Les Tresoms Lake and Spa Resort Hotel
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Les Tresoms Lake and Spa Resort Hotel

15 Boulevard de la Corniche, 74 000, Annecy France
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Traveller (951)
Vue de la chambre
Room & Suite (225)
Dining (86)

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About

4.0
#1 of 1 all-inclusive in Annecy
4.6 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.5 of 5 bubbles
Value
Between the lake and the mountains, discover a beautiful site, an exceptional panorama and quality services. A 52-bedroomhotel, two restaurants, a terrace and a wooded park, an outdoor swimming-pool, ample parking and a real spa. The old town and a water sports centercan be reached by a pedestrian path. A teamof professionals,passionate about high standards is at your service.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Wifi
Yoga classes
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Boating
Hiking
Skiing
Bicycle tours
Bowling offsite
Canoeing offsite
Table tennis
Tennis court offsite
Walking tours
Video game console
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Picnic area
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Family Resort
Historic Hotel
Languages Spoken
English, French, Russian, Spanish and 1 more

Location

15 Boulevard de la Corniche, 74 000, Annecy France
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 54 out of 100
54
Chambery Airport
21.3 mi
See all flights
Geneva Airport
2,257Reviews8Q+A62Room tips

Reviews
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Detailed Reviews
Chris wrote a review May 2021
Geneva, Switzerland
3.0 of 5 bubbles
keep in mind that hotel was emty for months due to Covid and just recently started having large amounts of guests. Therefore this was an opportune time to do some basic touch up/works in the hotel. Our bathroom door had a huge scratch , which just needed someone to repaint it. The drink cabinet was falling apart. The bathroom sink cubboard was stained throughout and moldy. At night, some sort of vaccum noise ( or maybe some sort of ventilation ) kept turning on and off but we could not locate from where ( but it was not from inside the bedroom. Ouside walls of the hotel near the pool were in need of replastering. And to conclude, when I first asked for a umbrella at the pool, I was told it would be done immmediatly; 20 mins later i asked another staff member at the fron desk this time to ensure we would get one, she promised quick action. 40 mins later we left the pool area to go back to our room and I pointed out to the same receptionist that no one brought any umbrella- a 4 star hotel should have thorough follow through procedures. In general not impressed but since i suspect most guests are not repeat guests but one off-tourists, the hotel does well financially without any reinvestment or training.
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Date of stay: May 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eleanor H wrote a review Oct 2023
London, United Kingdom
3.0 of 5 bubbles
Stunning location looking over the lake just 20 mins walk to the centre of Annecy - a haven from the hoards of tourists. Lovely (unheated) swimming pool. Rooms good value despite being small and bizarrely decorated. Housekeeping was exceptional. Spa and main Michelin Star restaurant were fabulous. The L'Atelier bistro restaurant awful. No food available at lunch time (except for tasting menu and room service which would have had to be eaten in the tiny room). We were charged 20 euro per day extra for parking but were consistently trapped in car park & had to go to reception to be let out. Service by hotel staff (not main restaurant or spa) was patchy and sometimes downright rude. All in all the hotel not brilliant and quite quirky but the spa and La Rotonde restaurant were wonderful.
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Review collected in partnership with this hotel
Date of stay: September 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Responsable Hébergement, Service clients/Réception at Les Tresoms Lake and Spa Resort Hotel
Responded 12 Nov 2023
Dear Guest, Thank you for reporting that the cleanliness of your room was impeccable. We are delighted to read that you enjoyed the Michelin-starred restaurant and the Spa. The L'Atelier restaurant is open for dinner on Fridays and Saturdays. A room service menu is available 24 hours a day. We apologise for any inconvenience to the car park, which has since been rectified. We look forward to welcoming you to Annecy!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
k1162024 wrote a review May 2024
3.0 of 5 bubbles
Please see previous page. Small rooms (compared to family members who paid same price), spa not working but was not told that before agreeing ton payment and booking and noone told us breakfast was £25pp per day - had to pay £100 on last day which came as a huge surprise. This was not make clear when checking in when we asked and were told its included
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Review collected in partnership with this hotel
Date of stay: May 2024
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
joelleveyrat wrote a review Jan 2022
Sydney, Australia
1.0 of 5 bubbles
Overall staff aren't efficient not friendly enough and don't go the extra miles for the clients
The room is so so, paying for a spa entry without any services is outrageous.
Beautiful view but definitely not worth the money.
Room service menu should be known by staff and explained properly.
menus should be in rooms and AC Should be working ! we did not sleep well as too hot in the room.
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Review collected in partnership with this hotel
