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Novotel Aix en Provence Beaumanoir Les 3 Sautets

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Novotel Aix en Provence Beaumanoir Les 3 Sautets
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471 Reviews from our TripAdvisor Community

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Showing 95: English reviews
sydney
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

A very good hotel. Some of the carpets could be cleaned but it has everything you need and staff are helpful and friendly.The pool water was cold but refreshing and good to be still available. Stayed a week and sorry to leave.

Helpful?
1 Thank dead_gringo
Yoann P, General Manager at Novotel Aix en Provence Beaumanoir Les 3 Sautets, responded to this review

Dear Dead_Gringo, Thanks so much for taking the time to share such an encouraging feed-back further to your stay at the Novotel Aix-en-Provence. It was a real pleasure to having you with us for a whole week stay, I hope you enjoyed the beautiful city and its surroundings. We cannot wait to receiving you again soon in Aix-en-Provence where there... More 

Millom, United Kingdom
Level Contributor
230 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 8 September 2016

The hotel is situated a little way out of town - about 30 minutes walk, but there is a good bus service (no8) that is regular and reasonably simple to use. The rooms are a reasonable size with space for hanging clothes but no actual wardrobe or cupboards. The hotel provides free wifi plus tea and coffee making facilities and... More 

Helpful?
Thank Bob K
Yoann P, General Manager at Novotel Aix en Provence Beaumanoir Les 3 Sautets, responded to this review

Dear Bob, Thanks a lot for this detailed and globally positive feed-back. I am delighted to read you were satisfied throughout your journey in Aix-en-Provence, yet proud we could contribute to the smoothness of your stay. Thank you so much for having highlighted the friendliness of our team members. We will be looking forward to receiving you soon in Aix.... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 August 2016

The Novotel Aix Beaumanoir in Aix en Provence was a pleasant surprise. Athough I'm not normally a fan of "chain hotels", this establishment seemed to have a genuinely informal vibe about it, and the quality of the customer service was exceptional. Nothing was too much trouble for any of the staff, and the team of young waiters, waitresses and bar... More 

Helpful?
2 Thank max2key
Yoann P, Directeur général at Novotel Aix en Provence Beaumanoir Les 3 Sautets, responded to this review

Dear max2key, Thank you so much for sharing your comments. It was a real pleasure assisting you during your journey in Aix-en-Provence. As mentionned several times in your comment, Jerome and also the rest of our team, is very keen on providing you the best services, always in a natural willing and empathy. I deeply thank you for highlighting our... More 

Level Contributor
147 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 13 August 2016 via mobile

Arrived very late at night to sleep over. Check in was very efficient and friendly. The room is basic but comfortable. The single beds are a bit small. Breakfast was super crowded. Overall good, again basic. But the coffee and the croissant been great.

Helpful?
Thank Helmut A
Yoann P, General Manager at Novotel Aix en Provence Beaumanoir Les 3 Sautets, responded to this review

Thank you for taking the time to share your comments with regards to your stay at the Novotel Aix-en-Provence. It was a pleasure accomodating you during your journey in Aix-en-Provence. To get back to you on some of the mentionned points: our rooms are not up to the new Novotel design, however they offer space and comfort as you mentionned... More 

Rochester, United Kingdom
1 review
Reviewed 8 August 2016

The staff throughout the hotel were always willing to go that extra mile to make our stay a happy and enjoyable one. Nothing was too much trouble for them. The room was comfortable and airy which was welcome. The evening meals were varied, well cooked and delicious. The serving staff were very accommodating, polite and friendly.

Review collected in partnership with Accorhotels.com

Helpful?
Thank sandrajoy28
Yoann P, Directeur général at Novotel Aix en Provence Beaumanoir Les 3 Sautets, responded to this review

Dear Sandrajoy28 Thank you for taking the time to get back to us with such encouraging feed-back. Your satisfaction is our reward and I am very pleased to hear you got most of your stay at the Novotel Aix-en-Provence. As highlighted, our dedicated team, aims to make our guests Feel Welcome and go beyond expectations. We will be looking forward... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2016 via mobile

We passed one night in this hotel coming back from our holidays in Italy. The rooms are not good, with small bathroom and shower and not very good beds for sleep. Nothing special to say regarding the breakfast, but the staff was friendly and helpful. The hotel has a free parking area and a small exterior swiming pool. The price... More 

Helpful?
Thank Carles_1969
Shanghai
2 reviews
Reviewed 25 July 2016

Overall it is good, the staff are friendly, the food are tasty, only issue is we can not get support to heat some Chinese food with microwave, hope the hotel could provide additional guests only microwave

