de Bourgtheroulde, Autograph Collection staff and other travellers.
17 questions
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Questions? Get answers from Hotel de Bourgtheroulde, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is an old building so access to some rooms appears to require some use of stairs. Check if you have mobility issues, or a lot of luggage.”
 of 5 bubbles rogern808, 9 Nov 2016 | Read review
“Ask for a room which isn't facing the front - it can be w bit nosy.”
 of 5 bubbles 623laurav, 28 Oct 2016 | Read review
“Valet may not be there when you drive up, there is no on the street parking unless you're very lucky!”
 of 5 bubbles ThistleIvy, 17 Oct 2016 | Read review
“The modern rooms are a little small for such a five star hotel, so upgrading is likely recommended.”
 of 5 bubbles ianx17489, 8 Oct 2016 | Read review
“choose the traditional room.”
 of 5 bubbles 839stephanieb, 13 Sep 2016 | Read review
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