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BEST WESTERN PLUS Hotel Massena Nice

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BEST WESTERN PLUS Hotel Massena Nice
BEST WESTERN PLUS Hotel Massena Nice
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1,070 Reviews from our TripAdvisor Community

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Showing 568: English reviews
Singapore, Singapore
Reviewed 1 week ago

1. The front desk staffs are extremely friendly and helpful to assist me on all my requests, like joining free membership, dining option, restaurant reservation, taxi booking, parcel handling, tourism, etc. I would like to convey my thanks and appreciation to Ms. Olivia who promptly and patiently helped me to handle my missing parcel which presented excellent services and hospitality...

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Helpful?
Thank Xu X
Rungsted, Denmark
Reviewed 1 week ago

We were 6 people staying for a weekend at the hotel celebrating our sons birthday. We arrived late Friday and got the most incredible help from the reception in finding a great place to have dinner. The emplyees are fluent in English and they are extreemely helpful. The hotel is Places right at the central Square and next to the...

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Helpful?
Thank KlausSoe
Management response:

Dear Guest, We thank you for sharing with us your lovely review following your recent stay at the Hotel Massena. We are delighted to learn that you had a wonderful stay and that you had the chance to discover the French Riviera. Indeed, the central square, the old town and the beach are located only at a short walking distance...

Manchester, United Kingdom
Reviewed 1 week ago

Rooms are clean and well maintained. Upon arrival our room was upgraded to executive suite free of charge. The hotel is also in a good location to access the easy to walk to hangout spots. Tram is close by and restaurants are too. The old town is across the square so easy access to the Angles.

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Helpful?
Thank Dave F
Management response:

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Hotel Massena. We are pleased to read that you enjoyed the hotel and the central location. We thank you for your recommendation and and we invite you for your next visit to book through our Tripadvisor page on which we offer a...

north england
Reviewed 2 weeks ago

I stayed here in February when it had only just become a Best Western hotel and find it much improved from the point of view of staff friendliness from start to finish of my visit. It is well situated for all parts of the centre of the city, with information about trips and sites to browse and two computers for...

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Helpful?
Thank lynnmml
Management response:

Dear Guest, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. I am very delighted to read your nice comment! Please be assured that your comment has been shared with all our teams as this is so...

Calgary, Alberta
Reviewed 3 weeks ago via mobile

Rooms are clean and well maintained. The hotel is also in a good location to access the easy to walk to hangout spots. Tram is close by and restaurants are too. The old town is across the square so easy access to the Angles.

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Helpful?
Thank Tony S
Management response:

Dear Guest, First of all we want to thank you so much for sharing your experience of your stay with the Trip Advisor community ! We are delighted to read that you appreciated the "fantastic" location of the hotel in the heart of Nice. Your satisfaction is important to us and we will be using the feedback you gave us...

Walnut Creek, California
Reviewed 3 weeks ago

We stayed here one night prior to our cruise. The hotel is very nice. Our room was small, but adequate. The Wi-Fi was good. The breakfast was good with lots of variety. The hotel is within walking distance of the Place Massena and the Promenade and there are lots of restaurants nearby. We enjoyed our stay here and would stay...

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Helpful?
Thank dkata94598
Management response:

Dear Guest, I would like to thank you for selecting the Hotel Massena during your last visit in Nice and the time you took to write us the interest you attach to our property. I am very delighted to read your nice comment. I look forward to welcoming you in the Hotel Massena on your next stay in Nice. Best...

Paisley, United Kingdom
Reviewed 4 weeks ago via mobile

Just home after 4 nights in Nice. The hotel is in an excellent location for visiting the sights of Nice and for shopping. Reception staff were very friendly & professional, especially Oceana who went out her way to help us. The room was very clean, and bedsheets and towels were changed every day. We didn't breakfast in the hotel so...

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Helpful?
Thank ALISON S
Management response:

Dear Guest, Thank you for taking the time to write a review following your recent stay at the Hotel Massena. We are pleased to read that you enjoyed you stay and especially the central location of the hotel, the professionalism of our hotel staff and the comfort of your room. We thank you for your recommendation and we would love...