Review collected in partnership with Accorhotels.com

Helpful?
Thank KennyChenQ
Yoann P, General Manager at Novotel Aix en Provence Beaumanoir Les 3 Sautets, responded to this review

Dear Greg,  We are very greatfull about your encouraging comments further to your stay at the Novotel Aix En Provence. It is always a pleasure to receive such an enthousiastic feedback and we will share comments with our team who always strive to provide the best guest experience. Thank you again for sharing your feed-back and we will be looking... More 

Ghent, Belgium
Level Contributor
173 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 24 July 2016

Standard Novotel without surprises in one way or the other. I stayed twice in this hotel and the size of the rooms are typically novotel decorated. The second time the room was somewhat smaller. The bathroom can only be used by one person at the time but there is a separate toilet. The restaurant is near the pool and offers... More 

Helpful?
Thank Patrick H
Yoann P, General Manager at Novotel Aix en Provence Beaumanoir Les 3 Sautets, responded to this review

Thank you for taking the time to share your comments with regards to your stay at the Novotel Aix-en-Provence. It was a pleasure to accomodating you during your short journey in Aix-en-Provence. We indeed are located few minutes driving distance from the city centre, with easy access to the highway and therefore the major sightseeing of Provence. The menus in... More 

Roma
Level Contributor
192 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 4 July 2016

Only 1 km from the motorway and set in a quiet residential area, this 4 star hotel looked ideal for a 1 night stay to explore the lovely city of Aix. What a delusion. The entire structure is in need of renovation, and my room (218) was awful. The smell was bad, the carpet dirty, the bed horrible and even... More 

Helpful?
Thank Simon F
Yoann P, General Manager at Novotel Aix en Provence Beaumanoir Les 3 Sautets, responded to this review

Dear Simon, Thank you for choosing our hotel for your short journey in Aix-en-Provence and also getting back to us with this detailed feed-back. I deeply apologize for the details that tarnished your journey. To get back to you on some of the mentionned points: We indeed are located few minutes driving distance from the city centre, easily reachable to... More 

Walnut Creek, California
1 review
Reviewed 27 June 2016

On my recent 3-week trip to France, I stayed at Novotels in Beaune, Grenoble, Nice, Aix en Provence, Macon & Paris. All were fine with the exception of Aix en Provence. One problem was housekeepers that ignored my Do Not Disturb sign and instructions to leave my room alone and ended up damaging my laptop by dropping it or stepping... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank dfschmidt
Yoann P, General Manager at Novotel Aix en Provence Beaumanoir Les 3 Sautets, responded to this review

Thanks for this detailed comment shared further to your stay. As described, your overall experience was not up to your expectations and I am sorry about that. I am quite surprised yet doubtfull about the different aspects as detailed. The words used to explain your experience are tough compared to the general guests comments we usually have: courteous staff and... More 

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Near Novotel Aix en Provence Beaumanoir Les 3 Sautets

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The 4-star Novotel Aix-en-Provence Beaumanoir is situated 5 minutes from the center of Aix-en-Provence, close to the Aix Arbois TGV station, Marseille Provence Airport and major highways. The hotel has 102 rooms, a restaurant, bar, 8 meeting rooms, private car park, free WIFI, shady terrace and outdoor swimming pool. This Novotel hotel is ideal for business travel as well as trips to Provence as a couple or with the family. ... more   less 

Additional Information about Novotel Aix en Provence Beaumanoir Les 3 Sautets

Address: rue Marcel Arnaud | Résidence Beaumanoir, 13100, Aix-en-Provence, France
Region: France > Provence > Bouches-du-Rhone > Aix-en-Provence
Price Range: £60 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Aix en Provence Beaumanoir Les 3 Sautets 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Novotel Aix En Provence Beaumanoir Les 3 Sautets Hotel Aix-En-Provence
Aix-En-Provence Novotel
Hotel Style:
#11 Luxury Hotel in Aix-en-Provence
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Questions & Answers

Questions? Get answers from Novotel Aix en Provence Beaumanoir Les 3 Sautets staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd advice booking a room that overlooks the main pool area.”
 of 5 bubbles max2key, 15 Aug 2016 | Read review
“rooms overlooking the car park are the quietest”
 of 5 bubbles geogeni, 2 Jul 2015 | Read review
“Avoid rooms facing the main road”
 of 5 bubbles Food_Lover186317, 29 Sep 2014 | Read review
“Away from the motorway”
 of 5 bubbles ATK1057, 22 Sep 2014 | Read review
“Definitely choose a room facing the car park. Those facing the pool/gardens would pick up noise from the Motorway. We heard nothing in our room overlooking the car park.”
 of 5 bubbles walkingwizard, 21 Sep 2014 | Read review
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