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Hotel Rouen Saint Sever

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Hotel Rouen Saint Sever
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222 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Miratejo
Level Contributor
268 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 1 week ago

Easy walk to the center, around 10 minutes. The room was great for our needs. Clean and confortable. There's a shopping mall with a supermarket next door if you need anything. We parked the car around for free.

Helpful?
Thank invocator
PATJO76, Responsable relations clients at Hotel Rouen Saint Sever, responded to this review

Hello, We thank you for having taken time to share us your opinion. We are delighted that our hotel suits you in particular our location. We are happy that you appreciated your spacious chamber. I hoped that my answer is as high as your expectations Best regards Eva More 

Limerick, Ireland
Level Contributor
5 reviews
Reviewed 19 October 2016

A comfortable bed is the most important requirement for me in a hotel and I wasn't disappointed here. Rooms small but very adequate with all amenities provided. Lovely breakfast and good location with shopping centre next door and in the shadow of a beautiful church.

Helpful?
Thank Triptoomany
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Hello, We just take note of your comment and it is a pleasure to read you. We are pleased to see the good return and happy to have met your expectations. Thank you for taking the time to share your experience. We hope to see you soon Regards, Marine P. Reception More 

Los Angeles, California
Level Contributor
1,754 reviews
245 hotel reviews
common_n_hotel_reviews_1bd8 867 helpful votes
Reviewed 12 October 2016

First off, this isn't a 5* hotel. If you want that with large rooms and all the perks, look for another hotel. Spent one night here with spouse Sept 8 in room 609. Stephan at reception was very friendly and helpful. Room 609 was clean but not large. No air con but window opened and breeze was nice (temperatures were... More 

Helpful?
1 Thank Saranger
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Dear Customer, We just read your comment and above all a big thank you for your opinion. We are pleased to note your positive feedback in general. We will pass the compliment on reception to Stéphane, we are delighted to see that it made you happy. We take into account all your remarks concerning air conditioning and washcloths, and the... More 

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2016 via mobile

This hotel has seen past its best days a long, long time ago. Tiny rooms decorated in as if we had done a trip back to the 50s. Not a lot of things worked properly, however staff where really welcoming and friendly. The French government gave this hotel a 3* rating. I believe they should revisit this at I have... More 

Helpful?
Thank mario b
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Hello, We have just learned of your comments and we thank you for taking the time to write us. Sorry to see that our hotel did not meet your expectations. We take into account your considerations. However, we thank you for the compliment on staff. Best regards, Marine P. Reception More 

Travellers are raving about these Rouen hotels

Royal Tunbridge Wells, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2016

The location is perfect with a short walk over the river, 15 minutes to the very centre. You get to see a little of Rouen. I was told by the people we traveled with the restaurant was really very good. Rooms are basic but everything is provided and the bathrooms on the smaller side (again everything provided) The staff were... More 

Helpful?
Thank Cazazeeba
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Dear Customer, Thank you for giving us feedback about your stay. We are pleased that your stay you have enjoyed and appreciate compliments. The satisfaction of our customers is our priority. We hope to see you soon in our hotel. Regards, Marine P. The reception More 

Kings Lynn
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2016

We stayed here for one night on our way home from visiting Normandy, the room was small and with no air conditioning it was very stuffy. The bathroom was no bigger than a closet with no plug in the hand basin. Breakfast was supposed to be served until 10am but when we went down at 9.30am there was very little... More 

Helpful?
Thank Anthony B
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Hello, Thank you for your comment. Sorry that your negative feedback. We take into account your remarks. Regarding the breakfast, if you come during the week, it is served until 9:30. If you came for the weekend, it is actually served until 10:00 and in this case we apologize. Regards, Marine P. Reception More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 July 2016 via mobile

Seriously, I don't get where the 3 stars come from. Old not even renovated hotel. No air conditioning, awfull rooms and the restroom is horrible. Toilet paper gets stuck! Why do they need a copy of my ID??? I guess people that usually stay here are not very honest. Avoid it!

Helpful?
Thank Adrian F
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Hello, Thanks for your feedback. We are sorry if your stay was not well and take into account your comments. Regarding copying of the identity carté, it's not a question of honesty but a procedure. We are not the only hotel to ask. In case of problems we need to be able to provide the exact identity of our clients.... More 

Torquay, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016 via mobile

The room was very nice, tv, shower, heating, plenty of towels, quiet, and good beds. The restaurant next door to the hotel was excellent.overall the placing and the cost were very good value. Just one comment regarding complaint would be the direction to the hotel left a lot to be desired! Oh, the breakfast we paid extra for, but was... More 

Helpful?
Thank 150jackinabox
PATJO76, Receptionniste at Hotel Rouen Saint Sever, responded to this review

Dear Customer, Thank you for taking the time to write us. Thank you for the compliments on the staff. Your positive feedback on this subject is very important to us, our customer satisfaction is our priority. We are pleased that your stay in our hotel will leave you a good memory. We hope to see you soon in our establishment,... More 

Level Contributor
709 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 31 May 2016 via mobile

Ibis is, what Ibis does, and they consistently do it. If you are looking for a functional hotel that provides consistent services like a clean room, good bed, cheap indoor parking, and great personnel. That's what they do, so don't complain that you're not getting your +/- 80€.

Helpful?
1 Thank yogiacomo
PATJO76, Réception at Hotel Rouen Saint Sever, responded to this review

Hello, We believe that you made a mistake hotel. cordially Marine P. La réception More 

Halifax, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 May 2016

Staff here were extremely helpful and the hotel is an easy walk down the street and across the bridge from the historic city centre. Room was clean and comfortable. We were in town less than 24 hours but staying here allowed us to see the sights and stay very affordably.

Helpful?
Thank Joe B
PATJO76, Front Office Manager at Hotel Rouen Saint Sever, responded to this review

Dear Customer, We just saw your comment and thank you for taking the time to write us . Thank you for the compliment on the team and the room. We aim to customer satisfaction . We hope to see you again soon. Best Regards Alicia S. Manager Front Office More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Rouen Saint Sever

Address: 20 Place Saint Sever, 76100, Rouen, France (Formerly Comfort Hotel)
Region: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: £33 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rouen Saint Sever 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Saint Sever Hotel Rouen
Saint Sever Rouen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rouen Saint Sever staff and other travellers.
2 questions
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Questions? Get answers from Hotel Rouen Saint Sever staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with view of the church are nicest.”
 of 5 bubbles Triptoomany, 19 Oct 2016 | Read review
“Room 609 had a view of the church across the street”
  • Room 609
  • Room 609
  • Room 609
  • Room 609
  • Room 609
  • Room 609
 of 5 bubbles Saranger, 12 Oct 2016 | Read review
“Lol, stay somewhere else! If you must, get a room on the north side of the building. It's quieter.”
 of 5 bubbles keishoos, 25 Feb 2016 | Read review
“Get a room at the front of the hotel and you get a lovely view of the Church.”
 of 5 bubbles MikeF688, 1 Oct 2015 | Read review
“realy realy is hard to find....”
 of 5 bubbles bliscoe1, 30 Sep 2015 | Read review
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