Date of stay: January 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Véronique Droux, Directeur général at Les Tresoms Lake and Spa Resort Hotel
Responded 26 Jan 2022
We are sorry to read that your experience did not go well at Les Trésoms. Indeed, the covid-19 pandemic has led us to reduce the paper in the room as much as possible. However, all the menus are available in digital format on the TV in your room. Also, a single-use paper menu is available at the reception desk upon request. The air conditioning does not work during the winter. Did you report this problem on site? We could have solved the problem on the spot. We remain at your disposal to exchange.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy wrote a review Jul 2022
2.0 of 5 bubbles
Give this hotel a miss.
We stayed here on our honeymoon in June 2022. We thought this hotel lacked a quality of service, there was a wedding when we were there and we were unable to eat at either of the hotel restaurants.  Whilst it is understandable one is a Michelin star so reservation is required, the second restaurant which the website says "this restaurant is reserved for hotel guests" ought to therefore accommodate the hotel guests. 
This hotel showed no priority to guests and was not 4 stars.
We also did not like a high charge to use a bicycle, it felt money grabbing and should be reconsidered by the hotel.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from karen giry, Service clients/Réception at Les Tresoms Lake and Spa Resort Hotel
Responded 27 Sept 2022
Dear Guest, We would like to thank you for taking your time to review your stay. We feel sorry that you were not able to find a table in one of or two restaurants. We have limited seats and we highly advise to book before or at your arrival. It is true a wedding took place the same day. However, banqueting spaces are dedicated for wedding and events for the peaceful of hotel's guests. We really hope that you will give us a chance to welcome you back and make it right for you during your future stay..
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cathy T wrote a review May 2022
2.0 of 5 bubbles
The staff were polite but could not offer what we needed. To arrive at 2.45pm and be told you couldn’t have any food or drink until your room would be free at 4pm was not a good start. And then to be told you would only be able to order from the snack room menu and would have to eat any food apart from breakfast in your room and not outside was very disappointing. To be honest I was shocked we hadn’t been contacted by email in the week before our arrival to explain the issues, and even more shocked they seemed to expect us to stay the entire four days. Plus we paid over €300 for the first night, as we had too far to travel to leave on the day of our arrival.
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Review collected in partnership with this hotel
Date of stay: May 2022
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mac wrote a review Oct 2022
New York City, New York
1.0 of 5 bubbles
Hotel is overrated and staff is rude. The pool is not heated, and you have to pay extra for pool, hot tub, etc. Reservations required and one hour limit. The rooms are tiny. In one, you can’t even stand to brush your teeth in the bathroom. There is a path through the forest that it is encouraged and when I asked if it was safe, they said they don’t know.
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
L G wrote a review Apr 2023
Milan, Italy
1.0 of 5 bubbles
We stayed at the hotel two nights. It’s a scam, and the staff is extremely rude. We booked the hotel because we wanted to use the spa, in the 2 nights we stayed they didn’t find a slot available until Sunday evening when we left. The staff is really not accommodating. The rooms are small and the AC is not working.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Véronique Droux, Directeur général at Les Tresoms Lake and Spa Resort Hotel
Responded 12 May 2023
Dear Guest, We are sorry that you could not find available access to the Spa. The Spa is indeed by reservation to ensure everyone's satisfaction. This service is very much in demand and is booked in advance. We hope you enjoyed this relaxing moment on Sunday evening. You indicate that you stayed in April. Indeed, the air conditioning does not work at this time. Some days and nights are cold at this period. We remain at your disposal,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
guest671 wrote a review May 2024
3.0 of 5 bubbles
Average hotel with beautiful views. Breakfast was extremely poor at a price point of €25 pp. Rooms were clean albeit very small. Spa was nice although would expect from a price point would be included in the stay. On arrival we requested taxi service to take us into the town (less than 5min drive). We were charged €50 euro. On our return we informed the front desk who just laughed. Extremely disappointed we were not prewarned. Although the hotel boasts extremely lovely views, for the price point I would not stay here again
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Review collected in partnership with this hotel
Date of stay: May 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aglae R wrote a review Jan 2024
1.0 of 5 bubbles
Honestly, this hotel is the worst I've experienced. While I usually give second chances, this place's staff were unhelpful. On New Year's Eve, they claimed the bar was closed, refusing to serve drinks despite serving others. We bought our own alcohol and were ignored when trying to get served at the bar. The waitress interrupted a family video call, insisting we stop drinking our own beverages. We were limited to one drink each, with confusing rules.

