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JW Marriott Cannes

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773 Reviews from our TripAdvisor Community

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Showing 490: English reviews
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Nantwich, United Kingdom
Reviewed yesterday NEW

Right from the off this hotel got it right... The welcome from the check-in staff was perfect, the room was very nice indeed (if a little quirky)... Would definitely stay here again if we come back to Cannes. I said the room was quirky but in a good way, mirrored and leather lined walls are a trifle "50 Shades" but...

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Helpful?
Thank Gary J
Athens, Greece
Reviewed 2 days ago NEW

I was lucky enough (perhaps as gold member) to get one of their suites with sea view, with porch, and jacuzzi. And although it was situated right above the entrance and facing the atrium, it was VERY quiet. The service was excellent and the personnel went the extra mile when at 2am we wanted some drinks and snacks at the...

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Helpful?
Thank Spiros L
Spain
Reviewed 1 week ago

If you want to stay in a luxurious hotel in Cannes you have a few choices. If you pick JW Marriott you made a good choice. The service is excellent, breakfast heavenly and a suite with an ocean view is to die for.

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Helpful?
Thank Wim G
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour Wim G, We are absolutely delighted to read your 5 Star recommendation of the JW Marriott Cannes on our TripAdvisor page. It is with great elation that we learnt you appreciated the beautiful sea view the hotel has to offer and our excellent service. The team and I thank you for taking the time to share your review and...

Nuernberg
Reviewed 2 weeks ago

I’ve stayed here within a congress of our company and I think we had a special offer. So we had breakfast in a separate room. Nevertheless the breakfast was good including a rich choice of fruits. The rooms were modern and spacious and overall in a good condition. The staff at check-inn and also the room service were always friendly...

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Helpful?
Thank Traveller_mucnue
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour Traveller_mucnue, Thank you for sharing the review of your recent business visit to the JW Marriott Cannes. The team and I are very pleased to hear that you found the staff to be always friendly and helpful as consistency is a key aspect of our service approach. We are happy to know that you as well appreciated our spacious...

uk
Reviewed 2 weeks ago

We stayed a couple of nights here with our toddler. It was perfect, so nice to stay in a hotel where we were so well looked after, the room was great and there was even a little teddy in the cot for my son, breakfast was good with great service. We will return to this hotel when we are back...

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Helpful?
Thank traveler1Uk
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear traveler1Uk, Thank you for sharing your 5 star review on our TripAdvisor page. The team and I are absolutely elated to hear you enjoyed a perfect stay and that you were well looked after. As we constantly strive to craft memorable experiences and deliver a superior service product, your comments are thus a true testimony to our endeavors and...

London, United Kingdom
Reviewed 2 weeks ago

Lovely hotel very modern excellent breakfast, but if not included is 35€ per person and limited choices for cooked breakfast We had a room facing the garden which is lovely, our door was difficult to ensure it was closed but the room was lovely, would have liked. Complimentary water though

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Helpful?
Thank VGAqa12
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour VGAqa12, On behalf of the team at the JW Marriott Cannes, thank you for sharing your lovely review of our hotel. I am delighted to learn that you enjoyed the rooms’ modern design and that you found the breakfast to be overall excellent. I have relayed your valued feedback regarding the cooked breakfast options to our Food & Beverage...

Berkshire
Reviewed 3 weeks ago

I have been trying to contact the hotel from the UK and not been able to speak to anyone. Is there an email address I can use? I would like to ask a few questions about transportation from Nice Airport to the JW Marriott and whether our hotel can arrange a transfer. Thanks!!

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Helpful?
Thank Mia_R1
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear Mia_R1, Thank you for your post on our TripAdvisor page. Our concierge team would be delighted to assist you with any transportation queries you might have. They can be contacted via email at jw.ncejw.concierge@marriotthotels.com or by phone at +33(0)4 92 99 70 00. Yours sincerely, Fady Sursock Guest Relations Supervisor JW Marriott Cannes

Reviewed 3 weeks ago via mobile

I stayed at the Marriott Cannes for 3 nights during my company kick off. I was lucky enough to have a suite that I shared with a colleague. It was a great room that allowed us both to have enough privacy. The facilities were good and excellent for hosting such a large company event. My only criticism would be the...

