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Mercure Thalassa Port Frejus

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#4 of 21 Hotels in Frejus
GreenLeadersBronze level
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Mercure Thalassa Port Frejus
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842 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Sunderland, United Kingdom
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 October 2016

Stayed for 4 nights in this beautifully-located hotel, complete with swimming pool and spa and direct access to a beautiful, sandy beach. Our room was clean and comfortable, with a balcony, complete with table and chairs, overlooking the pleasure port. Tea and coffee-making facilities were well received, as was the safe in the room and the air conditioning, with day-time... More 

Helpful?
Thank David A
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Dear Client, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus. We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback, and we will share it with our team, Hope to welcome you again, Regards. More 

Lowestoft, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 October 2016

It has been a very good experience so far for us. We came on a coach trip and everything has been done to make us feel comfortable. The comfort of the room and the food are excellent. The staff is efficient and friendly. The only annoying thing is that you have to use your room card to use the lift.... More 

Helpful?
Thank Marie B
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Amsterdam, The Netherlands
1 review
Reviewed 27 September 2016

Reasonable hotel at the Beach and Marina However there is a locked fence to reach the beach. Beach of white sand, is wide and not very busy The swimming pool of the hotel is not very cosy and with nice atmosphere. A little slobby/shabby could use renovation and maintenance. The breakfast is very favourable and rich with food. Our room... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank kaar0413
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Göteborg
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 September 2016

Very nice 4-star hotel by the fantastic sandy beach. All sand and not too crowded. The room was rather simple but clean and with a really nice view of Port de Fréjus. Friendly and welcoming staff. Free parking and sun beds at this time of the year. The only negativ thing was the pool which was situated without any breeze... More 

Helpful?
Thank Anna-Christina K
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Barby
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 August 2016

This was our first stay at the Frejus Mercure Thalassa Spa Hotel. Our room was spacious with a good sized suntrap balcony and excellent aircon given the night time temperature remained in the mid 20s! The room was comfortable enabling good sleep quality and was equipped with a small fridge in which to keep the wine chilled! Breakfast was very... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Martin H
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Bristol, United Kingdom
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 August 2016 via mobile

Stayed here for a quiet week. Hotel was a very pleasant place to be. Our room had a view over the harbour. Staff attentive and room was comfortable.The restaurant made our stay though. Excellent standard and very good service. Would go again.

Helpful?
1 Thank Mark P
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

We very much appreciate your comments regarding your stay at the Hôtel Mercure Thalassa Port Fréjus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Horgen, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2016

We paided for our two small dogs 220 Euros (less than 4 kg, one was a baby) additional dog service - unbelievable, they needed not any room service at all. Breakfast (nothing exeptional, with lousy coffee) for 19 Euro/Person definetly too expensive. Room service unreliable, missed often things like to refill toilette paper). No guaranteed garage slot about 15 Euro/Day,... More 

Helpful?
1 Thank willyetevap
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Stavanger, Norway
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 July 2016

We arrived a bit early at the hotel to spend some time at the pool and beach before checkin. As this was a family holiday, our key criteria for selection of the hotel was access to pool and beach (in that order).. When arriving at the pool we were meet by the most unfriendly pool guards I have ever meet.... More 

Review collected in partnership with Mercure Hotels

Helpful?
Thank Eirik A
Claire B, Directeur général at Mercure Thalassa Port Frejus, responded to this review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry for the trouble with the co propriety swimming pool. Sincerely, More 

Lake Myvatn, Iceland
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 July 2016

Don't be fooled by the pics on line - even though we paid for an 'up-grade' there was nothing nice about the room. Small with a tiny bathroom and a seperate loo with a heavy door - the pillows are dire and they provide small paper cups and wooden sticks for the coffee. More like a motel Its 15€ a... More 

Helpful?
1 Thank Elaine818
Claire B, Assistante Responsable Hébergement at Mercure Thalassa Port Frejus, responded to this review

Dear Elaine818, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thalassa Port Fréjus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on the Port Frejus marina, this hotel enjoys direct access to the beach through the gardens. 106 airconditioned rooms with loggia, equipped with direct telephone, television, hair dryer, minibar and safe. Our restaurant offers traditional and lowcalorie menus featuring cuisine rich in colours and flavours. The Thalassotherapy Centre is linked directly to the hotel and features a seawater swimming pool, hammam and a relaxation room with tea service. ... more   less 

Additional Information about Mercure Thalassa Port Frejus

Address: Rue Forces Francaises Libres | Port Fréjus ouest, 83600 Frejus, France
Region: France > Provence > French Riviera - Cote d'Azur > Frejus
Price Range: £70 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Thalassa Port Frejus 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Mercure Thalassa Port Frejus Hotel
Mercure Hotel Fréjus
Hotel Style:
#1 Green Hotel in Frejus
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Thalassa Port Frejus staff and other travellers.
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Questions? Get answers from Mercure Thalassa Port Frejus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for harbour or sea view. Avoid street side.”
 of 5 bubbles G7126WUmarieb, 12 Oct 2016 | Read review
“Take a room at the fourth or higher floor”
 of 5 bubbles willyetevap, 7 Aug 2016 | Read review
“Be sure to know whether you want a view of the sea, marina or the street.”
 of 5 bubbles Japes785, 2 Sep 2015 | Read review
“Choose another hotel”
 of 5 bubbles waleeda922, 31 Aug 2015 | Read review
“Ask to look over port”
 of 5 bubbles 260jackieb, 17 Aug 2015 | Read review
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