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BEST WESTERN International Annecy

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BEST WESTERN International Annecy
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285 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Reviewed 1 week ago via mobile

Exactly as in the title of this review. Plus all the personnel has been very kind and attentive. We had the junior suite, 2 adults, 1 5yo and 1 4mo baby. The room was spacious enough, although the toilette was a bit small. But all seemed to be new in the room so ok. We chose not tho have breakfast...

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Helpful?
Thank LucaEc
bestwesternannecy, Responsable réception at BEST WESTERN International Annecy, responded to this review

Dear Sir, Thank you for giving us your advice. We're really happy to read that you enjoyed your stay in our property. Our team work daily in order to offer you the best service they can. We inform you that our car park, at the rate of 10 €, has a 26 parking spaces capacity and is suitable for compact...

Glasgow, United Kingdom
Reviewed 2 weeks ago

comfortable and efficient hotel. Nice little bathroom excellent showers. Clean. Breakfast pretty good too Plenty of parking close by - although you must pay Will use this hotel on way to Alps again ...

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Helpful?
Thank geoff b
bestwesternannecy, Responsable réception at BEST WESTERN International Annecy, responded to this review

Dear Sir, We thank you for your advice. We're really happy to read that you enjoyed your stay in our property. Our team work daily in order to offer you the best service they can. Reading that you enjoyed our hotel and its services is the best reward for us. We'll welcome you with pleasure next time you'll come to...

Reviewed 3 weeks ago via mobile

Such a mistake staying here even though after checking in everything in my body told me to turn around and leave! Get in the lift, smells of a rotten corpse, no joke, like you have lifted up a manhole cover totally disgusting. The room also smells, with the smell wofting through the toilet. The staff pretend nothing is wrong just...

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Helpful?
Thank Nicop2010
bestwesternannecy, Responsable réception at BEST WESTERN International Annecy, responded to this review

Dear Sir, We’re deeply sorry that your stay didn’t reach your expectations. Our team tried to help but finally, it seems that we didn't answer to your needs. Please receive our apologies for this. We hope to have your confidence back on a next stay, BEST WESTERN'S Hotel lnternational Team

Berlin, Germany
Reviewed 16 January 2017 via mobile

The wifi is good. The evening check-in staff too. That's about it for this place, which has cramped rooms, terrible noise insulation, ugly color scheme, and is open during a massive construction project, for which there is a lackluster apology in the elevator. Just. Don't.

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1Thank clovisformula1
bestwesternannecy, Responsable réception at BEST WESTERN International Annecy, responded to this review

Dear Sir, We’re deeply sorry that your stay didn’t reach your expectations. In fact, we're changing the decoration and also the AC/ heating system which makes some noises. Please receive our apologies for the inconvenience you met. We hope to have your confidence back on a next stay, BEST WESTERN'S Hotel lnternational Team

Reviewed 9 January 2017

The hotel is of a very standard quality and slightly out of date although toilet and bath cabine were very recently modernized and of Good quality. Of the two rooms we reserves one was ok the otter one very substandard. Heating not okay lights not okay bed not okay. 80 euro's is not a lot of money but it certainly...

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Helpful?
Thank Frank Jan v
bestwesternannecy, Responsable réception at BEST WESTERN International Annecy, responded to this review

Dear Sir, We thank you for giving us your advice. Indeed, our hotel is walking distance from the lake and the city: it's really easy for our customers to reach Annecy's center from the establishment. We're actually renovationg our heating/AC sytem in order to offer you a better comfort. Please receive our apologies for the inconvenience you met. We'll welcome...

Harlow, United Kingdom
Reviewed 4 December 2016

The hotel is located at the entrance of Annecy and the road leading to it can be very busy. We drove and got caught in it, we could see the hotel and it must have been a good 20 minutes of 'stop/start' traffic....joy. First impression on arriving was that the hotel is well run and the reception staff proved to...

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Helpful?
Thank lordlash
Nathalie H, Responsable commercial at BEST WESTERN International Annecy, responded to this review

Dear Sir, We thank you for your comment. We're really happy to read that you enjoyed your stay in our hotel. Your satisfaction is our priority. We're working daily in order to make your stay as comfortable as we can; reading that you enjoyed our hotel and its services is the best reward. We'll welcome you with pleasure next time...