Chorley, United Kingdom
Reviewed 4 weeks ago via mobile

Stopped here as a stop over before joining our cruise in Monte Carlo. Can't comment too much on the hotel due to only being there one night, however I only really have positive comments. Beds comfy and room very quiet - it's quite noisy when you open the balcony doors. Really good location and close proximity to the shops. Love...

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Helpful?
Thank Holly S
Management response:

Dear Guest, Thank you for your review on Trip Advisor, following your stay at the Hotel Massena. We are very delighted to read your comment. We thank you for your recommendation and hope to welcome you back during your future stays in Nice. Best Regards, Stéphane MATTIOLO Room Division Manager

Chicago, Illinois
Reviewed 3 November 2016 via mobile

We stayed here the end of October , weather was very nice. The hotel is clean and near shopping. The rooms are small with the toilet in a closest, which I found a pain as you have to go around to wash your hands . Plus you had to step up to get to the room with the sink and...

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Thank Chloeh114
Management response:

Dear Guest, We thank you for having taken the time to share your experience and we thank you for your constructive comments. Your comments will be taken into consideration and we hope to have the pleasure to welcome you again in the future and we invite you for your next visit to book through our Tripadvisor page on which we...

Dumfries Scotland
Reviewed 2 November 2016

This hotel was well located for shops, gardens and eating places etc. The lobby of the hotel was bright and modern. The staff were welcoming and helpful. They also seem to speak more than one language. The hotel was clean and bright. There were 2 lifts. On arrival help was available with luggage if required. The rooms were clean. I...

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Helpful?
1Thank Toots14
Management response:

Dear Guest, Your lovely feedback following your recent stay at the Hotel Massena is very much appreciated. We are delighted to read your kind words about the warm and efficient service, as we take pride in making our guests’ stay the most enjoyable and memorable one. Please be assured that your comment has been shared with all our teams as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Real Boutique Hotel in Nice with a character and its famous Belle Epoque facade of the early century, the BEST WESTERN PLUS Hotel Massena Nice welcomes you in a friendly atmosphere. 4 Star hotel with all the comforts in the heart of Nice, the BEST WESTERN PLUS Hotel Massena Nice is the perfect place to stay in Nice for all shopping enthusiasts. All the fashion and luxury within walking distance from the hotel: Galeries Lafayette, Louis Vuitton, Hermes, Dior, etc. On the services side, the hotel has a private garage with valet service, air conditioning, free Wi-Fi, room service in partnership with Brasseries Gioffredo, and more. Many restaurants are also close to the hotel. Recent renovations have been made to provide a better quality of services. The 110 rooms and suites of the BEST WESTERN PLUS Hotel Massena Nice, fully equipped with new high-end luxury bedding, invite the client to relax between two different activities in the capital city of the French Riviera. On the business side, the hotel has a conference room for up to 45 people. And for Incentives up to 150 delegates for reward travel. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Massena Nice

Address: 58 rue Gioffredo, 06000 Nice, France (Formerly L'Hotel Massena)
Region: France > Provence > French Riviera - Cote d'Azur > Nice > Centre
Price Range: £63 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Hotel Massena Nice 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
l Hotel Massena
l Hotel Nice
Hotel Style:
#15 Luxury Hotel in Nice
#37 Romantic Hotel in Nice
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel Massena Nice staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Hotel Massena Nice staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing away from the street are very quiet but can conduct air conditioning sound at night.”
 of 5 bubbles lynnmml, 22 Nov 2016 | Read review
“It was apparently a bit noisy on the street at the side of the hotel. The front and back were fine.”
 of 5 bubbles Toots14, 2 Nov 2016 | Read review
“our room was on 6th floor looking over a courtyard no noise”
 of 5 bubbles nanny1949-6, 29 Oct 2016 | Read review
“Rooms at rear are quietest I've ever stayed in.”
 of 5 bubbles grmljag, 25 Oct 2016 | Read review
“Close to the train station and close to the main square.”
 of 5 bubbles 717daled, 23 Oct 2016 | Read review
5 of 5
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