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Citadines Castellane Marseille

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Traveller (84)
Room & Suite (72)
Dining (11)
Overview
  • Excellent27%
  • Very good48%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“minute walk”(7 reviews)
“perfect room”(2 reviews)
“small kitchen”(3 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Family Rooms
Kitchenette
Multilingual Staff
Pets Allowed
3 Star accommodation
All hotel details
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Reviews (298)
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69 results
Traveller rating
14
31
21
2
1
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Time of year
LanguageEnglish
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14
31
21
2
1
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All reviewsminute walkperfect roomsmall kitchenwashing up liquidsofa bedextra pillowsgood sizevieux portold portreception areamicrowavemetrobalconybathcafeseurosunit
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1 - 5 of 69 reviews
Reviewed 1 week ago

Port side, secured paid parking available next door, staff friendly and helpful, ground floor accommodation available, clean and spacious room, coffee/tea making facilities in room, laundry facility on site, nice outlook with private verandah overlooking outdoor area, breakfast available, walking distance to few restaurants, great...More

Thank Kevin T
Response from priscillapons, Front Office Manager at Citadines Castellane MarseilleResponded 3 days ago

Dear Kevin, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again. Regards, Priscilla - Front office manager

Reviewed 4 weeks ago

Very friendly service. We received an upgrade because it was a special occasion, which was lovely. There were a few bars and restaurants nearby which looked ok but we took the short metro ride to the Old Port.

Review collected in partnership with this hotel
Thank mclaughlinpb
Response from priscillapons, Front Office Manager at Citadines Castellane MarseilleResponded 4 weeks ago

Dear Guest, We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Regards, Priscilla - Front office manager

Reviewed 4 weeks ago

We stayed 2 nights at the hotel.a bit hard to find,.Super friendly staff very clean .in a busy part of the town close to the metro there is a farmers market/flee market on the street about five minutes from the hotel you could find everything...More

Thank touristforlife1
Response from priscillapons, Front Office Manager at Citadines Castellane MarseilleResponded 4 weeks ago

Dear Guest, Thank you for choosing Citadines Marseille Castellane as your accommodation during your holiday in Marseille. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you...More

Reviewed 16 April 2018

We spend one night here. Room (with kitchenette) was super nice: clean, modern, nicely decorated The hotel is close to city transportation and the area is nice and safe, there was tea and coffee 24/7 and breakfast looked yummy but we made our own Close...More

Review collected in partnership with this hotel
Thank Monika O
Response from priscillapons, Front Office Manager at Citadines Castellane MarseilleResponded 17 April 2018

Dear Monika, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again. Regards, Priscilla - Front office manager

Reviewed 5 March 2018 via mobile

First impression is a lovely smiling face at the reception area. Calm and in a really professional manner she made me and my group feel really welcome. Now to the downside of Marseille. Find a safe spot for your car. Or in my situation a...More

Thank Ulf H
Response from priscillapons, Front Office Manager at Citadines Castellane MarseilleResponded 7 March 2018

Dear Ulf, Thank you for choosing Citadines Castellane as your accommodation during your holiday in Marseille. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Laundry Service
Self-Serve Laundry
Pets Allowed ( Dog / Pet Friendly )
Non-Smoking Hotel
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$75 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$75 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (84)
Room & Suite (72)
Dining (11)
Questions & Answers
Ask a question
maikol77
29 May 2017|
Answer
Response from priscillapons | Property representative |
Hello, Yes we have a private parking, the price per night is 15€. Regards, Priscilla - front office manager
0
Votes
JoyRome
1 March 2015|
Answer
Response from Ian B | Reviewed this property |
We found the beds very comfortable indeed, which made for a good nights sleep. The mattress on our bed were medium/firm, but in no way hard.
0
Votes
Room Tips
"Check the filters in the air vents they may need cleaning. Mine did, they cleaned them right away."
Read review
"oven and washing machine required also balconies to be cleaned"
Read review
"optional $25 for each house cleaning call so only use it when you need to."
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"We were on the ground floor but would choose a room in the higher floors."
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