Aime, France
Reviewed 27 November 2016 via mobile

The hotel itself is well placed for walking to and around the city, plenty of good restaurants around as well as bars. I found the room to be very comfortable with all the usual attributes I associate with a three star hotel. The bar was a bit spartan and underused but then there's so much choice elsewhere. I can't praise...

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Helpful?
Thank Kisbington
Nathalie H, Responsable commercial at BEST WESTERN International Annecy, responded to this review

Dear Sir, We thank you for giving us your advice. We're really happy to read that you enjoyed your stay in our hotel. We're working daily in order to make your stay as comfortable as we can; reading that you enjoyed our hotel and its services is the best reward. We'll welcome you with pleasure next time you'll come to...

east yorkshire
Reviewed 6 November 2016

The hotel is well located away from the main tourist orientated centre of Annecy but close enough to find the charms of the area a short walk away The room was clean, the bed comfortable and basic amenities available in the room, extras such as bath robes were available on request Annecy is a place where I am likely to...

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Helpful?
Thank comfortlover63
Nathalie H, Responsable commercial at BEST WESTERN International Annecy, responded to this review

Dear Sir, We thank you for your comment. We're really happy to read that you enjoyed your stay in our property. Our team work daily in order to offer you the best service they can. Your satisfaction is our priority. We'll welcome you with pleasure next time you'll come to Annecy, BEST WESTERN'S Hotel lnternational Team

Hong Kong, China
Reviewed 26 October 2016 via mobile

This was the most disgusting experience we have ever had in a hotel ! On the first day, there were two lively cockroaches in the bathroom welcomed us. The next day another two in the room joined the chasing and hunting game. With this room rate (€225 for 2 nights) and the name Best Western, this was definitely unacceptable. This...

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Helpful?
Thank Bling_Li
Nathalie H, Responsable commercial at BEST WESTERN International Annecy, responded to this review

Dear Customer, We’re deeply sorry that your stay didn’t reach your expectations. We well noticed your remarks and you can be sure that the necessary has been done. Please receive our apologies for this. We hope to have your confidence back on a next stay, BEST WESTERN'S Hotel lnternational Team

London, United Kingdom
Reviewed 21 October 2016

Review collected in partnership with Amoma.com
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Thank Keith P
Nathalie H, Responsable commercial at BEST WESTERN International Annecy, responded to this review

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situe au coeur de la Venise Savoyarde, decouvrez le Best Western Hotel International d'Annecy, etablissement 3 etoiles multi-services, ideal pour l'organisation de vos sejours touristiques et professionnels.A 200 metres de la gare d'Annecy et a 10 minutes a pied des rives du lac, le Best Western Hotel International vous propose de decouvrir une large gamme de services : 132 chambres modernes et confortables, une cuisine savoureuse, un bar convivial, un SPA design et relaxant ainsi qu'un espace conference de 400m2. ... more   less 

Additional Information about BEST WESTERN International Annecy

Address: 19 avenue du Rhone, 74000, Annecy, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Annecy
Price Range: £60 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN International Annecy 3*
Number of rooms: 132
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Also Known As:
Best Western International Annecy Hotel Annecy
Best Western Annecy
Annecy Best Western
Hotel Style:
#3 Spa Hotel in Annecy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN International Annecy staff and other travellers.
9 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't use the hotel parking. There is a large, open 'pay at display' car park nearby.”
 of 5 bubbles lordlash, 4 Dec 2016 | Read review
“Choose the upper floors as it is located near the train station.”
 of 5 bubbles Dora1986, 24 Aug 2016 | Read review
“Anything with a super sized king bed!”
 of 5 bubbles Briony86, 16 Aug 2016 | Read review
“Avoid all rooms!!!”
 of 5 bubbles 609jeanlucg, 23 Jun 2016 | Read review
“not the suite junior!!!!”
 of 5 bubbles MABELMallorca, 14 Jun 2016 | Read review
5 of 5