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Helpful?
Thank Jennie1008
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear Jennie1008, Thank you for choosing to stay with us during your business trip to Cannes and for your fantastic review which followed. We are very pleased to hear that you enjoyed your suite and as well that you found the hotel excellent for hosting large scale events. We truly appreciate your comments regarding the bar area and would like...

Delden, The Netherlands
Reviewed 3 weeks ago via mobile

Hotel at the boulevard. Close to the harbor and old town of Cannes. Friendly staff. Clean and big rooms. Valet parking. Very small fitness room. Breakfast okay with view on beach. Also off season recommended.

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Helpful?
Thank Maarten0123456
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Bonjour Maarten0123456, We truly appreciate you taking the time to share your feedback and recommendation of the JW Marriott Cannes on our TripAdvisor page. It was with absolute delight that we learnt of how you found our staff to be very friendly, as this is a core value in our service approach. The team and I were also very pleased...

Worcester, United Kingdom
Reviewed 4 weeks ago

Great hotel with great facilities, friendly efficient staff and spot on location for exploring Cannes. Shame about all the ancillary charges such a s wi-fi , had a great experience with room service but overpriced...

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Helpful?
Thank Cragnet
Fady S, Guest Relations Supervisor at JW Marriott Cannes, responded to this review

Dear Cragnet, We were very happy to read your feedback of your recent stay at the JW Marriott Cannes. It always brings us great pleasure to read comments as such in respect to our staff and product. Concerning the Wi-Fi, kindly be aware that we offer complimentary access in our Lobby and at the JW Grill. Wi-Fi is also offered...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
JW Grill Cannes
JW Grill Cannes
Cuisines: French, European, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nestled between the Mediterranean Sea and the Southern Alps, JW Marriott Cannes boasts an incomparable cultural and artistic heritage. The hotel is located on the former site of the Palais des Festivals, placing it at the heart of a city that steps into the spotlight once a year, when shining stars and international events come together for a film festival that has made Cannes the annual showcase for French elegance. Among its many unique features, JW Marriott Cannes is the only luxury hotel on the Croisette to have its own auditorium seating up to 820 guests. It also offers 16 newly renovated multi-functional and totally flexible conference rooms (including 10 new rooms on the 1st floor). ... more   less 

Additional Information about JW Marriott Cannes

Address: 50 Boulevard de la Croisette | BP 224, Provence Alpes Cote d' Azur, 06414 Cannes, France (Formerly Palais Stephanié)
Region: France > Provence > French Riviera - Cote d'Azur > Cannes
Price Range: £102 - £627 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Cannes 5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Jw Marriott Cannes Hotel Cannes
Palais Stephanie Hotel Cannes
Cannes Palais Stephanie Hotel
Sofitel Cannes
Cannes Sofitel
Hotel Style:
#11 Luxury Hotel in Cannes
#30 Business Hotel in Cannes
#40 Romantic Hotel in Cannes
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Cannes staff and other travellers.
16 questions
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Questions? Get answers from JW Marriott Cannes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean view room”
 of 5 bubbles 862wimg, 14 Feb 2017 | Read review
“5th floor rooms not accessible from all lifts”
 of 5 bubbles Cragnet, 22 Jan 2017 | Read review
“Partial or full sea views with balcony is best.”
 of 5 bubbles May791, 21 Nov 2016 | Read review
“Garden view is nice. Sea view better!”
 of 5 bubbles KunalP833, 9 Nov 2016 | Read review
“4th floor, partial or full sea view”
 of 5 bubbles Percy854, 2 Nov 2016 | Read review
5 of 5