( Staff pointed finger at us, interrupting our conversation, denied us services and overall bullying)

Despite paying around £600 in November, they placed another £600 hold on my card for potential extras. The spa, a basic indoor pool area, is charged per hour per person, requiring constant check-ins. This, coupled with the poor treatment, made the experience horrible. Save yourself the trouble and choose another hotel for a better holiday experience.
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Date of stay: January 2024
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Don’t stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Responsable Hébergement, Service clients/Réception at Les Tresoms Lake and Spa Resort Hotel
Responded 20 Jan 2024
Dear Guest, We are very sorry to read your comment and we would like to assure you that your experience was definitely not what you wanted. The bar is open all day and we apologise for any misunderstanding. Please do not hesitate to contact us directly if you require any further information.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Pache W
Hagerstown, Maryland13 contributions6 helpful votes
I have no idea. You will have to contact the restaurant.
Vicki J asked a question Jul 2016
4 contributions11 helpful votes
Do you do twin rooms?
Answer from Véronique D
Annecy, France2 helpful votes
Dear Sir, We have the pleasure to confirm you that you can book a Twin room in our Hotel, in every category of room. We stay at your disposal for any further information and hope to see you as soon as possible! Kind regards!
21trish asked a question Jan 2015
Perth, Australia18 contributions27 helpful votes
How can this Hotel be advertised as all inclusive, when it doesn't include breakfast?
Pacificateur66 asked a question Dec 2020
Paris, France4 contributions2 helpful votes
Bonjour. Peut on se rendre sur place, avec son chien ?
Answer from Christophe H
1 contribution1 helpful vote
Oui
Annette E asked a question Nov 2018
Annecy, France167 contributions22 helpful votes
Bonjour ! Faites vous des formules "Brunch" les week ends ?
OnAir06821697619 wrote a tip Jan 2024
2 contributions2 helpful votes
1.0 of 5 bubbles
"Book another hotel."
Read full review
Aglae R wrote a tip Jan 2024
1 contribution1 helpful vote
1.0 of 5 bubbles
"Don’t stay here "
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gperezv wrote a tip Nov 2023
Bethesda, Maryland51 contributions32 helpful votes
5.0 of 5 bubbles
"Reserve the spa will in advance"
Read full review
SHELDON S wrote a tip Jun 2023
North Miami, Florida10 contributions1 helpful vote
2.0 of 5 bubbles
"LIMITED ENGLISH SPEAKERS"
Read full review
Robyn A wrote a tip Jun 2023
2 contributions1 helpful vote
1.0 of 5 bubbles
"Book elsewhere. Tiny rooms, restaurant and spa has. I availability, food lacking in quality and flavor, extremely poor service. "
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Not the right property for you?
There are more places to choose from in the Annecy area.
PRICE RANGE
£124 - £201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
les tresoms lake hotel annecy, les tresoms lake annecy
LOCATION
FranceAuvergne-Rhône-AlpesHaute-SavoieAnnecy
NUMBER OF ROOMS
52
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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LES TRESOMS LAKE AND SPA RESORT HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Les Tresoms Lake and Spa Resort Hotel
Which popular attractions are close to Les Tresoms Lake and Spa Resort Hotel?
Nearby attractions include Jardins de l'Europe (0.7 miles), Basilique de la Visitation (0.5 miles), and Ile des Cygnes (0.7 miles).
What are some of the property amenities at Les Tresoms Lake and Spa Resort Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Les Tresoms Lake and Spa Resort Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Les Tresoms Lake and Spa Resort Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Les Tresoms Lake and Spa Resort Hotel?
Yes, street parking is available to guests.
What are some restaurants close to Les Tresoms Lake and Spa Resort Hotel?
Conveniently located restaurants include Les Terrasses Du Lac, Café Bichette, and Glacier des Alpes.
Are there opportunities to exercise at Les Tresoms Lake and Spa Resort Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Les Tresoms Lake and Spa Resort Hotel located near the city centre?
Yes, it is 0.7 miles away from the centre of Annecy.
Are any cleaning services offered at Les Tresoms Lake and Spa Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Les Tresoms Lake and Spa Resort Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Les Tresoms Lake and Spa Resort Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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