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BEST WESTERN Hotel La Marina

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553 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Stirling
Reviewed 1 October 2016

We were there as a coach party from Scotland and I found the hotel to be very satisfactory in every respect. It is perfectly located by the marina and is a 15/20 minute walk into the town and beaches. The staff are pleasant and helpful - a special mention for Dylan and Tomas and the other restaurant staff - and...

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1Thank 25traveller25
Marina L, Directeur général at BEST WESTERN Hotel La Marina, responded to this review

Dear 25 Traveller25, We would like to thank you for your very nice feedback on TripAdvisor. It was a pleasure to have you as guests and we are delighted that you enjoyed your stay with us. Looking forward to welcome you soon again, Best regards, Hervé Leprince - Manager

Fredrikstad, Norway
Reviewed 20 September 2016 via mobile

A friendly staff welcomed us. The room with marina wiew was nice and clean. The poolside was also ok. It is about 10 minutes walk to beaches and the city. We came by car and the only minus is the expensive parking fee outside the hotel...

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Helpful?
Thank Henrik W
Marina L, Directeur général at BEST WESTERN Hotel La Marina, responded to this review

Dear Henrik W, Thank you for your comment regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Kind regards, Hervé Leprince -Manager

Reviewed 3 September 2016 via mobile

Stayed here for an over night stay perfect place staff was very friendly the hotel was very clean I wish we was stopping longer I would certainly recommend this hotel the food was reasonably priced and good .good views across the harbour and a bout a mile to walk to the centre of st Raphael

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2Thank Robertreid66
Aix-en-Provence, France
Reviewed 6 August 2016 via mobile

Stayed here for 3 nights and overall very good.One member of staff was kinda rude but i decided not to speak with him again. The rest of the staff were very good.I would be good if they could offer a shuttle service to the town centre as it is not a 15\20 min walk. Apart from that i would recommend...

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Thank monsieurgastro
Marina L, Directeur adjoint at BEST WESTERN Hotel La Marina, responded to this review

Hello Monsieurga..., We are really happy to read your comment, except for the member of the staff who was kinda rud, sorry for that. You can found a bus just in front of the hôtel, he will let you at the train station, maybe the easyer solution to come. We hope to see you an other time, maybe next years,...

Helsinki, Finland
Reviewed 13 July 2016

I stayed here for one night during my golf trip to St Raphael. I was looking for a hotel by the sea and close to the restaurants. This was what I was looking after. Clean and quiet quality stay - nothing very special, but just enough. After coming to the hotel I was pretty hungry. It took 2 minutes to...

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Thank golfaten
Gyenesdias, Hungary
Reviewed 19 June 2016 via mobile

Nice location, restaurant is next to the port. Clean room and the standard is not so small. The breakfast was excellent fresh and varied. The staff was really kindly and helpful. I will be back. The water was a little bit cold in the pool that was my biggest problem here.

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Thank mikitot69
Marina L, Directeur Adjoint at BEST WESTERN Hotel La Marina, responded to this review

Dear mikitot69, Thanks a lot for the excelent advise. We are so sorry for temperature of the swimming pool and will be very happy to see you back in our hotel during a time where the weather will be nicer.

Lincoln, United Kingdom
Reviewed 14 June 2016

Lovely hotel with a great location in the Marina and 20 minutes stroll for the centre. Rooms excellent we had a sea view which was worth paying the extra. Lunch menu could be more varied and we had to wait for drinks on more than one occasion which is why it wasn't 5 stars!! Overall the staff could have been...

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Thank jotim1
Marina L, Directeur adjoint at BEST WESTERN Hotel La Marina, responded to this review

Good evening jotim1, I'm happy to learn how you have a good time in our hotel. All my aplogie for the time of wait for your drinks, last week was very busy and every body make the best to satisfy our customers. I'm sure next time we will make better, so i hope to see you very fast around the...

Sint-Niklaas, Belgium
Reviewed 18 March 2016 via mobile

People finding this hotel fantastic have clearly never stayed in a 5* hotel, this is a 3* and not a shimmer more. Reception staff is not overly friendly, the rooms are small but clean, the beds are ok but not exceptional, the breakfast is mediocre: scrambled eggs from powder, old fruit salad, no healthy options, too expensive for what it...

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Thank H D
Marina L, Directeur général at BEST WESTERN Hotel La Marina, responded to this review

Dear HD, Small rectification: we are a 4 stars hotel and the national classification is made by independent committees. I'm also sorry to read that you did not appreciate our breakfast, with fresh and bio products. We apologize for that. Best regards, Hervé Leprince - Manager

Cardiff, United Kingdom
Reviewed 16 March 2016 via mobile

Situated on the quayside at St Raphael on the French Riviera, this is a great location for visit the coast area. The lobby is multi level open plan, clean and nicely decorated, but my first impression as I entered was the resident cat! A cat wandering freely around the hotel public areas may not be to everyone's taste, and if...

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1Thank 1stClassRider
Marina L, Directeur général at BEST WESTERN Hotel La Marina, responded to this review

Dear Sir, Thank you for having appreciated your stay in our hotel but we are sorry that the cat disturbed you. It's him who adopted us several years ago and as he was very discreet and very kind, we had no heart to put him outside... Best regards, Hervé Leprince - Manager

chesterton, United States
Reviewed 5 March 2016 via mobile

Hotel was wonderful, clean and comfy but at check out the receptionist was very rude. First day we were received very warmly by the male receptionist but in the end Sylvia at the reception argued with us like crazy. Horrible customer service. Could believe it from Best Western.

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Thank Zeba A
Marina L, Directeur général at BEST WESTERN Hotel La Marina, responded to this review

Dear Zeba A, We are very sorry for the inconvenience at your check-out. Sylvie explained to you that your 5 breakfasts were not included in the price of your reservation, made on the website of booking.com. As you did not want to believe it, the discussion rose and finally she offered you 3 breakfasts. Once again we apologize for this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about BEST WESTERN Hotel La Marina

Address: 30 Place De La Marina | Port Santa Lucia, 83700, Saint-Raphael, France
Region: France > Provence > French Riviera - Cote d'Azur > Saint-Raphael
Price Range: £71 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel La Marina 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western St Raphaël
St Raphaël Best Western
Best Western St-Raphael
Hotel Style:
#2 Luxury Hotel in Saint-Raphael
#3 Romantic Hotel in Saint-Raphael
#6 Family Hotel in Saint-Raphael
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel La Marina staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel La Marina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a marina view or balcony if that is important to you.”
 of 5 bubbles 25traveller25, 1 Oct 2016 | Read review
“You pay a lot extra for the limited pool view, and the marina view is partially obstructed with a wall surrounding the marina.”
 of 5 bubbles bubba89, 14 Oct 2015 | Read review
“Rooms to the port side are quitier.”
 of 5 bubbles andisb, 30 Aug 2015 | Read review
“Well worth getting a room with a balcony overlooking the marina”
 of 5 bubbles HelemJB, 26 Aug 2015 | Read review
“The poolside superior rooms with terrace overlooking the Bay of St Tropez are sunny for most of the day and wonderful views.”
 of 5 bubbles SuziQ248, 23 Aug 2015 | Read review
5 of 5
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